Question 1: Examine the relevance of the following in the context of civil service:
(a) Transparency
(b) Accountability
(c) Fairness and Justice
(d) Courage of Conviction
(e) Spirit of service
Ans:
(a) Transparency means sharing information and acting in an open manner. Transparency is essential for controlling corruption in public life, to uphold accountability and deliver information to stakeholders about the activities, procedures and policies of the Government. It also allows stakeholders to collect information that may be critical to uncovering abuses and defending their interests.
(b) Accountability is the process whereby public sector organisations, and the individuals within them, are responsible for their decisions and actions and submit themselves to appropriate external scrutiny. Accountability is the fundamental requirement for preventing the abuse of power and for ensuring that power is directed towards the achievement of efficiency, effectiveness, responsiveness and transparency in civil services. It is needed to prevent covert unethical behaviour which would affect public service and due entitlements of stakeholders.
(c) Justice means giving each person what he or she deserves while fairness is associated with an ability to judge without reference to one's feelings or interests. The principles of justice and fairness can be thought of as rules of "fair play" for issues of social justice. These principles of justice and fairness are needed in civil service to ensure that the common man receives his due without biasness, inefficiencies or greed of the civil servant affecting his entitlements.
(d) Courage of conviction: In public service, while facing different situations one may be buoyed by the circumstances, fear, passions, greed since the decisions at the helm would be affecting many interests, vested or non-vested. It is during these trying moments that courage of conviction helps a civil servant to stay on the best course of action despite various temptations and risks, staying firm in his beliefs, values and duty. Hence, this quality assumes importance in public service.
(e) Spirit of Service: Quality of being committed to public service without any self motives. The domain of civil service calls for duty in the spirit of service for country, society and its people and sacrifices by putting aside greed, personal entitlements and engagements. This is the single most important value that marks civil services apart from other service and keeps the civil servant motivated to keep working for the betterment of society.
Question 2: Young people with ethical conduct are not willing to come forward to join active politics. Suggest steps to motivate them to come forward.
Ans: In India, the word politics over time has come to be associated with corruption, political manipulation, opportunism, nepotism, along with weak moral integrity and character of political leaders. The flexing of muscle and money power in politics has made young people with ethical conduct wary of joining politics these days because
They fear that their ethical power cannot compete with the money and muscle power of modern day politician as they cannot be as ruthless as unethical politician in the pursuance of power.
They are also worried as their clean reputation may be spoiled in the dirty game of politics.
In such a scenario, it has become pertinent to motivate youngsters towards politics, through following ways:
Instilling in them a sense of duty and responsibility towards the country and people and by virtue of which, in politics. They can’t change it for better by not entering the system itself.
Encourage participation in political debates and school and university elections to raise political awareness and check the indifference creeping in the youth towards politics.
Perception management by bringing upright leaders to limelight in public discourse, highlighting their work and showcasing the cases of punishment of corrupt leaders,
Persuasion and incentives by having a platform dedicated to youth in political parties where they can share their ideas, voice their grievances, experiment with politics, like youth wings, so that they feel their part in political matters.
The government and political parties should work together to define and implement career pathways in politics for qualified people, and provide career guidance to young people who want to enter politics in the future.
CASE STUDIES
You are an honest and responsible civil servant. You often observe the following:
(a) There is a general perception that adhering to ethical conduct one may face difficulties to oneself and cause problems for the family, whereas unfair practices may help to reach the career goals.
(b) When the number of people adopting unfair means is large, a small minority having a penchant towards ethical means makes no difference.
(c) Sticking to ethical means is detrimental to the larger developmental goals
(d) While one may not involve oneself in large unethical practices, but giving and accepting small gifts makes the system more efficient.
Examine the above statements with their merits and demerits.
Ans:
(a) Demerit Strict adherence to ethical conduct may cause problems in carrying out certain aims both in public and private life causing disaffection arising out of inability to reach goals. Being upright also pits the person against powerful vested interest, endangering his and his family’s life, which may not be worth the cost of ethical principles.
Merit: Even though adherence to ethical conduct may produce disaffection from inability to reach certain short term career goals, but mere attainment of materialistic goals cannot be essence of life. Achieving goals by unfair means would prick our conscience and erode strength of character. The security of life and family members can also be assured for a person of upright character by preventing him from being implicated on charges of wrongdoing.
In the long run ethical conduct always helps in achieving life’s larger goals, such as mental peace, clear conscience, strength of character and brings harmony and balance in life.
(b) Demerit: When a large number of people are corrupt, a few good men can’t help salvage the situation as their voices drown in the majority. Moreover, in such a scenario upright men are deemed as obstruction by others in achieving their selfish aims through unfair means. This brings the upright men in direct confrontation with such corrupt forces, sometimes endangering their values, life and career. For example, civil servant Satyendra Dubey was killed while standing against the corrupt forces.
Merit: Even though there might be instances of large number of corrupt prevailing over few honest individuals, it’s these few upright men that sustain the faith of people in humanity and society. They act as check against larger wrongdoings, constraining their power and also exposing and uprooting them. They act as role model for larger society to adhere to what is right. For example, Anna Hazare stood up as a crusader against corruption; T.N. Seshan, the chief election commissioner, countermanded elections in Bihar, U.P. citing mass rigging.
(c) Demerit: Ethical means may at times not merge with the larger developmental ends. In trying to adhere to correct means, if one misses the goals then means lose their significance, no matter how ethical they were. For example, Robinhood morals may achieve larger goal of saving the poor, even if by questionable means of looting the rich, than sticking to moral means and letting the poor die of hunger.
Merit: To preserve the ethical and moral values it is important that both means and ends are right. Trying to achieve a noble goal with unethical means impinges upon the ethical fabric of individual and society at large, prompting a person for further compromises in the future. For example; Gandhiji emphasised upon the means to be ethical through way of Ahimsa as much as he emphasised on the result, the independence.
(d) Demerit: Exchange of small gifts is sometimes seen as essential to maintain formal relations, as a symbol of gratitude for the services rendered. Not accepting gifts may be perceived to be rude, morally arrogant and at times may isolate the person from the larger circle of this give and take culture.Merit: Sometimes corruption is not carried out explicitly but is masked in form of these small exchanges, rendering bigger scandals possible.
Hence, it is essential to nip this menace in the bud. Not accepting any form of gifts indicates a strong moral and ethical character preserving the trust of people in person in the long run.
You are the head of the Human Resources department of an organization. One day one of the workers died on duty. His family was demanding compensation. However, the company denied compensation because it was revealed in investigation that he was drunk at the time of the accident. The workers of the company went on to strike demanding compensation for the family of the deceased. The Chairman of the management board has asked for your recommendation.
What recommendation would you provide to the management? Discuss the merits and demerits of each of the recommendation.
Ans:
Option 1: Let the law take its own course. As the worker was drunk during duty, the company cannot be held responsible for his death.
This may sound right as the worker was bound to follow rules at the place of work. However, the strike by the remaining workers could affect the image and productivity of the company. No matter the outcome, the trust between workers and the management would be lost.
Option 2: Recommend the company to offer compensation.
But this would set a bad precedent among the management as well as the workers. To offer compensation would mean to let down the safety regulations of the company. The management may also not appreciate the payment as they were not liable for compensation due to negligence showed by the worker.
Option 3: Recommend the management to offer alternative employment to the kin of the deceased.
Push the management to adopt stricter prevention and safety measures.
The third option is suitable as it would be better to bring the situation under control. The workers could be placated if the kin of the deceased would be offered a job. And also the company may prefer to not lose image and man days due to the strike.
You are the manager of a spare parts company A and you have to negotiate a deal with the manager of a large manufacturing company B. The deal is highly competitive and sealing the deal is critical for your company. The deal is being worked out over a dinner. After dinner the manager of manufacturing company B offered to drop you to the hotel in his car. On the way to hotel he happens to hit motorcycle injuring the motorcyclist badly. You know the manager was driving fast and thus lost control. The law enforcement officer comes to investigate the issue and you are the sole eyewitness to it. Knowing the strict laws pertaining to road accidents you are aware that your honest account of the incident would lead to the prosecution of the manager and as a consequence the deal is likely to be jeopardised, which is of immense importance to your company.
What are the dilemmas you face? What will be your response to the situation?
In the above case
The stakeholders involved are:
Manager of company A that is me and the company itself
Manager of company B
The motorcyclist
In the given situation following ethical dilemmas arise:-
Personal cost ethical dilemma:
If I give an honest account of incidents to the investigating authorities, the critical deal will be lost for my company.
Moral dilemma:
If I do not report the incident, fearing the loss of deal, the defaulter will not be brought to the book and motorcyclist will not be assured justice, who is critically injured. My conscience would prick me in the long term for not taking the right action in pursuance of selfish interests.
Legal dilemma:Not giving the correct account of accident would also be legally wrong since an accident has taken place critically injuring a person.Response to the situation
The situation involveslife of a person who has been critically injured and my personal interests regarding the deal, being at stake. There is also a legal dimension to it as the Manager of other company was over speeding that led to the accident.
In this situation, I would cooperate with the investigating agency, giving the correct details of the accident and let law take its own course. This would affect the deal thereby affecting the interests of company but it would be unethical, illegal and immoral on my part to continue a deal with the person implicated for an accident for negligent driving and shield him from authorities, moreover, it would be wrong for the motorcyclist to be denied justice, who is critically injured despite being innocent.
The growth of companycan be ensured along with adhering to moral principles of truth, justice and moral uprightness, which need to be protected.
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1. What are the ethical considerations in the UPSC exam? |
2. How does the UPSC exam promote ethical behavior among candidates? |
3. What is the significance of ethics in public administration as tested in the UPSC exam? |
4. How does the UPSC exam assess candidates' ethical competency? |
5. How can candidates prepare for the ethics portion of the UPSC exam? |
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