HOTS Questions | Business Studies (BST) Class 12 - Commerce PDF Download

Case Study - 1

Q1: “Team C is responsible for maintaining quality and safety standards and minimize the wastage.”
Which level of management is highlighted in this context?
(a) Top Level Management
(b) Middle Level Management
(c) Lower Level Management
(d) None of these
Ans: (c)

Q2: “Team A immediately discusses the change to be brought about in company’s plan”
Which level of management is highlighted in this context?
(a) Top Level Management
(b) Middle Level Management
(c) Lower Level Management
(d) None of these
Ans: (a)

Q3: “Team B explains the policies of superiors to the employees”
Which level of management is highlighted in this context?
(a) Top Level Management
(b) Middle Level Management
(c) Lower Level Management
(d) None of these
Ans: (b)

Management consists of a series of interrelated functions that are performed by all managers, for examples, managers have to plan the objective of the firm, organize resources to achieve that objective, recruit and select employees who can implement these objectives. Giving directions, communicating and motivating these employees to achieve objectives effectively and efficiently and ultimately checking whether everything is going as per plan or not.
Q4: “Ultimately checking whether everything is going as per plan or not”, this line indicates which function of management?
(a) Planning
(b) Organising
(c) Staffing
(d) Controlling
Ans: (d)

Q5: By recruiting and selecting of employees for implementing the objectives, Manager performs which function?
(a) Planning
(b) Organising
(c) Staffing
(d) Directing
Ans: (c)

Q6: By communicating and motivating, the manager performs which function of management?
(a) Planning
(b) Organising
(c) Staffing
(d) Directing
Ans: (d)

Q7: By setting up of objective, management performs which function?
(a) Planning
(b) Organising
(c) Staffing
(d) Directing
Ans: (a)

The purchase manager of a leading book shop maintains stock on continuous basis. It helps him to place orders well in advance, thus avoid facing the situation of stock shortage. This way he is able to save on delivery cost and maintain his stock levels. He is already ready to fulfill customer’s need well in time.
Q8: A company’s target production is 1000 bicycles in a year. To achieve this target the manager to operate has to operate an double shifts due to power failure most of the time. The manager is able to produce 1000 bicycles but at a higher production cost. In this case the manager is:
(a) Effective
(b) Efficient
(c) Neither efficient nor effective
(d) Efficient as well as effective
Ans: (a)

Q9: Which of the following is not a characteristics of a profession?
(a) Restricted Entry
(b) Service Motive
(c) Well-defined body of knowledge
(d) Based on creativity
Ans: (d)

Q10: Which managerial function ensures that the right people with the right qualifications are available at the right place and time to accomplish the goals of the organisation:
(a) Planning
(b) Organising
(c) Staffing
(d) Directing
Ans: c

Q11: Identify the importance of management highlighted in the above case.
(a) Management creates a Dynamic Organisation
(b) Management Helps in Achieving Personal Objectives
(c) Management helps in Achieving Group Goals
(d) Management Increases Efficiency
Ans: d

Q12: The subject of management is taught at different institutions. Some of these have been set up with the specific purpose of providing management education such as the Indian Institutes of Management (IIMs) in India. Entry to different institutes is usually through an examination. Which aspect of management is highlighted in aforesaid statement?
(a) Management as a science
(b) Management as an art
(c) Management as a science and an art
(d) Management as a profession
Ans: (d)

Case Study - 2

Read the following text and answer the following questions on the basis of the same:
Sana is the branch manager of ABC Handicrafts Pvt. Ltd. The company’s objective is to promote the sales of Indian handloom and handicraft products. It sells fabrics, furnishings, ready-mades and household items are made out of traditional Indian fabrics.
Sana decides quantities, variety, colour and texture of all the above items and then allocates resources for their purchase form different suppliers. She appoints a team of designers and crafts people in the company, who developed some prints for bed covers in bright colour on silk. Although the products looked very attractive and impressive, they were relatively expensive on the front of affordability for an average customer.
Sana suggested that they should keep the silk bed covers for special festive occasions and offer the cotton bed covers on a regular basis to keep costs under control.

Q13:  “She appoints a team of designers and crafts people in the company, who developed some prints for bed covers in bright colour on silk.”
Which function of management is highlighted in this context?
(a) Controlling
(b) Staffing
(c) Planning
(d) Directing
Ans: (b)

Q14: In the above case “company’s objective is to promote the sales of Indian handloom and handicraft products.”
The above line focus on which feature of management?
(a) Management is an intangible force
(b) Management is a goal oriented process
(c) Management is pervasive in nature
(d) Management is a continuous process
Ans: (b)

Q15: With reference to the above case, at which level of management Sana is working?
(a) Lower level
(b) Top level
(c) Middle level
(d) Shop floor
Ans: c

Q16: “Sana suggested that they should keep the silk bed covers for special festive occasions and offer the cotton bed covers on a regular basis to keep costs under control.”
Which function of management is highlighted in this context?
(a) Controlling
(b) Staffing
(c) Organising
(d) Planning
Ans: (c)