Table of contents | |
Multiple Choice Questions | |
Very Short Answers | |
Short Answers | |
Long Answers |
Q2: Which organization in India deals with consumer grievances at the national level?
(a) RBI
(b) SEBI
(c) NCDRC
(d) TRAI
Q3: What does the term 'Product Liability' refer to in consumer protection?
(a) Consumer's liability to pay for products
(b) Manufacturer's liability for defective products
(c) Retailer's liability for high prices
(d) Government's liability for market regulations
Q4: Which of the following is an example of an unfair trade practice?
(a) Providing accurate product information
(b) Offering discounts during festivals
(c) Misleading advertisements
(d) Transparent pricing strategies
Q5: What is the purpose of the Consumer Protection Act, 2019 in India?
(a) Replacing all existing consumer laws
(b) Promoting unfair business practices
(c) Enhancing consumer rights and welfare
(d) Restricting product availability
Q2: Mention any two consumer rights as per the Consumer Protection Act.
Q3: Explain the term 'Unfair Trade Practice' briefly.
Q4: List any two responsibilities of consumers.
Q5: What is the significance of the Bureau of Indian Standards (BIS) in consumer protection?
Q2: Explain the concept of 'Right to Redressal' under the Consumer Protection Act.
Q3: Describe any three consumer responsibilities in the purchasing process.
Q4: Discuss the significance of the Consumer Protection Act, 2019, in strengthening consumer rights.
Q5: Explain the term 'Consumerism' and its impact on business practices.
Q2: Examine the challenges faced by consumers in the digital marketplace and suggest measures for their protection.
Q3: Case Study: The XYZ Electronics Case
Background:
XYZ Electronics sold a batch of smartphones with defective batteries, causing safety hazards. Several consumers experienced overheating issues, leading to damage.
Sub Questions:
(a) Identify the consumer rights violated in this case.
(b) Explain the legal actions consumers can take against XYZ Electronics.
(c) Suggest preventive measures XYZ Electronics could have taken to avoid this situation.
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1. What is consumer protection? |
2. What are some common types of consumer protection laws? |
3. How can consumers seek redress if their rights are violated? |
4. What are some examples of consumer protection agencies? |
5. What are the benefits of consumer protection? |
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