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All questions of Consumer Awareness for Class 10 Exam

What does the right to be informed guarantee to consumers?
  • a)
    Ability to negotiate prices
  • b)
    Accurate information about products and services
  • c)
    Unlimited access to any goods
  • d)
    Freedom from all regulations
Correct answer is option 'B'. Can you explain this answer?

Samarth Desai answered
The Right to be Informed
The right to be informed is a fundamental consumer right that ensures individuals have access to essential information about products and services. This right empowers consumers to make informed decisions when purchasing.
Key Aspects of the Right to be Informed:
- Accurate Information: Consumers are entitled to receive truthful and clear information regarding the nature, quality, and pricing of products and services. This helps them understand what they are purchasing.
- Transparency in Advertising: Companies are required to provide honest advertisements that reflect the actual characteristics of their products. This protects consumers from misleading claims.
- Product Safety and Quality: Information about the safety and quality of products is crucial. Consumers should be informed about potential risks associated with a product, enabling them to make safer choices.
- Consumer Rights Awareness: The right to be informed also encompasses awareness of consumer rights and protections. Consumers should know their rights regarding returns, refunds, and warranties.
Why Option B is Correct:
- Empowerment through Knowledge: Option B emphasizes that consumers receive accurate information, allowing them to make knowledgeable choices. This is vital in a market filled with varied options.
- Comparison and Evaluation: With reliable information, consumers can compare different products and services, ensuring they get the best value for their money.
- Protection from Fraud: Accurate information helps safeguard consumers against fraudulent practices and scams, fostering a fair marketplace.
In conclusion, the right to be informed guarantees consumers the necessary information about products and services, enabling them to make sound purchasing decisions. This is why option B is the correct answer.

What is the main goal of the Right to Information (RTI) Act?
  • a)
    To restrict media access to government documents
  • b)
    To ensure transparency and accountability in government
  • c)
    To enhance privacy laws
  • d)
    To limit public access to information
Correct answer is option 'B'. Can you explain this answer?

The main goal of the Right to Information (RTI) Act is to ensure transparency and accountability in government actions. By allowing citizens to access information held by public authorities, it empowers them to participate actively in governance and holds officials accountable for their actions, thereby strengthening democracy.

What is meant by the sale of spurious goods?
  • a)
    Offering counterfeit items as authentic products
  • b)
    Selling genuine products
  • c)
    Selling products at inflated prices
  • d)
    Providing goods with no value
Correct answer is option 'A'. Can you explain this answer?

The sale of spurious goods refers to the practice of offering counterfeit items as if they were authentic products. This is a deceptive practice that misleads consumers into purchasing goods that do not meet the promised standards or quality, violating their rights as consumers.

Which of the following is a responsibility of consumers according to the rights outlined?
  • a)
    To rely solely on retailers for information
  • b)
    To acquire knowledge and skills related to consumer decisions
  • c)
    To blindly trust advertisements
  • d)
    To avoid questioning product quality
Correct answer is option 'B'. Can you explain this answer?

One of the responsibilities of consumers is to acquire knowledge and skills related to their purchasing decisions. Educated consumers are better equipped to make informed choices, understand their rights, and demand quality products and services, ultimately leading to a healthier marketplace.

What role do consumer courts play in the consumer protection framework?
  • a)
    They promote government policies only
  • b)
    They serve as a marketing tool for businesses
  • c)
    They restrict consumer access to information
  • d)
    They provide a mechanism for redressal of consumer complaints
Correct answer is option 'D'. Can you explain this answer?

Consumer courts play a crucial role in the consumer protection framework by providing a mechanism for the redressal of consumer complaints. These courts ensure that consumers can seek justice for grievances related to defective products, substandard services, and unfair practices, thereby reinforcing consumer rights and protections.

What does the Right to Safety ensure for consumers?
  • a)
    Access to all products without restrictions
  • b)
    Guarantees the lowest price on all products
  • c)
    Protection from hazardous goods and services
  • d)
    Freedom to purchase anything regardless of quality
Correct answer is option 'C'. Can you explain this answer?

The Right to Safety ensures that consumers are protected against the marketing of goods and services that could be hazardous to their health and property. This right emphasizes the need for products to be safe and reliable, thus safeguarding consumers' long-term interests.

Which of the following practices is considered misleading to consumers?
  • a)
    Transparency in pricing
  • b)
    Providing detailed product information
  • c)
    Offering warranties on products
  • d)
    Misleading advertisements
Correct answer is option 'D'. Can you explain this answer?

Misleading advertisements are considered deceptive practices that can seriously misinform consumers about the quality, grade, or standard of a product. Such advertisements can lead consumers to make purchases based on false claims, which is a violation of consumer rights.

Which of the following is an example of hoarding?
  • a)
    Holding back products to inflate prices
  • b)
    Providing discounts to consumers
  • c)
    Selling out-of-season products
  • d)
    Advertising a product
Correct answer is option 'A'. Can you explain this answer?

Nk Classes answered
Hoarding involves holding back products from the market to create artificial scarcity, which allows sellers to inflate prices. This unethical practice exploits consumers by forcing them to pay more for essential goods, often during times of need.

Who can represent consumers' interests in appropriate forums?
  • a)
    Only government officials
  • b)
    Retailers
  • c)
    Consumers themselves
  • d)
    Advertisers
Correct answer is option 'C'. Can you explain this answer?

Nk Classes answered
Consumers themselves have the right to represent their interests in appropriate forums. They can voice their concerns and grievances against unfair trade practices, which empowers them to actively participate in the protection of their rights and the improvement of market conditions.

Which of the following is NOT considered a form of consumer exploitation?
  • a)
    Supply of defective goods
  • b)
    Offering discounts on products
  • c)
    Sale of adulterated goods
  • d)
    Use of false weights and measures
Correct answer is option 'B'. Can you explain this answer?

Nk Classes answered
Offering discounts on products is not a form of consumer exploitation. Discounts can be a legitimate marketing strategy that benefits consumers by providing them with lower prices. In contrast, the sale of adulterated goods, false weights and measures, and defective goods are all unethical practices that exploit consumers by providing them with substandard products.

What event is celebrated every year on March 15th to promote consumer rights?
  • a)
    World Consumer Rights Day
  • b)
    International Consumer Awareness Day
  • c)
    Global Fair Trade Day
  • d)
    National Consumer Day
Correct answer is option 'A'. Can you explain this answer?

March 15th is celebrated as World Consumer Rights Day, which aims to promote awareness of consumer rights and protections worldwide. This day highlights the importance of consumer rights and the need for consumers to be informed and active participants in the marketplace.

What type of goods involves mixing inferior substances with the product sold?
  • a)
    Duplicate goods
  • b)
    Spurious goods
  • c)
    Adulterated goods
  • d)
    Sub-standard goods
Correct answer is option 'C'. Can you explain this answer?

Nk Classes answered
Adulterated goods refer to products that have inferior substances mixed with them, compromising their quality. This practice is illegal and unethical, as it deceives consumers into paying for products that do not meet the expected standards of quality and safety.

What right allows consumers to choose from a variety of goods and services?
  • a)
    Right to Safety
  • b)
    Right to Seek Redressal
  • c)
    Right to Choose
  • d)
    Right to be Heard
Correct answer is option 'C'. Can you explain this answer?

Nk Classes answered
The Right to Choose empowers consumers to select from a variety of goods and services available in the market. This right is significant in competitive markets where consumers can make informed decisions based on quality and price. It ensures that consumers are not limited to a single option and can seek the best value for their needs.

How does the Consumer Protection Act address grievances?
  • a)
    Through a three-tier court system
  • b)
    By relying on consumer advocacy groups only
  • c)
    By encouraging self-regulation among businesses
  • d)
    By ignoring complaints
Correct answer is option 'A'. Can you explain this answer?

The Consumer Protection Act establishes a three-tier court system consisting of district, state, and national consumer courts to address grievances. This structured approach allows consumers to seek redressal effectively and ensures that their complaints are handled with due diligence at various levels.

What is the purpose of consumer education?
  • a)
    To restrict access to product information
  • b)
    To limit consumer choices
  • c)
    To encourage complacency among consumers
  • d)
    To promote consumer welfare and informed decision-making
Correct answer is option 'D'. Can you explain this answer?

Nk Classes answered
The purpose of consumer education is to promote consumer welfare by equipping individuals with the knowledge and skills necessary to make informed purchasing decisions. Educated consumers are more likely to understand their rights and responsibilities, which fosters a healthier marketplace.

What is one effect of consumer exploitation on the marketplace?
  • a)
    Enhanced product quality
  • b)
    Decreased competition
  • c)
    Increased consumer trust
  • d)
    Improved consumer rights awareness
Correct answer is option 'B'. Can you explain this answer?

Consumer exploitation can lead to decreased competition in the marketplace. When sellers engage in unethical practices, it undermines fair competition, allowing dishonest businesses to thrive at the expense of both consumers and honest competitors. This can ultimately harm the overall market environment.

Which of the following is a responsibility of consumers regarding education?
  • a)
    To depend solely on government for information
  • b)
    To ignore service quality
  • c)
    To avoid consumer education programs
  • d)
    To seek knowledge about their rights
Correct answer is option 'D'. Can you explain this answer?

Consumers have the responsibility to seek knowledge about their rights and educate themselves on consumer matters. Engaging in consumer education programs helps them understand their rights, enabling them to make informed decisions and advocate for themselves effectively.

What is the primary purpose of the Consumer Protection Act of 1986 in India?
  • a)
    To safeguard consumer rights and interests
  • b)
    To regulate advertising practices
  • c)
    To promote business interests
  • d)
    To enhance government revenues
Correct answer is option 'A'. Can you explain this answer?

The Consumer Protection Act of 1986 was enacted primarily to safeguard consumer rights and interests. This legislation provides a legal framework for protecting consumers from unfair trade practices and ensures that their grievances are addressed. It establishes consumer courts at various levels to facilitate redressal for consumers, making it a crucial tool in the enhancement of consumer protection in India.

What is one major reason for consumer exploitation?
  • a)
    High literacy rates
  • b)
    Effective advertising
  • c)
    Government intervention
  • d)
    Lack of awareness of consumer rights
Correct answer is option 'D'. Can you explain this answer?

Nk Classes answered
A major reason for consumer exploitation is the lack of awareness of consumer rights. Many consumers do not know their rights or how to assert them, which can lead to them being taken advantage of by sellers. This lack of knowledge can result in acceptance of substandard goods and services, highlighting the need for consumer education.

What does the maximum retail price (MRP) represent?
  • a)
    A suggested price for retail sales
  • b)
    The minimum price a seller can charge
  • c)
    The highest price set for a product
  • d)
    The average price of goods in the market
Correct answer is option 'C'. Can you explain this answer?

Nk Classes answered
The maximum retail price (MRP) represents the highest price that can be charged for a product, as mandated by regulations. Consumers should not be charged more than this price, and any overcharging is considered a form of consumer exploitation, violating their rights.

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