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Unit Test: Consumer Rights | Social Studies (SST) Class 10 PDF Download

Time: 1 hour       

M.M.: 30

Instructions: Attempt all questions.
 Question numbers 1 to 5 carry 1 mark each.
 Question numbers 6 to 8 carry 2 marks each.
 Question numbers 9 to 11 carry 3 marks each.
 Question numbers 12 & 13 carry 5 marks each.

Q1. What is the main objective of consumer rights? (1 Mark)
 (a) To promote business growth
 (b) To ensure consumers are treated fairly
 (c) To help only online shoppers
 (d) To reduce government interference

Q2. When is National Consumers’ Day observed in India? (1 Mark)
 (a) 15 August
 (b) 2 October
 (c) 24 December
 (d) 26 January

Q3. Which right ensures that a consumer is protected against hazardous goods and services? (1 Mark)
 (a) Right to be informed
 (b) Right to safety
 (c) Right to choose
 (d) Right to seek redressal

Q4. Name any one exploitative practice commonly found in the marketplace. (1 Mark)

Q5. What does MRP stand for, and why is it important for consumers? (1 Mark)

Q6. State any one reason why rules and regulations are needed in the unorganised sector. Give an example. (2 Marks)

Q7. What is COPRA? Mention one major feature of it. (2 Marks)

Q8. What is the role of consumer forums in protecting consumer rights? (2 Marks)

Q9. Explain any three rights provided to consumers by law. (3 Marks)

Q10. What were the main reasons behind the beginning of the consumer movement in India in the 1960s? (3 Marks)

Q11. Why is it important to become a well-informed consumer? Give three points. (3 Marks)

Q12. Describe any five unfair trade practices that consumers need protection against in the marketplace. (5 Marks)

Q13. Explain the three-tier quasi-judicial system established under COPRA. What is its significance for consumers? (5 Marks)

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FAQs on Unit Test: Consumer Rights - Social Studies (SST) Class 10

1. What are the fundamental consumer rights recognized globally?
Ans. The fundamental consumer rights recognized globally include the right to safety, the right to be informed, the right to choose, the right to be heard, and the right to seek redress. These rights ensure that consumers are protected against hazardous goods and services, are provided with adequate information to make informed choices, have access to a variety of products, can voice their concerns, and can seek compensation for any grievances.
2. How can consumers exercise their rights effectively?
Ans. Consumers can effectively exercise their rights by staying informed about the products and services they purchase, understanding their rights, and being proactive in addressing issues. This may involve reporting unfair practices to consumer protection agencies, participating in consumer advocacy groups, and utilizing social media to raise awareness about poor service or unsafe products.
3. What is the role of consumer protection agencies?
Ans. Consumer protection agencies play a critical role in safeguarding consumer rights. They enforce laws and regulations designed to protect consumers from unfair practices, provide education and resources to help consumers make informed choices, investigate complaints, and take legal action against businesses that violate consumer rights. These agencies also promote awareness about consumer rights and responsibilities.
4. What are common violations of consumer rights that consumers should be aware of?
Ans. Common violations of consumer rights include false advertising, selling defective or unsafe products, misleading pricing, and failing to honor warranties or refunds. Consumers should be vigilant and report such violations to the relevant authorities to ensure accountability and protect their rights.
5. How has the concept of consumer rights evolved over time?
Ans. The concept of consumer rights has evolved significantly over time, gaining momentum in the mid-20th century with the rise of consumer movements. Landmark events, such as the establishment of the United Nations Guidelines for Consumer Protection in 1985, marked a pivotal point in recognizing consumer rights on a global scale. Since then, many countries have enacted laws and regulations to formalize these rights and enhance consumer protection.
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