What is the primary focus of Quality Control in a manufacturing process?

Identifying defects in products

Which of the following is NOT a step in the Quality Assurance process?

Training employees on quality procedures

Define the term 'Total Quality Management' (TQM) in business operations.

A strategy for reducing production costs

A comprehensive approach to improving product quality

A method for increasing employee salaries

A financial management technique

Why is it important for businesses to implement Quality Control measures?

To increase advertising spending

To comply with legal regulations

How does Quality Assurance contribute to customer satisfaction?

By setting unrealistic production goals

By preventing defects in products

Describe one benefit of implementing a Quality Management System (QMS) in a business.

Decreased advertising expenditures

What is the difference between Quality Control and Quality Assurance?

Quality Control focuses on testing, while Quality Assurance focuses on prevention

Quality Control involves reducing costs, while Quality Assurance involves increasing costs

Quality Control applies only to services, while Quality Assurance applies only to products

Quality Control is managed by suppliers, while Quality Assurance is managed by customers

How can businesses benefit from achieving ISO 9001 certification?

By reducing customer satisfaction

By improving operational efficiency

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