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Roles of a Manager

  • Multifaceted Responsibilities: A manager juggles various roles, acting not only as a team leader but also as a planner, organizer, motivator, coach, problem solver, and decision maker—all combined into one.
  • Busy Schedules: Managers have packed schedules filled with employee meetings, unforeseen challenges, and strategic sessions. Managing time effectively becomes crucial, and handling emails is an additional task.
  • Mintzberg's Managerial Roles: Henry Mintzberg's renowned book, "The Nature of Managerial Work," outlines ten roles managers play, categorized into three groups:
    • Interpersonal Roles: Involves interactions with people.
    • Informational Roles: Focuses on sharing and analyzing information.
    • Decisional Roles: Revolves around the decision-making process.

Table contains a more in-depth look at each category of roles that help managers carry out all five functions described in the preceding “Functions of Managers” section.
TABLE 1: Mintzberg's Set of Ten Roles
Role of Manager | Management Optional Notes for UPSC

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Which category of roles in Mintzberg's managerial roles focuses on sharing and analyzing information?
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FAQs on Role of Manager - Management Optional Notes for UPSC

1. What are the key roles of a manager?
Ans. The key roles of a manager include planning, organizing, leading, and controlling. Planning involves setting goals and objectives, developing strategies, and allocating resources. Organizing involves arranging tasks, resources, and people to achieve the goals. Leading involves inspiring and motivating employees to accomplish tasks. Controlling involves monitoring progress, evaluating performance, and making necessary adjustments.
2. How does a manager contribute to the success of an organization?
Ans. A manager plays a crucial role in the success of an organization by effectively managing the resources, setting clear goals and objectives, and ensuring that tasks are completed on time. They also provide guidance and support to employees, foster a positive work environment, and make informed decisions to achieve organizational success.
3. What skills are required to be an effective manager?
Ans. To be an effective manager, one needs a combination of technical skills, such as knowledge of the industry and job-specific expertise, as well as interpersonal skills, such as communication, leadership, and problem-solving skills. Additionally, managers should possess strong decision-making abilities, adaptability, and the ability to manage time and prioritize tasks.
4. How can a manager improve employee productivity?
Ans. A manager can improve employee productivity by setting clear expectations, providing regular feedback and coaching, recognizing and rewarding achievements, and fostering a positive work environment. Additionally, managers can facilitate professional development opportunities, ensure employees have the necessary resources and support, and promote effective communication and collaboration among team members.
5. What challenges do managers face in their role?
Ans. Managers face various challenges in their role, including managing conflicts and resolving disputes among team members, dealing with resistance to change, balancing multiple tasks and priorities, and meeting tight deadlines. They may also face challenges related to employee motivation, retaining top talent, and adapting to changes in the business environment. Effective communication and problem-solving skills are essential for managers to overcome these challenges.
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