Commerce Exam > Commerce Notes > Business Studies (BST) Class 12 > Indirect and Value Based Questions - Directing
Indirect and Value Based Questions - Directing | Business Studies (BST) Class 12 - Commerce PDF Download
Indirect Questions:
1. Amit and Mikki are two employees of two different departments. One day during lunch time, Mikki informed Amit that many employees will be retrenched because of computerisation. Name the type of communication. State its two limitations.
2. “The post of supervisors should be abolished in the hierarchy of managers.” Comment.
3. You are the Personnel Manager in a company. Your supervisor tells you that the workers are efficient and hence there is no need to supervise them. Would you! agree with him? Give reasons in support of your answer.
4. Name the type of formal communication in which two Departmental Heads communicate with each other. Give any two reasons why this type of communication is required.
5. “Directing is the least important functions of management”. Do you agree with this statement? Give any two reasons in support of your Answer.
6. Explain any four factors which are likely to disrupt effective communication.
7. “Directing helps to initiate action by people in the organisation.” Comment.
8. “Directing is the heart of the management process.” Do you agree? Give any three reasons in support of your answer.
9. The workers of an organisation complain that their superior Mr. Bhupender does not listen to their suggestions and takes all the decisions without consulting them. Name the leadership style adopted by him and explain its disadvantages.
10. Maslow defines one of the needs in the need hierarchy as the “desire to become everything one is capable of becoming.” Identify and explain the need.
11. In an organisation all the employees take things easy and are free to approach anyone for minor queries and problems. This has resulted in everyone talking to each other and inefficiency in the office. It has also resulted in loss of secrecy and all confidential information being leaked out. What system do you think the manager should adopt to improve communication?
12. There are some barriers in communications, which are concerned with encoding and decoding of message. State any three such barriers
13. There are some barriers in communications which are concerned with organizational structure and regulations. State any three barriers.
14. There are some barriers in communication which are concerned with the state of mind of both the sender and the receiver. State any three such barriers.
15. Name the grapevine network in which an individual communicate with only those people whom he trusts?
16. The employees of TCS Ltd. have formed a dramatic group for their recreation. Name the type of an organization. Explain any three limitations of it
17. It is defined as the process of influencing other people to work willingly for group objectives. Mention this element of directing.
18. Name the grapevine network in which an individual communicate with only those people whom he trusts?
19. It take place throughout the life of the organization irrespective of people occupying managerial positions. Mention the characteristic of directing highlighted here and also explains two more characteristics.
Value based Questions:
Mr .Manoj is working as a manager in JMD Ltd. He always uses harsh tone while communicating with subordinates. What values are ignored by Mr. Manoj
Indirect questions with answers
1.Ms. Hayden is a very experienced and highly qualified manager. All her subordinates respect he because she does not force her opinions on others and listens to their suggestions as well as problems before taking decisions. What values do think she has? (1 Mark)
[Hint: Humanity, respect and concern for others]
Indirect questions with answers
1.Ms. Hayden is a very experienced and highly qualified manager. All her subordinates respect he because she does not force her opinions on others and listens to their suggestions as well as problems before taking decisions. What values do think she has? (1 Mark)
[Hint: Humanity, respect and concern for others]
2.Mr. Ramesh , Manager (Operations) sets the targets for all his subordinates withoutdiscussing it with them. He firmly tells them that if the task is not completed than stricaction will be taken against them. Which form of leadership is he following? Explain thsituation where this form of leadership is useful. (3 marks)
[Hint: Autocratic Leadership Style]
3.Mr. Sharan, Manager(HR) is really appreciative of fresh ideas given by hissubordinates. He frames policies only after consulting them. Which style of leadership ihe following? Can this style be followed at all times? Explain. (4 Marks)
[Hint: Democratic Leadership Style]
4.Mr. R. Ranjan, Manager(Operations) does not define clear goals to his subordinates and is not regularly abreast with their work as all the employees are skilled and experienced in their job. Which is the style of leadership being followed by him? Is he right in doing so? Justify.(4 marks)
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FAQs on Indirect and Value Based Questions - Directing - Business Studies (BST) Class 12 - Commerce
| 1. What is directing commerce? |  |
Ans. Directing commerce refers to the process of guiding and managing the flow of goods, services, and information between producers and consumers in a market. It involves activities such as advertising, sales promotion, distribution, and customer service to ensure efficient and effective commerce.
| 2. How does directing commerce impact businesses? | |
Ans. Directing commerce plays a crucial role in the success of businesses. By effectively directing commerce, businesses can attract and engage customers, increase sales, and build strong relationships with their target market. It helps businesses in reaching their customers, understanding their needs, and delivering products or services in a convenient and timely manner.
| 3. What are the key components of directing commerce? | |
Ans. The key components of directing commerce include marketing strategies, advertising campaigns, sales channels, customer service, and distribution networks. These components work together to create a seamless flow of products, services, and information from producers to consumers, ensuring a positive customer experience and maximizing business growth.
| 4. How can businesses optimize their directing commerce efforts? | |
Ans. To optimize directing commerce efforts, businesses can focus on understanding their target market, conducting market research, and developing customer-centric marketing strategies. They can leverage digital platforms, such as social media and e-commerce websites, to reach a wider audience and enhance their online presence. Additionally, businesses can invest in customer relationship management systems and provide excellent customer service to build and retain a loyal customer base.
| 5. What are some effective directing commerce strategies for small businesses? | |
Ans. Small businesses can employ various directing commerce strategies to compete effectively in the market. These include building a strong online presence through website optimization and search engine marketing, utilizing social media platforms for targeted advertising and customer engagement, collaborating with influencers or partners for brand exposure, offering personalized customer experiences, and leveraging customer reviews and testimonials for credibility and trust-building.
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