I have purchased an infinity pack in economics but I am not getting an...
Issues with Not Receiving Test Series in Infinity Pack
There could be several reasons why you are not receiving any test series after purchasing the Infinity Pack in economics. Below are some possible explanations and solutions:
1. Delay in Activation:
- Sometimes, there may be a delay in activating the test series after purchasing the pack.
- Ensure that you have checked your email for any communication regarding the activation process.
- If you still haven't received any information, reach out to the customer support team at EduRev for assistance.
2. Technical Glitch:
- It is possible that there is a technical glitch on the platform preventing you from accessing the test series.
- Try logging out and logging back in, clearing your browser cache, or using a different device to see if the issue persists.
- If the problem continues, contact the technical support team at EduRev for further troubleshooting.
3. Payment Verification:
- Double-check to ensure that your payment for the Infinity Pack has been successfully processed and verified.
- If there are any issues with payment verification, contact the payment gateway or EduRev's billing support for resolution.
4. Account Settings:
- Make sure that your account settings are correctly configured to receive the test series.
- Check your notification preferences within the platform to ensure that you have enabled notifications for test series updates.
- If everything seems to be in order, but you are still not receiving the test series, contact EduRev's customer support for assistance.
By following these steps and reaching out to the appropriate support channels at EduRev, you should be able to resolve the issue of not receiving the test series in your purchased Infinity Pack in economics.