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Session 1 Introduction to Retailing Class 5 Worksheet EVS
Q.1. Fill in the Blanks
(i) The function of retailing is to sell products and services to the final ________ by an individual or a firm.
(ii) The __________ has to be well informed about the product being sold.
(iii) The main aim of the retailer is to provide products required by the consumer conveniently, this creates place _________.
(iv) This information in the form of _______ greatly contributes to product improvement by the producers.
(v) Selling of goods to consumers in small quantities as per their need at _________ prices.
(vi) Wholesalers act as a link between ________ and the retailer.
Q.2. Multiple Choice Questions
(i) The purpose of retail business is to__________.
(a) go for partnership
(b) make maximum promotion
(c) extend to other localities
(d) selling goods to customer
(ii) A retail store deals primarily with sales ________ in retailing.
(a) volume
(b) location
(c) places
(d) value
(iii) The term ‘wholesale’ means the selling of goods for business use or for _________ purpose.
(a) sale
(b) resale
(c) post sale
(d) None of the above
Q.3. State whether the following are True or False
(i) The term ‘retailing’ refers to a business deal in which the seller sells in large quantities as per the need of the customer.
(ii) This activity of the retailer does not create value addition or utility for customers.
(iii) Wholesalers resell merchandise to retailers and not to the consumers.
(iv) Information in the form of feedback can greatly contribute to product improvement by consumer.
(v) A wholesaler acts as a link between the manufacturer or producer, and the retailer.
You can access the solutions to this worksheet here.
The document Session 1 Introduction to Retailing Class 5 Worksheet EVS is a part of the Class 9 Course Extra Documents & Tests for Class 9.
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FAQs on Session 1 Introduction to Retailing Class 5 Worksheet EVS
| 1. What is the importance of retailing in the economy? |  |
| 2. What are the different types of retail formats? | |
Ans. There are several types of retail formats, including department stores, grocery stores, specialty stores, discount stores, and online retailing. Each format caters to different consumer needs and shopping behaviors, allowing customers to choose based on convenience, price, and product variety.
| 3. How do retailers determine pricing strategies? | |
Ans. Retailers determine pricing strategies based on various factors including cost of goods sold, market demand, competitor pricing, and target customer demographics. They may use strategies such as cost-plus pricing, competitive pricing, or psychological pricing to attract customers while ensuring profitability.
| 4. What role does customer service play in retailing? | |
Ans. Customer service is vital in retailing as it directly impacts customer satisfaction and loyalty. Good customer service can lead to repeat business, positive word-of-mouth, and an overall better shopping experience. Retailers often train staff to enhance service quality and address customer needs effectively.
| 5. How has technology influenced the retail industry? | |
Ans. Technology has significantly influenced the retail industry by enabling online shopping, improving inventory management, and enhancing customer engagement through personalized marketing. Innovations such as mobile payment systems, e-commerce platforms, and data analytics have transformed how retailers operate and interact with consumers.
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Apr 23, 2025
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