Indirect questions
1. Which consumer right gives the business firms freedom to set up their own consumer service and grievance cells?
2. A shopkeeper sold you some spices, claiming that they were pure. Later a laboratory test formed that those were adulterated what precautions should you have taken before buying and what remedies are available to you for the wrong act?
3. “Bhuvan, who was a vegetarian went to a snack bar for having French fries and later found out that it had non vegetarian content. Neither the advertisement nor the packing of the product displaced that the product has non vegetarian content. Will Bhuvan be able to claim compensation which right of the consumer is violated”?
4. Sandeep purchased a diesel car for Rs. 7 lacs from an automobile company and found its engine defective. Despite many complaints the defect was not rectified .Suggest to him the appropriate authority where he could file a complaint under consumer protection Act.
5. Prakhar purchased an ISI Mark electric iron from Bharat Electricals. Since it was not working properly , so he approached seller. Seller satisfies Prakhar by saying that he will ask manufacture to replace iron. Manufacturer refuse to replace and Bharat Electricals decided to file complaint in consumer court. Can Bharat Electricals do this? Why or why not?
6. Rajiv, a consumer purchased medicines without noticing the date of expiry. He also did not obtain the cash memo. Do you think he will be able to protect himself by the loss caused due to expired medicine? Give reasons to support your answer.
7. Indentify following marks and tell where they are used
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1. What is consumer protection in commerce? |
2. What are some common examples of consumer protection issues in commerce? |
3. How does consumer protection benefit consumers? |
4. What are the responsibilities of businesses towards consumer protection in commerce? |
5. What can consumers do if they believe their rights have been violated in a commercial transaction? |
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