Worksheet: Staffing | Business Studies (BST) Class 12 - Commerce PDF Download

Multiple Choice Questions

Q2: Which step of the staffing process involves selecting the right candidate for a job position?
(a) Recruitment
(b) Selection
(c) Performance Appraisal
(d) Placement

Q3: Which of the following is an external source of recruitment?
(a) Promotions
(b) Transfers
(c) Advertisement
(d) Employee Referrals

Q4. Which two analyses are conducted to estimate manpower requirements?
(a) Workload analysis and Workforce analysis
(b) Training and Development analysis
(c) Job Description and Motivation analysis
(d) Compensation and Appraisal analysis

Q5: In the context of staffing, what is succession planning focused on?
(a) Recruitment of new employees
(b) Developing future leaders within the organisation
(c) Employee compensation
(d) Employee grievances

Very Short Answers

Q2: Explain the difference between recruitment and selection.

Q3: Mention two advantages of internal sources of recruitment.

Q4: What is meant by 'Training and Development' in the staffing process?

Q5: Give two challenges of overstaffing or understaffing.

Short Answers 

Q2:Why are internal sources of recruitment considered economical?

Q3: State any four external sources of recruitment.

Q4: Distinguish between Training and Development (any two points).

Q5: State any three benefits of training to employees.

Long Answers

Q2: Describe the steps in the process of selecting employees.

Q3: Discuss the advantages of training for both the organisation and the individual.

Q4: Describe the impact of a diverse workforce on organisational performance and provide two strategies for managing diversity in the workplace.

Q5: Explain internal and external sources of recruitment with merits and limitations.

Case-Based Questions 

Q2: Case 2: Training Issue
Case Background:
Workers in a factory are unable to operate new hi-tech machines and depend on supervisors.
Q(i): Suggest a remedy to improve this situation.
Q(ii): Which method of training would be most suitable?

Q3: Case 3: Training and Development
Case Background:
A manufacturing company is investing in employee training and development programs. Evaluate the impact of such programs on employee performance and organisational growth.
Q(i): Discuss two benefits of employee training programs.
Q(ii): Explain how continuous learning contributes to organisational growth.
Q(iii): Suggest a method to assess the effectiveness of training programs in the organisation.

You can access the solutions to this worksheet here.