Laxmikanth MCQs: Consumer Commissions | Indian Polity for UPSC CSE PDF Download

Q1: Statement 1: The National Consumer Disputes Redressal Commission deals with complaints where the value of goods or services exceeds Rs. 10 crores.
Statement 2: In 2021, the pecuniary jurisdiction limit of the National Commission was revised to above Rs. 2 crores.
Are both statements correct?
(a) Only Statement 1 is correct
(b) Only Statement 2 is correct
(c) Both statements are correct
(d) Neither statement is correct
Ans: (c)
As of 2021, the National Commission's pecuniary jurisdiction was revised to handle complaints where the value exceeds Rs. 2 crores.

Q2: Statement 1: The President of the National Consumer Disputes Redressal Commission is appointed by the central government.
Statement 2: The appointment is based on recommendations from a search-cum-selection committee chaired by the Chief Justice of India.
Are both statements correct?
(a) Only Statement 1 is correct
(b) Only Statement 2 is correct
(c) Both statements are correct
(d) Neither statement is correct
Ans: (c)
The President of the National Commission is appointed by the central government based on recommendations from a committee chaired by the Chief Justice of India.

Q3: Which of the following statements is true about the State Consumer Disputes Redressal Commission?
(a) It handles complaints with a value between Rs. 50 lakhs and Rs. 10 crores
(b) It is set up by the state government
(c) It can review orders from the National Commission
(d) Its President is appointed by the Chief Justice of India
Ans: (b)
The State Commission is set up by the state government and has jurisdiction over complaints valued between Rs. 50 lakhs and Rs. 2 crores as of 2021.

Q4: Assertion (A): The National Commission can hear appeals against orders from the Central Consumer Protection Authority.
Reasoning (R): The National Commission has appellate jurisdiction over both State Commissions and the Central Consumer Protection Authority.
(a) Both A and R are true and R is the correct explanation of A
(b) Both A and R are true but R is not the correct explanation of A
(c) A is true but R is false
(d) A is false but R is true
Ans: (a)
The National Commission does have the power to hear appeals against orders from the CCPA, and this is part of its appellate jurisdiction.

Q5: Arrange the following in the order of their establishment:
1. National Consumer Disputes Redressal Commission
2. State Consumer Disputes Redressal Commission
3. District Consumer Disputes Redressal Commission
(a) 1, 2, 3
(b) 3, 2, 1
(c) 1, 3, 2
(d) 2, 1, 3
Ans: (c)
The National Commission was established first in 1988, followed by the establishment of District Commissions in each district, and then the State Commissions in each state.

Q6: Which of the following powers is/are exclusively held by the National Consumer Disputes Redressal Commission?
(a) Declaring terms of a contract as unfair and null
(b) Reviewing its own orders
(c) Transferring complaints from one State Commission to another
(d) All of the above
Ans: (d)
The National Commission has the unique authority to declare contract terms unfair, review its own orders, and transfer complaints between State Commissions.

Q7: Statement 1: An appeal against the National Commission's order can be made to the Supreme Court within 30 days.
Statement 2: The Supreme Court may consider an appeal after 30 days if there was a good reason for the delay.
Are both statements correct?
(a) Only Statement 1 is correct
(b) Only Statement 2 is correct
(c) Both statements are correct
(d) Neither statement is correct
Ans: (c)
Appeals against the National Commission's orders can be made to the Supreme Court within 30 days, and the Supreme Court may entertain late appeals if justified.

Q8: The State Consumer Disputes Redressal Commission has the power to:
(a) Handle complaints where the value of goods or services is above Rs. 10 crores
(b) Appoint the President of District Commissions
(c) Hear appeals against orders from any District Commission within the state
(d) Directly supervise the functioning of the National Commission
Ans: (c)
The State Commission has appellate jurisdiction over decisions made by District Commissions within the respective state.

Q9: Regarding the District Consumer Disputes Redressal Commission, which statement is correct?
(a) Its jurisdiction is limited to complaints with a value not exceeding Rs. 50 lakhs
(b) The President of the District Commission is appointed by the President of India
(c) It can hear appeals against orders of the State Commission
(d) It is established by the central government
Ans: (a)
As of 2021, the District Commission handles complaints where the value of goods or services does not exceed Rs. 50 lakhs.

Q10: What is the minimum age requirement for appointment as President or a member of the National Consumer Disputes Redressal Commission?
(a) 35 years
(b) 45 years
(c) 50 years
(d) 55 years
Ans: (c)
Individuals must be below the age of 50 to be eligible for appointment as President or members of the National Commission.

Q11: Which commission has the authority to declare any terms in a contract unfair to a consumer as null and void?
(a) District Commission
(b) State Commission
(c) National Commission
(d) Both B and C
Ans: (d)
Both the State and National Commissions have the power to declare contract terms unfair and null.

Q12: The term of office for the President and members of the National Commission is:
(a) 3 years or until the age of 65, whichever is earlier
(b) 4 years or until the age of 70 for the President and 67 for members, whichever occurs first
(c) 5 years or until the age of 70, whichever occurs first
(d) 6 years or until the age of 65, whichever is earlier
Ans: (b)
The President and members serve for a term of four years, with an age limit of 70 for the President and 67 for members.

Q13: The District Consumer Disputes Redressal Commission functions from:
(a) The national capital
(b) The state capital
(c) The district headquarters
(d) Any major city in the district
Ans: (c)
The District Commission usually operates from the district headquarters but may also function from other locations within the district as decided by the state government.

Q14: Which of the following is a responsibility of the National Commission regarding administrative control?
(a) Appointing members of the State Commissions
(b) Monitoring the performance of State Commissions
(c) Directly handling consumer disputes at the district level
(d) Setting pecuniary limits for the State Commissions
Ans: (b)
The National Commission is responsible for overseeing the performance of State Commissions, including checking reports on case handling.

Q15: An appeal against the order of a District Commission should be filed with the State Commission within:
(a) 30 days
(b) 45 days
(c) 60 days
(d) 90 days
Ans: (b)
Appeals against orders of District Commissions should be filed with the State Commission within 45 days from the date of the order.

Q16: The National Commission has the power to transfer a complaint from one State Commission to another based on:
(a) The complainant's request only
(b) The Commission's initiative only
(c) Either the complainant's request or the Commission's initiative
(d) The decision of the Supreme Court
Ans: (c)
The National Commission can transfer a complaint from one State Commission to another either at the request of the complainant or on its own initiative.

Q17: Who chairs the search-cum-selection committee for appointing the President and members of the National Commission?
(a) The President of India
(b) The Prime Minister of India
(c) The Chief Justice of India
(d) The Union Minister of Consumer Affairs
Ans: (c)
The search-cum-selection committee for the appointment of the President and members of the National Commission is chaired by the Chief Justice of India.

Q18: What is the pecuniary jurisdiction of the State Consumer Disputes Redressal Commission as of 2021?
(a) Above Rs. 1 crore but not exceeding Rs. 10 crores
(b) Above Rs. 50 lakhs but up to Rs. 2 crores
(c) Above Rs. 2 crores but not exceeding Rs. 10 crores
(d) Above Rs. 50 lakhs but not exceeding Rs. 10 crores
Ans: (b)
As of 2021, the State Commission deals with complaints where the value of goods or services is more than Rs. 50 lakhs but does not exceed Rs. 2 crores.

Q19: Which of the following statements is true about the revisional jurisdiction of the National Consumer Disputes Redressal Commission?
(a) It can review decisions of the District Commissions only
(b) It reviews decisions of both District and State Commissions
(c) It has no revisional jurisdiction
(d) It reviews decisions of the Central Consumer Protection Authority only
Ans: (b)
The National Commission has the power to review records and make decisions in cases either pending or decided by State Commissions under specific circumstances.

Q20: In the context of the Consumer Protection Act of 2019, the term 'pecuniary jurisdiction' refers to:
(a) The geographic area of jurisdiction
(b) The monetary value limit of disputes a commission can handle
(c) The legal authority to impose penalties
(d) The ability to transfer cases between commissions
Ans: (b)
'Pecuniary jurisdiction' pertains to the monetary limit up to which a consumer disputes redressal commission can entertain and adjudicate disputes.