Previous Year Questions - Consumer Rights Class 10 Notes | EduRev

Social Studies (SST) Class 10

Class 10 : Previous Year Questions - Consumer Rights Class 10 Notes | EduRev

The document Previous Year Questions - Consumer Rights Class 10 Notes | EduRev is a part of the Class 10 Course Social Studies (SST) Class 10.
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SHORT ANSWER TYPE QUESTIONS

Q.1. How can consumer awareness be spread among consumers to avoid exploitation in the market place ? Explain any three ways.    [CBSE 2018]
Ans:
(i) The government can spread awareness through posters about the legal process which people can use.
(ii) The government can spread awareness through advertisement on television channels. (iii) Consumers must be told to complain and ask for compensation or replacement if the product is found to be defective in any manner.
(iv) They must know about their rights i.e., Right to choose, Right to information, Right to seek redressal etc. They must exercise their right without any fear. If necessary the consumers must appeal in the consumer court for redressal of their grievances.

Q.2. Create an advertisement for an online Consumer Awareness campaign to help consumers know their rights and save themselves from exploitation.    [CBSE Sample Paper 2018]
Ans:
An advertisement for an online Consumer Awareness campaign to help consumers know their rights and save themselves from exploitation is given below :
Previous Year Questions - Consumer Rights Class 10 Notes | EduRev

Q.3. If you are not interested to buy a brush with toothpaste but shopkeeper denied to sell toothpaste only. In this case which consumer right is being violated by the seller ?    [CBSE 2016]
Ans:
Right to choose is being violated

Q.4. If any damage is done to a consumer by a trader, under which consumer right one can move to consumer court to get compensation ?    [CBSE 2016]
Ans: 
Right to seek redressal.

Q.5. Rules and regulations are required for the protection of the consumers in the market place.    [CBSE 2016]
Ans: 
Rules and regulations are required in the market place due to the following reasons: (i) The consumers are exploited by the shopkeepers and traders in different ways such as less weight or measurement, more price, adulterated and defective goods.
(ii) In case of a complaint, the shopkeeper or trader tries to avoid any responsibility and shifts all responsibility onto the buyer.
(iii) Big companies (MNCs) with huge wealth manipulate the market in their favour.
(iv) At times false information is passed on through the media, and other sources to attract consumers. For example, a company for years sold powder milk for babies all over the  world as the most scientific product claiming this to be better than mother’s milk. It took years of struggle before the company was forced to accept that it had been making false claims.
(v) A long battle was fought with the cigarette manufacturers to accept that their product (cigarette smoking) could cause cancer.

Q.6. Which logo would you like to see for purchasing electrical goods ?    [CBSE 2015]
Ans: ISI mark.

Q.7. Suppose your parents want to purchase gold jewellary along with you, then which logo will you look for on the jewellery ?    [CBSE 2015]
Ans:
Hallmark.

Q.8. How do large companies manipulate the markets ?    [CBSE 2015]
Ans: Rules and regulations are required in the market place due to the following reasons: (i) The consumers are exploited by the shopkeepers and traders in different ways such as less weight or measurement, more price, adulterated and defective goods.
(ii) In case of a complaint, the shopkeeper or trader tries to avoid any responsibility and shifts all responsibility onto the buyer.
(iii) Big companies (MNCs) with huge wealth manipulate the market in their favour.
(iv) At times false information is passed on through the media, and other sources to attract consumers. For example, a company for years sold powder milk for babies all over the  world as the most scientific product claiming this to be better than mother’s milk. It took years of struggle before the company was forced to accept that it had been making false claims.
(v) A long battle was fought with the cigarette manufacturers to accept that their product (cigarette smoking) could cause cancer.

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