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Introduction

A market is a place where sellers and buyers meet to trade goods and services. In earlier times, before money was used, people depended on the barter system—exchanging goods or services for others—because no one could produce everything on their own. They traded their extra items or services to get what they needed.
Nowadays, markets mostly function through monetary transactions, where goods or services are exchanged for money. The market operates through the relationship between producers and consumers. Producers create goods or offer services, while consumers buy them. In between, there are traders who act as middlemen—purchasing from producers and selling to consumers for profit. Profit-making is the key goal of these business activities.
Modern markets offer many choices in both goods and services. Consumers can select from multiple sellers for the same product, which gives them satisfaction and encourages healthy competition among producers.

Indian Markets

India is a major producer of agricultural commodities.
Problems in Indian agricultural markets include:

  • Producers receive low prices for their produce.
  • Consumers face high food inflation.
  • The food marketing system is inefficient.
  • No single market in India meets global standards.

Improvements needed:

  • The Union Government should establish modern, world-class wholesale markets.
  • Modernizing and revamping mandis across the country.

Landmark global markets that can serve as models:

  • Rungis Market.
  • Talad Thai Market, Bangkok.
  • Sydney Produce Market.

Types of Markets

  • Markets vary in size based on the volume of goods and services traded.
  • Main types of markets are wholesale and retail.

Wholesale Markets

  • Wholesale markets involve buying goods in bulk from producers and selling them in smaller quantities to retailers or other buyers.
  • Goods include fruits, vegetables, food grains, textiles, medicines, and paper.
  • Features of wholesale markets:
    • Wholesalers connect producers and retailers.
    • They usually specialize in one or two items.
    • They supply goods during off-seasons and provide rare items.
    • They invest large amounts of money and need storage spaces like godowns and warehouses.
    • They inform manufacturers about consumer needs and trends.
    • They rely on word-of-mouth reputation, not advertisements or displays.
    • They do not offer delivery services.
    • They can create shortages or scarcity of goods.
  • Factors affecting wholesale markets:
    • Transport strikes, natural calamities, and rising fuel prices.
    • These factors impact the availability of goods and create shortages.
  • Examples:
    • Azadpur Mandi (fruits and vegetables, Delhi).
    • Khari Baoli (spices, Delhi).

Retail Markets and Their Types

  • Retail markets involve buying goods in small quantities from wholesalers, producers, or manufacturers and selling them to consumers for personal use.
  • Retailers offer a variety of goods like grains, cereals, pulses, cloth, stationery, medicines, fruits, vegetables, electronics, jewelry, and furniture.
  • Retailers are located near residential areas for accessibility.
  • They focus on attractive packaging, shop layout, visibility, schemes, and discounts to attract customers.
  • Retailers advertise their products to increase sales.

Hawkers or Vendors

  • Hawkers or vendors are mobile retailers who sell goods without a fixed shop.
  • They move through residential areas, markets, buses, trains, and traffic signals.
  • Weekly market traders who set up temporary shops on specific days are also considered vendors.
  • Examples of weekly markets:
    • Som Bazaar.
    • Mangal Bazaar.
    • Mapusa Friday Market.
  • They buy limited quantities of goods using daily earnings.
  • Prices are not fixed, allowing customers to bargain.
  • Goods sold include fruits, vegetables, books, magazines, clothes, imitation jewelry, bags, and footwear.
  • Goods are cheaper because vendors have low overhead costs.

Fixed Shop Retailers

  • Fixed shop retailers have permanent shops in local markets.
  • They supply daily needs to regular local customers.
  • Shops are small with limited stock of a few items.
  • They may offer home delivery and monthly credit to regular customers.

Department Stores

  • Department stores have specialized sections for men, women, and kids.
  • They sell various branded products grouped for customer convenience.
  • Shop assistants provide support, and multiple checkout counters ensure quick transactions.
  • They are air-conditioned and may offer home delivery.
  • Products include groceries, vegetables, fruits, clothes, and toys, all available in one place.

Supermarkets

  • Supermarkets are larger than department stores and promote self-service.
  • They offer food items, household goods, and other products.
  • Multiple checkout counters and assistants are available to help customers.

Malls

  • Malls are large shopping complexes with multiple retail outlets, offices, and business establishments.
  • They include Indian and foreign brand showrooms.
  • Facilities include air conditioning, recreational areas, restrooms, benches, movie halls, food courts, restaurants, and videogame parlors.
  • Malls are decorated during festivals to attract customers.
  • They are shopping and entertainment venues, attracting people of all ages.
  • Small neighborhood retailers lose customers due to the growing mall culture.

Speciality Markets:

  • Speciality markets are places where many shops sell one specific category of goods.
  • These shops usually deal in both wholesale and retail business.
  • Such markets are spread across various parts of a city or town.
  • In Delhi, for instance, Amar Colony is known for furniture,
  • Gaffar Market for imported items,
  • and Chandni Chowk for silver items, bridal outfits, and brass products.

Speciality Stores:

  • Speciality stores are generally retail outlets that focus on selling specific types of products. These stores may either sell items of a particular brand or specialize in a certain kind of product. For example, a store selling only mobile phones—regardless of brand—is still considered a speciality store. 
  •  The term "speciality store" can have a broad meaning. Some may be part of a retail chain selling one brand. For instance, a Khadi Gram Udyog store that sells a khadi kurta will carry the store’s own branding. Even if the store focuses on clothing, it might also offer other khadi-based products like bedsheets or furniture. 
  •  In other cases, speciality stores may not focus on a single brand but still offer a specific category of goods. An antique store that deals only in old furniture from a specific era is an example of such a store. 

Chain Stores

  • Chain stores are multiple retail outlets owned by one company, sharing a brand.
  • They have similar architecture, store design, layout, and product categories.
  • Examples:
    • Body Shop, Nike, Reebok (retail).
    • McDonald's, KFC, Subway (fast food chains).

Franchise Outlets 

  • When a product or service gains popularity, the owner might decide to expand by opening several franchise outlets. 
  • In this setup, the original company allows others to use its brand name and products for a fee. 
  • The individual or business that purchases the rights to use the brand or open an outlet is called the franchisee, while the company that grants these rights is known as the franchisor. 
  • These outlets operate independently and are not centrally managed by the original company. 
  • However, to ensure consistent quality, the franchisor may set specific rules and guidelines that the franchisee must follow. 

Online Market or Shopping

  • Online shopping involves purchasing products or services over the internet.
  • Popular sites include Flipkart, Myntra, and Snapdeal.
  • Benefits:
    • Lower prices due to reduced infrastructure costs.
    • Convenience for busy people or those unable to visit stores.
    • Customers can view product details (color, size, dimensions) before buying.
    • Return policies are available if customers are unsatisfied.
    • Prompt service expands consumer access to products.

Choosing a Market

Factors influencing market choice:

  • Location: Markets should be accessible, safe, and near residential areas with elevators or escalators if on higher floors.
  • Display and Layout: Attractive colors, systematic displays, and easy access to products encourage purchases.
  • Customer Satisfaction: Good quality products, convenient grouping, discounts, free home delivery, shopping carts, multiple checkout counters, polite staff, and quick service attract customers.
  • Stock Availability: Retailers must stock items based on current trends and customer needs (e.g., specialized items like blueberries).
  • Shop Timings: Shops should be open on weekends and close late to suit working people’s schedules.
  • Advertisements on TV, radio, newspapers, the internet, magazines, shops, and malls influence customers.
  • Phone alerts for schemes, launches, and promotions are effective.
  • Technology is used for advertising, billing, and inventory management.
  • Advertising costs are added to product prices, increasing costs for customers.
  • Non-advertised products can be sold at lower prices.

Importance of Markets

  • Markets provide opportunities for buying and selling goods and services.
  • They create jobs for sales personnel, housekeeping staff, security guards, and others.
  • Increased sales lead to more production, keeping factories and industries running and creating more jobs.
  • Factors contributing to market popularity:
    • Convenient location.
    • Ample parking space.
    • Wide range of products.
    • Affordable pricing.
    • Alignment with customers’ tastes and standards of living (e.g., expensive branded items in posh areas, affordable products in middle-class areas).
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