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THEORY OF CONSUMER 
BEHAVIOUR
Page 2


THEORY OF CONSUMER 
BEHAVIOUR
LEARNING OBJECTIVES
• To understand the economic 
aspects of consumer behaviour 
through cardinal and ordinal 
approaches
• To study Cardinal Utility theory 
• To study Ordinal Utility theory, i.e. 
Indifference Curve Analysis
Page 3


THEORY OF CONSUMER 
BEHAVIOUR
LEARNING OBJECTIVES
• To understand the economic 
aspects of consumer behaviour 
through cardinal and ordinal 
approaches
• To study Cardinal Utility theory 
• To study Ordinal Utility theory, i.e. 
Indifference Curve Analysis
Introduction to Consumer Behaviour
• In economics the study of consumer behaviour
occupies an important place
• The problem of a consumer consists of three
things: (a) the object, (b) the constraints, and (c)
the decision variable
• Object – To maximize total utility (Satisfaction)
• Constraint – Limited Resources (Income)
• Decision Variable – the quantity purchased using
limited resources
Page 4


THEORY OF CONSUMER 
BEHAVIOUR
LEARNING OBJECTIVES
• To understand the economic 
aspects of consumer behaviour 
through cardinal and ordinal 
approaches
• To study Cardinal Utility theory 
• To study Ordinal Utility theory, i.e. 
Indifference Curve Analysis
Introduction to Consumer Behaviour
• In economics the study of consumer behaviour
occupies an important place
• The problem of a consumer consists of three
things: (a) the object, (b) the constraints, and (c)
the decision variable
• Object – To maximize total utility (Satisfaction)
• Constraint – Limited Resources (Income)
• Decision Variable – the quantity purchased using
limited resources
Cardinal Utility Approach
• Developed by Alfred Marshall
• The numbers 1, 2, 3, 4, 5 … are cardinal numbers.
In contrast, the numbers
• Utility is the want satisfying power of a commodity
or a service. It is a subjective concept and it resides
in the mind of the consume
• The concept of cardinal utility assumes that the
measurement of utility of different commodities is
possible. For example, the consumption of an apple
may give 50 units of utility whereas an orange may
give only 40 units
Page 5


THEORY OF CONSUMER 
BEHAVIOUR
LEARNING OBJECTIVES
• To understand the economic 
aspects of consumer behaviour 
through cardinal and ordinal 
approaches
• To study Cardinal Utility theory 
• To study Ordinal Utility theory, i.e. 
Indifference Curve Analysis
Introduction to Consumer Behaviour
• In economics the study of consumer behaviour
occupies an important place
• The problem of a consumer consists of three
things: (a) the object, (b) the constraints, and (c)
the decision variable
• Object – To maximize total utility (Satisfaction)
• Constraint – Limited Resources (Income)
• Decision Variable – the quantity purchased using
limited resources
Cardinal Utility Approach
• Developed by Alfred Marshall
• The numbers 1, 2, 3, 4, 5 … are cardinal numbers.
In contrast, the numbers
• Utility is the want satisfying power of a commodity
or a service. It is a subjective concept and it resides
in the mind of the consume
• The concept of cardinal utility assumes that the
measurement of utility of different commodities is
possible. For example, the consumption of an apple
may give 50 units of utility whereas an orange may
give only 40 units
• Total utility is the sum of the utilities obtained from all units of
a commodity consumed. The more of a commodity consumed
per unit of time, the greater will be the total utility or
satisfactionfromituptoacertainpoint
• At some point total utility will reach a maximum and this is
called the saturation point beyond which there is no
satisfaction from the consumption. After attaining the
saturation point, if there is more consumption, it will cause the
total utility to decrease. Symbolically, total utility can be
expressedas:
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FAQs on PPT - Theory of Consumer Behaviour - Economics Class 11 - Commerce

1. What is the theory of consumer behavior?
Ans. The theory of consumer behavior is a concept that explains how consumers make decisions regarding the purchase of goods and services. It focuses on understanding the factors that influence consumer choices, such as preferences, income, and prices.
2. What are the key factors that influence consumer behavior?
Ans. Several factors influence consumer behavior, including personal preferences, income levels, prices of goods and services, advertising and marketing efforts, social influences, and cultural factors. These factors play a significant role in shaping consumer choices and decision-making.
3. How does income level impact consumer behavior?
Ans. Income level is a crucial factor that influences consumer behavior. Consumers with higher income levels tend to have more purchasing power and may be more likely to buy luxury goods or engage in discretionary spending. On the other hand, consumers with lower income levels may prioritize essential goods and focus on value for money.
4. What is the role of advertising in consumer behavior?
Ans. Advertising plays a vital role in consumer behavior as it influences consumer preferences, perceptions, and purchase decisions. Effective advertising can create awareness, generate interest, and persuade consumers to choose a particular product or brand over others. It shapes consumer attitudes and perceptions towards products and affects their buying behavior.
5. How do social influences impact consumer behavior?
Ans. Social influences, such as family, friends, and reference groups, have a significant impact on consumer behavior. Consumers often seek advice, recommendations, and opinions from their social circle before making purchasing decisions. Social influences can shape consumer preferences, brand choices, and even the adoption of certain behaviors or lifestyles.
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