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Cheat Sheet: Social Responsibilities of Business and Business Ethics | Business Studies (BST) Class 11 - Commerce PDF Download

Businesses must prioritise societal well-being, acting as integral parts of the community. They rely on society for resources and thus have a responsibility to avoid harmful or unethical practices while pursuing profit. This guide outlines ethical principles and social responsibilities businesses should follow.

Social Responsibility

Definition: The obligation of businesses to make decisions and take actions that align with societal objectives and values, beyond legal requirements, to benefit society voluntarily.

Need for Social Responsibility

  • Ethical issue balancing profit motives with stakeholder interests (customers, employees, suppliers, government, community).
  • Voluntary, with varying levels of commitment among business leaders.
  • Debate: Some prioritise owners’ profits; others advocate serving all affected stakeholders.

Cheat Sheet: Social Responsibilities of Business and Business Ethics | Business Studies (BST) Class 11 - Commerce

Arguments for Social Responsibility


Cheat Sheet: Social Responsibilities of Business and Business Ethics | Business Studies (BST) Class 11 - Commerce

Arguments Against Social Responsibility


Cheat Sheet: Social Responsibilities of Business and Business Ethics | Business Studies (BST) Class 11 - Commerce

Reality of Social Responsibility

Despite debates, social responsibility is increasingly necessary for business survival and growth due to:

Cheat Sheet: Social Responsibilities of Business and Business Ethics | Business Studies (BST) Class 11 - Commerce

Kinds of Social Responsibility

Cheat Sheet: Social Responsibilities of Business and Business Ethics | Business Studies (BST) Class 11 - Commerce

Social Responsibility Towards Interest Groups


Cheat Sheet: Social Responsibilities of Business and Business Ethics | Business Studies (BST) Class 11 - Commerce

Business and Environmental Protection

Businesses significantly contribute to environmental pollution, necessitating their leadership in protection efforts to maintain resource quality and human health.

Causes of Pollution


Cheat Sheet: Social Responsibilities of Business and Business Ethics | Business Studies (BST) Class 11 - Commerce

Environmental Problems

  • Ozone depletion
  • Land degradation
  • Solid/hazardous wastes
  • Biodiversity loss
  • Deforestation
  • Global warming
  • Water pollution
  • Freshwater scarcity

Need for Pollution Control


Cheat Sheet: Social Responsibilities of Business and Business Ethics | Business Studies (BST) Class 11 - Commerce

Role of Business in Environmental Protection

  • Top management commitment to environmental protection.
  • Involve all employees in protection initiatives.
  • Develop clear policies for production quality and waste disposal.
  • Comply with environmental laws.
  • Participate in government programs (e.g., waste management, afforestation).
  • Regularly assess and improve pollution control programs.
  • Conduct educational workshops on pollution control.

Business Ethics

Definition: Socially determined moral principles governing business activities, guiding managers/employees to act in ways desirable to society.

Examples of Ethical Practices

  • Charging fair prices
  • Using accurate weights
  • Fair treatment of employees
  • Avoiding adulteration, hoarding, illegal operations
  • Using eco-friendly products/processes

Benefits of Ethical Business

  • Improves public image/support
  • Earns trust/confidence
  • Leads to greater success
  • Ensures long-term standing

Elements of Business Ethics


Cheat Sheet: Social Responsibilities of Business and Business Ethics | Business Studies (BST) Class 11 - Commerce
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FAQs on Cheat Sheet: Social Responsibilities of Business and Business Ethics - Business Studies (BST) Class 11 - Commerce

1. What is social responsibility in the context of business?
Ans. Social responsibility refers to the ethical framework that suggests that businesses have an obligation to act in the best interests of their environment and society at large. This includes considering the impact of their operations on stakeholders such as employees, customers, communities, and the environment, promoting sustainable practices, and contributing positively to society.
2. What are some common arguments in favor of social responsibility?
Ans. Common arguments in favor of social responsibility include the idea that businesses can enhance their reputation and build customer loyalty by demonstrating ethical practices. Additionally, socially responsible companies may experience reduced regulatory burdens, attract and retain employees who value ethics, and contribute to the overall welfare of society, which can lead to a healthier economy.
3. What are the main arguments against social responsibility?
Ans. Arguments against social responsibility often center around the belief that a business's primary obligation is to maximize profits for its shareholders. Critics argue that engaging in social initiatives can divert resources away from core business activities and lead to inefficiencies. Additionally, some contend that it is not the responsibility of businesses to address social issues, which should be the domain of government and non-profit organizations.
4. How do businesses demonstrate social responsibility towards interest groups?
Ans. Businesses demonstrate social responsibility towards interest groups by actively engaging with stakeholders, including customers, employees, investors, and community members. This may involve seeking feedback, addressing concerns, and implementing practices that promote transparency and accountability. Companies may also support local communities through charitable donations, sponsorships, and volunteer programs.
5. Why is business ethics important in relation to social responsibility?
Ans. Business ethics is crucial to social responsibility as it establishes the principles and standards that guide behavior within a company. Ethical practices ensure that businesses operate transparently and fairly, which can enhance trust and credibility with stakeholders. Upholding strong ethical standards can lead to sustainable business practices that align with social responsibility goals, ultimately benefiting both the company and society.
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