Controlling Process & Types, Contemporary Management Video Lecture | Contemporary Management - B Com

Ans. Process control in contemporary management refers to the techniques and strategies used to monitor and manage various processes within an organization. It involves setting performance standards, measuring actual performance, comparing the two, and taking corrective actions if necessary. This helps in ensuring that processes are efficient, effective, and aligned with organizational goals.

Ans. There are mainly two types of process control in contemporary management: feedforward control and feedback control. - Feedforward control involves identifying potential issues or problems in a process before they occur. It focuses on preventive measures and takes corrective actions beforehand to ensure smooth functioning. - Feedback control, on the other hand, involves monitoring and evaluating the output or results of a process. It compares the actual performance with the desired performance and takes corrective actions if there are any deviations.

Ans. Process control plays a crucial role in achieving organizational success. It helps in ensuring that processes are efficient, effective, and aligned with organizational goals. By monitoring and managing processes, organizations can identify and rectify any issues or deviations promptly. This leads to improved productivity, quality, and customer satisfaction. Process control also helps in optimizing resource utilization, reducing costs, and enhancing overall operational performance.

Ans. The key steps involved in the process control are: 1. Establishing performance standards: This step involves setting clear and specific performance standards or targets that need to be achieved. 2. Measuring actual performance: The next step is to measure the actual performance of the process using appropriate metrics or indicators. 3. Comparing performance: In this step, the measured performance is compared with the established performance standards to identify any deviations or gaps. 4. Taking corrective actions: If there are any deviations from the desired performance, corrective actions need to be taken to address the issues and bring the process back on track. 5. Monitoring and continuous improvement: The final step involves continuously monitoring the process, gathering feedback, and making necessary adjustments or improvements to ensure ongoing success.

Ans. Feedforward control and feedback control differ in terms of their focus and timing: - Feedforward control focuses on preventing problems before they occur by taking preventive measures. It anticipates potential issues and takes corrective actions beforehand. - Feedback control, on the other hand, focuses on monitoring and evaluating the output or results of a process. It compares the actual performance with the desired performance and takes corrective actions if there are any deviations. In terms of timing, feedforward control occurs before the actual process takes place, while feedback control occurs after the process has taken place. Feedforward control is proactive, while feedback control is reactive. Both types of control are essential in ensuring effective process management and achieving organizational success.