Worksheet Solutions: Factors influencing in customer choice - 1 | Commercial Applications - Class 6 PDF Download

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Q1: Culture plays a crucial role in shaping an individual's ____________ and behaviors.
Ans: needs

Q2: McDonald's adapts its products to cater to the specific ____________ of consumers from different cultures.
Ans: cultural factors

Q3: Subcultures are groups of people who share common values based on a common ____________ or similar lifestyle.
Ans: experience

Q4: Social classes are ranked against each other according to a form of social ____________.
Ans: hierarchy

Q5: Cultural trends are amplified by their popularity and by conformity or compliance with ____________ pressure.
Ans: social

Q6: Reference groups include membership groups, aspirational groups, and ____________ groups.
Ans: non-membership

Q7: The person who suggests buying a product or service within a reference group is known as the ____________.
Ans: initiator.

Q8: The family forms an environment of ____________ in which an individual evolves and acquires values.
Ans: socialization

Q9: Social roles and status can influence consumer behavior, as individuals may make purchases to reflect their ____________.
Ans: social standing

Q10: Brands often create an image associated with their products reflecting an important social ____________.
Ans: role

Multiple Choice Questions (MCQ):

Q1: Which of the following is NOT a cultural factor influencing consumer behavior?
(a) Language
(b) Religion
(c) Social class
(d) Subculture
Ans: (c) Social class
Social class is a social factor, not a cultural factor.

Q2: Subcultures can be based on:
(a) Zodiac signs
(b) Nationalities
(c) Favorite color
(d) Favorite movie genre
Ans: (b) Nationalities
Subcultures can be based on nationality, religion, race, and other factors that influence common values and lifestyles.

Q3: Social class influences consumer behavior by:
(a) Shaping individual values and preferences
(b) Determining the weather
(c) Influencing the price of products
(d) Controlling advertising
Ans: (a) Shaping individual values and preferences
Social class plays a significant role in shaping an individual's values and preferences.

Q4: Cultural trends are amplified by:
(a) Decreasing popularity
(b) Conformity and social pressure
(c) Isolation
(d) Government regulations
Ans: (b) Conformity and social pressure
Cultural trends become more popular as more people conform to them and feel social pressure to do so.

Q5: A reference group can be best described as:
(a) A family unit
(b) A group of people who share similar demographics
(c) A group that influences an individual's behavior or attitude
(d) A group that individuals don't want to be a part of
Ans: (c) A group that influences an individual's behavior or attitude
Reference groups are those that have an impact on an individual's behavior or attitude through influence, comparison, or aspiration.

True or False

Q1: True/False: Culture has no influence on an individual's wants and behaviors.
Ans: False
Culture significantly influences an individual's wants and behaviors.

Q2: True/False: McDonald's adapts its products to cater to the needs and tastes of consumers from different cultures.
Ans: True
McDonald's is known for adapting its menu to suit the preferences of different cultures.

Q3: True/False: Subcultures are based solely on geographic regions.
Ans: False
Subcultures can be based on various factors, including religion, nationality, and more, not just geographic regions.

Q4: True/False: Social class does not impact consumer buying behavior.
Ans: False
Social class has a significant impact on consumer buying behavior, influencing preferences and choices.

Q5: True/False: Cultural trends are not influenced by popularity and conformity.
Ans: False
Cultural trends are highly influenced by their popularity and the conformity of individuals to those trends.

Short Answer Questions

Q1: Explain the concept of subcultures and provide an example.
Ans: Subcultures are groups of people within a larger culture who share common values, experiences, or lifestyles that distinguish them from the mainstream culture. An example of a subculture is the "skater" subculture, where individuals share a passion for skateboarding, distinctive fashion, and a unique language.

Q2: How does social class influence consumer behavior? Provide an example.
Ans: Social class influences consumer behavior by shaping preferences, values, and purchasing decisions. For example, individuals from higher social classes may prioritize luxury brands and high-quality products, while those from lower social classes may focus on affordability and value.

Q3: Define reference groups and explain their role in influencing consumer behavior.
Ans: Reference groups are social groups that individuals use as a basis for comparison in shaping their attitudes, behavior, and choices. They play a significant role in influencing consumer behavior by providing social norms, values, and opinions that individuals may conform to. For example, a teenager may choose clothing styles favored by a popular group of peers to fit in and gain acceptance.

Q4: How can a family influence an individual's buying decisions?
Ans: Families influence an individual's buying decisions through socialization, values, and role assignments. Family members can impart their beliefs and preferences, affecting what products or brands an individual may consider. For instance, a family that values healthy eating may influence a member to choose organic foods.

Q5: Give an example of a cultural trend and explain how it influences consumer behavior.
Ans: An example of a cultural trend is the rise of eco-consciousness. As people become more environmentally aware, they seek sustainable products and practices. This trend influences consumer behavior by encouraging purchases of eco-friendly products, leading to a shift in market demand and business practices.