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Test: Internal & External Communication - Year 11 MCQ


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10 Questions MCQ Test - Test: Internal & External Communication

Test: Internal & External Communication for Year 11 2024 is part of Year 11 preparation. The Test: Internal & External Communication questions and answers have been prepared according to the Year 11 exam syllabus.The Test: Internal & External Communication MCQs are made for Year 11 2024 Exam. Find important definitions, questions, notes, meanings, examples, exercises, MCQs and online tests for Test: Internal & External Communication below.
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Test: Internal & External Communication - Question 1

What is an example of internal communication within a business?

Detailed Solution for Test: Internal & External Communication - Question 1
Internal communication involves interactions within the organization, such as emails between different departments, ensuring coordination and information sharing.
Test: Internal & External Communication - Question 2

Which communication method is typically used for external stakeholders?

Detailed Solution for Test: Internal & External Communication - Question 2
Company newsletters are designed to inform external stakeholders, such as customers and suppliers, about company updates, promotions, and other relevant information.
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Test: Internal & External Communication - Question 3

What is a common barrier to effective communication in a multicultural team?

Detailed Solution for Test: Internal & External Communication - Question 3
Language differences can hinder effective communication in multicultural teams, making it important to use clear and simple language or provide translation services when necessary.
Test: Internal & External Communication - Question 4
Which communication method is best suited for conveying sensitive information within a business?
Detailed Solution for Test: Internal & External Communication - Question 4
Face-to-face meetings allow for immediate feedback and the ability to read nonverbal cues, making them ideal for discussing sensitive topics and ensuring clarity.
Test: Internal & External Communication - Question 5
What is an example of external communication?
Detailed Solution for Test: Internal & External Communication - Question 5
External communication involves interactions with individuals and organizations outside the company, such as sales presentations aimed at convincing clients to purchase products or services.
Test: Internal & External Communication - Question 6
Which communication barrier can arise due to the use of complex jargon or technical terms?
Detailed Solution for Test: Internal & External Communication - Question 6
Semantic barriers occur when complex language or technical terms are used, making it difficult for recipients to understand the message clearly.
Test: Internal & External Communication - Question 7
What is an advantage of using email as a communication method?
Detailed Solution for Test: Internal & External Communication - Question 7
Email allows for quick and efficient communication, providing immediate feedback and documentation of conversations, which can enhance organizational efficiency.
Test: Internal & External Communication - Question 8
Which communication method is an example of formal communication within a business?
Detailed Solution for Test: Internal & External Communication - Question 8
Official company reports are examples of formal communication as they are structured, planned, and typically convey official information or decisions within the organization.
Test: Internal & External Communication - Question 9
What is a potential consequence of poor communication within a business?
Detailed Solution for Test: Internal & External Communication - Question 9
Poor communication can lead to confusion among employees, decreased productivity, and ultimately, higher turnover rates as employees may feel disconnected or unsupported.
Test: Internal & External Communication - Question 10
Which communication barrier can be overcome by using clear and concise language?
Detailed Solution for Test: Internal & External Communication - Question 10
Semantic barriers, caused by unclear language or technical jargon, can be overcome by using clear and concise language that is easily understandable to all parties involved.
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