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All questions of Type 2 Appropriateness Questions for UCAT Exam

You are a youth soccer coach, and a player disrupts practice by ignoring instructions and distracting teammates.
How appropriate is the following response in this situation? Speak to the player privately, explain the impact of their behavior, and set clear expectations for practice.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'A'. Can you explain this answer?

Elite Coaching Classes answered

Addressing the player privately and setting expectations is very appropriate, as it corrects behavior constructively and maintains team morale.

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Max is a CT1 (core training year 1) working in an intensive care unit. One of Max’s jobs is to prescribe pain relief to an elderly woman who is in severe pain. Max decides to prescribe morphine to help relieve her pain. However, after Max gives her the drug, she has a reaction, and he realises he has given the wrong dose of the drug. Max is able to stabilise the patient and she will not suffer any long-term consequences are a result. Whilst she is unable to communicate, her son is waiting to speak to her doctor.
How appropriate are each of the following responses by Max in this situation?
Q. Inform the son that a mistake has been made and apologise
a)
A very appropriate thing to say
b)
Appropriate, but not ideal
c)
Inappropriate, but not awful
d)
A very inappropriate thing to say
Correct answer is option 'A'. Can you explain this answer?

Elite Coaching Classes answered

By informing the patient’s next of kin about the mistake and offering an apology, you are complying with the duty of candour. This is outlined in Good Medical Practice which states “You must be open and honest with patients if things go wrong. If a patient under your care has suffered harm or distress, you should: a) put matters right (if that is possible) b) offer an apology c) explain fully and promptly what has happened and the likely short-term and long-term effects”. Therefore, this action is very appropriate.

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A group of five second-year medical students are undertaking a group project which forms part of their grade. One of the group members Alex has turned up 20 minutes late to their third team meeting. He has been late to every single meeting. Sarah, the team leader is becoming slightly frustrated as Alex’s lack of punctuality is disrupting the group’s progress.
How appropriate are each of the following responses by Sarah in this situation?
Q. Speak to another group member and ask for their advice
a)
A very appropriate thing to say
b)
Appropriate, but not ideal
c)
Inappropriate, but not awful
d)
A very inappropriate thing to say
Correct answer is option 'B'. Can you explain this answer?

Elite Coaching Classes answered

This action is appropriate as it allows you to seek advice from a peer. However, you are disclosing this issue to another member of the group unnecessarily. Therefore, this action would be appropriate but not ideal.

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You are a youth swimming coach, and a parent complains that their child is not getting enough pool time compared to others.
How appropriate is the following response in this situation? Meet with the parent to explain the team’s training plan and ensure fair opportunities for all swimmers.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'A'. Can you explain this answer?

Elite Coaching Classes answered

Meeting with the parent and ensuring fairness is very appropriate, as it addresses the concern transparently and promotes equity.

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You are a tennis coach, and a scheduling error for a tournament results in your team arriving late, risking disqualification.
How appropriate is the following response in this situation? Contact the tournament organizer to explain the error and request a schedule adjustment.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'A'. Can you explain this answer?

Elite Coaching Classes answered

Contacting the organizer is very appropriate, as it addresses the error proactively and seeks a fair resolution.

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You are a retail store manager, and a promotional flyer advertises a discount that was not approved, leading to customer confusion at checkout.
How appropriate is the following response in this situation? Refuse the discount and explain the error to customers at checkout.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'B'. Can you explain this answer?

Elite Coaching Classes answered

Refusing the discount is appropriate but not ideal, as it clarifies the error but risks customer dissatisfaction.

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You are a youth swimming coach, and a parent complains that their child is not getting enough pool time compared to others.
How appropriate is the following response in this situation? Ask the parent to discuss their concerns with other parents to resolve the issue.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'D'. Can you explain this answer?

Elite Coaching Classes answered

Asking the parent to involve others is very inappropriate, as it shifts responsibility and risks escalating conflicts.

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You are a retail store manager, and you catch a young customer attempting to shoplift a small item from the store.
How appropriate is the following response in this situation? Let the customer leave without addressing the shoplifting.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'C'. Can you explain this answer?

Elite Coaching Classes answered

Letting the customer leave is inappropriate, but not awful, as it avoids conflict but fails to address the theft or prevent recurrence.

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You are a retail store manager, and a customer complains loudly about receiving a defective product, attracting attention from other shoppers.
How appropriate is the following response in this situation? Offer a partial refund without addressing the defective product issue.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'B'. Can you explain this answer?

Elite Coaching Classes answered

Offering a partial refund is appropriate but not ideal, as it partially addresses the complaint but doesn’t fully resolve the defective product issue.

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You are a retail store manager, and two employees argue over a scheduling mix-up that leaves the store understaffed during a busy period.
How appropriate is the following response in this situation? Ask another employee to mediate the conflict without your involvement.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'B'. Can you explain this answer?

Elite Coaching Classes answered

Asking another employee to mediate is appropriate but not ideal, as it may help but lacks managerial oversight.

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You are a retail store manager, and you catch a young customer attempting to shoplift a small item from the store.
How appropriate is the following response in this situation? Address the customer privately, explain the consequences, and involve their guardian if appropriate.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'A'. Can you explain this answer?

Elite Coaching Classes answered

Addressing the customer privately and involving a guardian is very appropriate, as it handles the situation discreetly and responsibly.

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Max is a CT1 (core training year 1) working in an intensive care unit. One of Max’s jobs is to prescribe pain relief to an elderly woman who is in severe pain. Max decides to prescribe morphine to help relieve her pain. However, after Max gives her the drug, she has a reaction, and he realises he has given the wrong dose of the drug. Max is able to stabilise the patient and she will not suffer any long-term consequences are a result. Whilst she is unable to communicate, her son is waiting to speak to her doctor.
How appropriate are each of the following responses by Max in this situation?
Q. Do not inform her son about the incident
a)
A very appropriate thing to say
b)
Appropriate, but not ideal
c)
Inappropriate, but not awful
d)
A very inappropriate thing to say
Correct answer is option 'D'. Can you explain this answer?

Elite Coaching Classes answered

The duty of candour is a key principle in medical ethics. The duty of candour requires doctors to inform patients if they have made a mistake. This is outlined in Good Medical Practice which states “You must be open and honest with patients if things go wrong. If a patient under your care has suffered harm or distress, you should: a) put matters right (if that is possible) b) offer an apology c) explain fully and promptly what has happened and the likely short-term and long-term effects”. Therefore, by failing to inform the patient’s next of kin about the mistake you are violating Good Medical Practice, so this action is very inappropriate.

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Max is a CT1 (core training year 1) working in an intensive care unit. One of Max’s jobs is to prescribe pain relief to an elderly woman who is in severe pain. Max decides to prescribe morphine to help relieve her pain. However, after Max gives her the drug, she has a reaction, and he realises he has given the wrong dose of the drug. Max is able to stabilise the patient and she will not suffer any long-term consequences are a result. Whilst she is unable to communicate, her son is waiting to speak to her doctor.
How appropriate are each of the following responses by Max in this situation?
Q. Report the mistake as a clinical incidence through the hospital’s procedures
a)
A very appropriate thing to say
b)
Appropriate, but not ideal
c)
Inappropriate, but not awful
d)
A very inappropriate thing to say
Correct answer is option 'A'. Can you explain this answer?

Elite Coaching Classes answered

If you make any mistakes or notice any clinical incidents you should report them through the appropriate procedures. This is outlined in Good Medical Practice which states “To help keep patients safe you must: contribute to adverse event recognition”. Therefore, by reporting the incident you are complying with Good Medical Practice, so this action is very appropriate. Remember, these options are not done in isolation, so it would still be possible to seek advice and inform the medical school at the same time.

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You are a retail store manager, and a staff member accidentally overstocks a product, leading to cluttered aisles and customer complaints.
How appropriate is the following response in this situation? Ask customers to help move the excess stock to clear the aisles.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'C'. Can you explain this answer?

Elite Coaching Classes answered

Asking customers to help is inappropriate, but not awful, as it may clear the aisles but burdens customers inappropriately.

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You are a basketball coach, and there are not enough balls for all players to participate fully in a training session.
How appropriate is the following response in this situation? Organize drills that maximize the use of available balls and source additional equipment for future sessions.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'A'. Can you explain this answer?

Elite Coaching Classes answered

Organizing drills and sourcing equipment is very appropriate, as it ensures effective training and prevents future shortages.

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You are a retail store manager, and a promotional flyer advertises a discount that was not approved, leading to customer confusion at checkout.
How appropriate is the following response in this situation? Blame the marketing team publicly for the error.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'D'. Can you explain this answer?

Elite Coaching Classes answered

Publicly blaming the marketing team is very inappropriate, as it undermines teamwork and doesn’t resolve the customer issue.

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You are a retail store manager, and you catch a young customer attempting to shoplift a small item from the store.
How appropriate is the following response in this situation? Publicly confront the customer in front of other shoppers.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'D'. Can you explain this answer?

Elite Coaching Classes answered

Publicly confronting the customer is very inappropriate, as it embarrasses them and escalates the situation unnecessarily.

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You are a volleyball coach, and you discover a player on your team is ineligible due to an age restriction violation, noticed before a match.
How appropriate is the following response in this situation? Publicly announce the player’s ineligibility to the team to emphasize rule compliance.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'D'. Can you explain this answer?

Elite Coaching Classes answered

Publicly announcing the ineligibility is very inappropriate, as it embarrasses the player and disrupts team morale.

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You are a basketball coach, and there are not enough balls for all players to participate fully in a training session.
How appropriate is the following response in this situation? Proceed with the session, letting players share the limited balls without structure.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'D'. Can you explain this answer?

Elite Coaching Classes answered

Proceeding without structure is very inappropriate, as it leads to ineffective training and potential conflicts among players.

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Robert is a 4^th year medical student on his paediatric rotation. Today, he is shadowing Dr Patel, a consultant immunologist. One of Dr Patel’s patients is a six-month-old baby who has recently been diagnosed with a very rare condition called FOXN1 Deficiency. It is a condition which weakens the immune system and there have only been nine reported cases ever. Robert wants to share the case with other medical students but does not want to breach confidentiality.
How appropriate are each of the following responses by Robert in this situation?
Q. Seek advice from Dr Patel
a)
A very appropriate thing to say
b)
Appropriate, but not ideal
c)
Inappropriate, but not awful
d)
A very inappropriate thing to say
Correct answer is option 'A'. Can you explain this answer?

Elite Coaching Classes answered

As a medical student, you are not a qualified doctor and therefore it is right to seek advice from a qualified doctor if you are unsure about the course of action. This principle is contained in the GMC guidance which states “As a medical student, this applies to you in relation to the time you’ll spend with patients on a clinical placement. It also means you should only treat patients or give medical advice when you are under the supervision of a registered healthcare practitioner”. Therefore, by seeking advice, you are ensuring you are acting within your competence. Therefore, this action would be very appropriate.

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Robert is a 4^th year medical student on his paediatric rotation. Today, he is shadowing Dr Patel, a consultant immunologist. One of Dr Patel’s patients is a six-month-old baby who has recently been diagnosed with a very rare condition called FOXN1 Deficiency. It is a condition which weakens the immune system and there have only been nine reported cases ever. Robert wants to share the case with other medical students but does not want to breach confidentiality.
How appropriate are each of the following responses by Robert in this situation?
Q. Approach the parents, without talking to Dr Patel and ask for consent to discuss the case
a)
A very appropriate thing to say
b)
Appropriate, but not ideal
c)
Inappropriate, but not awful
d)
A very inappropriate thing to say
Correct answer is option 'C'. Can you explain this answer?

Elite Coaching Classes answered

This action would protect the patient’s right to confidentiality which is outlined in Good Medical Practice which states “You must treat information about patients as confidential. This includes after a patient has died.” However, you are acting out with your competence as you are not a qualified doctor and have not asked a qualified doctor for permission. This principle is contained in the GMC guidance which states “As a medical student, this applies to you in relation to the time you’ll spend with patients on a clinical placement. It also means you should only treat patients or give medical advice when you are under the supervision of a registered healthcare practitioner”. Therefore, this action is inappropriate as you are acting out with your competence. The reason this action is not very inappropriate is because, you are not actively providing advice or treatment. Therefore, this action would be inappropriate but not awful.

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You are a youth swimming coach, and a parent complains that their child is not getting enough pool time compared to others.
How appropriate is the following response in this situation? Give the child extra pool time to appease the parent without reviewing the training plan.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'C'. Can you explain this answer?

Elite Coaching Classes answered

Giving extra time without review is inappropriate, but not awful, as it addresses the complaint but risks unfairness to other players.

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You are a retail store manager, and a customer complains loudly about receiving a defective product, attracting attention from other shoppers.
How appropriate is the following response in this situation? Apologize to the customer, offer a replacement or refund, and address the issue in a private area.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'A'. Can you explain this answer?

Elite Coaching Classes answered

Apologizing, offering a solution, and moving to a private area is very appropriate, as it resolves the complaint professionally and maintains a positive store atmosphere.

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You are a retail store manager, and a customer complains loudly about receiving a defective product, attracting attention from other shoppers.
How appropriate is the following response in this situation? Ignore the customer, assuming they will calm down eventually.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'D'. Can you explain this answer?

Elite Coaching Classes answered

Ignoring the customer is very inappropriate, as it escalates the situation and risks damaging the store’s reputation.

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You are a basketball coach, and there are not enough balls for all players to participate fully in a training session.
How appropriate is the following response in this situation? Cancel the training session due to the shortage.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'B'. Can you explain this answer?

Elite Coaching Classes answered

Canceling the session is appropriate but not ideal, as it avoids ineffective training but wastes an opportunity to adapt drills.

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You are a retail store manager, and two employees argue over a scheduling mix-up that leaves the store understaffed during a busy period.
How appropriate is the following response in this situation? Mediate the conflict privately and adjust the schedule to ensure adequate staffing.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'A'. Can you explain this answer?

Elite Coaching Classes answered

Mediating privately and adjusting the schedule is very appropriate, as it resolves the conflict and ensures operational efficiency.

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You are a retail store manager, and two employees argue over a scheduling mix-up that leaves the store understaffed during a busy period.
How appropriate is the following response in this situation? Fire one of the employees to avoid future conflicts.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'D'. Can you explain this answer?

Elite Coaching Classes answered

Firing an employee is very inappropriate, as it escalates the situation unnecessarily and doesn’t address the scheduling issue.

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You are a retail store manager, and a staff member accidentally overstocks a product, leading to cluttered aisles and customer complaints.
How appropriate is the following response in this situation? Leave the cluttered aisles, assuming customers will navigate them.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'D'. Can you explain this answer?

Elite Coaching Classes answered

Leaving the clutter is very inappropriate, as it compromises customer safety and experience.

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You are a youth swimming coach, and a parent complains that their child is not getting enough pool time compared to others.
How appropriate is the following response in this situation? Dismiss the parent’s complaint, stating that coaching decisions are final.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'D'. Can you explain this answer?

Elite Coaching Classes answered

Dismissing the complaint is very inappropriate, as it alienates the parent and fails to address potential fairness issues.

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You are a volleyball coach, and you discover a player on your team is ineligible due to an age restriction violation, noticed before a match.
How appropriate is the following response in this situation? Allow the player to compete, hoping the violation goes unnoticed.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'D'. Can you explain this answer?

Elite Coaching Classes answered

Allowing the player to compete is very inappropriate, as it violates rules and risks team disqualification.

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You are a youth soccer coach, and a player disrupts practice by ignoring instructions and distracting teammates.
How appropriate is the following response in this situation? Ignore the behavior, assuming the player will stop on their own.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'C'. Can you explain this answer?

Elite Coaching Classes answered

Ignoring the behavior is inappropriate, but not awful, as it may resolve naturally but risks ongoing disruption to practice.

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Robert is a 4^th year medical student on his paediatric rotation. Today, he is shadowing Dr Patel, a consultant immunologist. One of Dr Patel’s patients is a six-month-old baby who has recently been diagnosed with a very rare condition called FOXN1 Deficiency. It is a condition which weakens the immune system and there have only been nine reported cases ever. Robert wants to share the case with other medical students but does not want to breach confidentiality.
How appropriate are each of the following responses by Robert in this situation?
Q. Send a whatsapp message explaining the case to a group chat of medical students removing the patient’s name, age and address.
a)
A very appropriate thing to say
b)
Appropriate, but not ideal
c)
Inappropriate, but not awful
d)
A very inappropriate thing to say
Correct answer is option 'D'. Can you explain this answer?

Elite Coaching Classes answered

As this is a very rare condition, just removing the patient’s name, age and address is unlikely to sufficiently anonymise the patient’s information. This is outlined in the GMC’s guidelines which states: “The Information Commissioner’s Office anonymisation code of practice (ICO code) considers data to be anonymised if it does not itself identify any individual, and if it is unlikely to allow any individual to be identified through its combination with other data. Simply removing the patient’s name, age, address or other personal identifiers is unlikely to be enough to anonymise information to this standard.” Therefore, this action would breach patient confidentiality and so would be very inappropriate.

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A group of five second-year medical students are undertaking a group project which forms part of their grade. One of the group members Alex has turned up 20 minutes late to their third team meeting. He has been late to every single meeting. Sarah, the team leader is becoming slightly frustrated as Alex’s lack of punctuality is disrupting the group’s progress.
How appropriate are each of the following responses by Sarah in this situation?
Q. Wait and see if Alex turns up on time for the next meeting
a)
A very appropriate thing to say
b)
Appropriate, but not ideal
c)
Inappropriate, but not awful
d)
A very inappropriate thing to say
Correct answer is option 'C'. Can you explain this answer?

Elite Coaching Classes answered

This action does not address the issue of Alex’s punctuality. This violates GMC guidance which states “It can be difficult to raise concerns about fellow students, who may be people you work with on projects or placements or your friends. But as a student choosing to join a regulated profession, it is your duty to put patients first and this includes patients you see on placements and those treated by your fellow students in the future.” However, you are not unnecessarily escalating the situation or doing nothing, so this action is not very inappropriate. Although, since it does not address the issue, this action is inappropriate but not awful.

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You are a retail store manager, and a staff member accidentally overstocks a product, leading to cluttered aisles and customer complaints.
How appropriate is the following response in this situation? Publicly reprimand the staff member responsible for the overstocking.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'C'. Can you explain this answer?

Elite Coaching Classes answered

Publicly reprimanding is inappropriate, but not awful, as it addresses the error but risks demotivating the staff member.

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You are a retail store manager, and two employees argue over a scheduling mix-up that leaves the store understaffed during a busy period.
How appropriate is the following response in this situation? Ignore the argument, assuming the employees will resolve it themselves.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'C'. Can you explain this answer?

Elite Coaching Classes answered

Ignoring the argument is inappropriate, but not awful, as it may resolve naturally but risks ongoing understaffing and tension.

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You are a retail store manager, and a staff member accidentally overstocks a product, leading to cluttered aisles and customer complaints.
How appropriate is the following response in this situation? Reorganize the stock, move excess items to storage, and review inventory procedures with staff.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'A'. Can you explain this answer?

Elite Coaching Classes answered

Reorganizing stock and reviewing procedures is very appropriate, as it addresses the clutter and prevents future mishaps.

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You are a retail store manager, and a promotional flyer advertises a discount that was not approved, leading to customer confusion at checkout.
How appropriate is the following response in this situation? Honor the discount for affected customers and correct the promotional materials immediately.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'A'. Can you explain this answer?

Elite Coaching Classes answered

Honoring the discount and correcting materials is very appropriate, as it maintains customer trust and prevents further confusion.

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You are a tennis coach, and a scheduling error for a tournament results in your team arriving late, risking disqualification.
How appropriate is the following response in this situation? Accept the disqualification without contacting the organizer.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'C'. Can you explain this answer?

Elite Coaching Classes answered

Accepting disqualification is inappropriate, but not awful, as it avoids conflict but misses an opportunity to resolve the error.

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You are a basketball coach, and there are not enough balls for all players to participate fully in a training session.
How appropriate is the following response in this situation? Ask players to bring their own balls to the session.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'C'. Can you explain this answer?

Elite Coaching Classes answered

Asking players to bring balls is inappropriate, but not awful, as it may solve the shortage but places an unfair burden on players.

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You are a volleyball coach, and you discover a player on your team is ineligible due to an age restriction violation, noticed before a match.
How appropriate is the following response in this situation? Remove the player from the match and inform the tournament organizer of the oversight.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'A'. Can you explain this answer?

Elite Coaching Classes answered

Removing the player and informing the organizer is very appropriate, as it upholds fairness and tournament rules.

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You are a tennis coach, and a scheduling error for a tournament results in your team arriving late, risking disqualification.
How appropriate is the following response in this situation? Blame the team for the late arrival in front of the tournament officials.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'D'. Can you explain this answer?

Elite Coaching Classes answered

Blaming the team publicly is very inappropriate, as it undermines morale and doesn’t address the scheduling error.

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A group of five second-year medical students are undertaking a group project which forms part of their grade. One of the group members Alex has turned up 20 minutes late to their third team meeting. He has been late to every single meeting. Sarah, the team leader is becoming slightly frustrated as Alex’s lack of punctuality is disrupting the group’s progress.
How appropriate are each of the following responses by Sarah in this situation?
Q. Report Alex to their tutor
a)
A very appropriate thing to say
b)
Appropriate, but not ideal
c)
Inappropriate, but not awful
d)
A very inappropriate thing to say
Correct answer is option 'D'. Can you explain this answer?

Elite Coaching Classes answered

By reporting Alex to their tutor before trying to address the issue, Sarah is unnecessarily escalating the situation. Remember, you should always try and address the issue before escalating it further. Therefore, this action would be very inappropriate.

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Robert is a 4^th year medical student on his paediatric rotation. Today, he is shadowing Dr Patel, a consultant immunologist. One of Dr Patel’s patients is a six-month-old baby who has recently been diagnosed with a very rare condition called FOXN1 Deficiency. It is a condition which weakens the immune system and there have only been nine reported cases ever. Robert wants to share the case with other medical students but does not want to breach confidentiality.
How appropriate are each of the following responses by Robert in this situation?
Q. Tweet about the case removing the patient’s name, age and address.
a)
A very appropriate thing to say
b)
Appropriate, but not ideal
c)
Inappropriate, but not awful
d)
A very inappropriate thing to say
Correct answer is option 'D'. Can you explain this answer?

Elite Coaching Classes answered

This question is very similar to part A, the platform the case is posted on is irrelevant. As this is a very rare condition, just removing the patient’s name, age and address is unlikely to sufficiently anonymise the patient’s information. This is outlined in the GMC’s guidelines which states: “The Information Commissioner’s Office anonymisation code of practice (ICO code) considers data to be anonymised if it does not itself identify any individual, and if it is unlikely to allow any individual to be identified through its combination with other data. Simply removing the patient’s name, age, address or other personal identifiers is unlikely to be enough to anonymise information to this standard.” Therefore, this action would breach patient confidentiality and so would be very inappropriate.

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Max is a CT1 (core training year 1) working in an intensive care unit. One of Max’s jobs is to prescribe pain relief to an elderly woman who is in severe pain. Max decides to prescribe morphine to help relieve her pain. However, after Max gives her the drug, she has a reaction, and he realises he has given the wrong dose of the drug. Max is able to stabilise the patient and she will not suffer any long-term consequences are a result. Whilst she is unable to communicate, her son is waiting to speak to her doctor.
How appropriate are each of the following responses by Max in this situation?
Q. Ask the FY2 to apologise to the son about the error
a)
A very appropriate thing to say
b)
Appropriate, but not ideal
c)
Inappropriate, but not awful
d)
A very inappropriate thing to say
Correct answer is option 'D'. Can you explain this answer?

Elite Coaching Classes answered

The duty of candour is outlined in Good Medical Practice which states “You must be open and honest with patients if things go wrong. If a patient under your care has suffered harm or distress, you should: a) put matters right (if that is possible) b) offer an apology c) explain fully and promptly what has happened and the likely short-term and long-term effects” . The key term is “you”, as Max has made the mistake, he should make every effort to be the doctor explaining this mistake. Furthermore, it is usually inappropriate to delegate these difficult conversations to more junior colleagues without direct supervision. Therefore, this action is very inappropriate.

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Robert is a 4^th year medical student on his paediatric rotation. Today, he is shadowing Dr Patel, a consultant immunologist. One of Dr Patel’s patients is a six-month-old baby who has recently been diagnosed with a very rare condition called FOXN1 Deficiency. It is a condition which weakens the immune system and there have only been nine reported cases ever. Robert wants to share the case with other medical students but does not want to breach confidentiality.
How appropriate are each of the following responses by Robert in this situation?
Q. Do not discuss the case with any other medical students
a)
A very appropriate thing to say
b)
Appropriate, but not ideal
c)
Inappropriate, but not awful
d)
A very inappropriate thing to say
Correct answer is option 'B'. Can you explain this answer?

Elite Coaching Classes answered

This action would protect the patient’s right to confidentiality which is outlined in Good Medical Practice which states “You must treat information about patients as confidential. This includes after a patient has died.” However, this action would also jeopardise a valuable learning opportunity for other students which is a very important part of medical education as individual cases allow others to learn important lessons. Therefore, as this action maintains confidentiality but denies fellow medical students an important learning opportunity, so this action is appropriate but not ideal.

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You are a retail store manager, and a promotional flyer advertises a discount that was not approved, leading to customer confusion at checkout.
How appropriate is the following response in this situation? Ignore the error, assuming customers will accept the correct pricing.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'C'. Can you explain this answer?

Elite Coaching Classes answered

Ignoring the error is inappropriate, but not awful, as it may minimize conflict but risks customer frustration and distrust.

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You are a volleyball coach, and you discover a player on your team is ineligible due to an age restriction violation, noticed before a match.
How appropriate is the following response in this situation? Ask the player to explain their ineligibility to the tournament organizer.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'C'. Can you explain this answer?

Elite Coaching Classes answered

Asking the player to explain is inappropriate, but not awful, as it addresses the issue but unfairly burdens the player.

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You are a youth soccer coach, and a player disrupts practice by ignoring instructions and distracting teammates.
How appropriate is the following response in this situation? Publicly reprimand the player in front of the team to set an example.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'D'. Can you explain this answer?

Elite Coaching Classes answered

Publicly reprimanding the player is very inappropriate, as it risks embarrassing them and damaging team cohesion.

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You are a retail store manager, and a customer complains loudly about receiving a defective product, attracting attention from other shoppers.
How appropriate is the following response in this situation? Publicly argue with the customer to defend the store’s product quality.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'D'. Can you explain this answer?

Elite Coaching Classes answered

Arguing publicly is very inappropriate, as it escalates the conflict and alienates other customers, reflecting poor customer service.

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You are a retail store manager, and you catch a young customer attempting to shoplift a small item from the store.
How appropriate is the following response in this situation? Call the police immediately without speaking to the customer.
a)
A very appropriate thing to do.
b)
Appropriate, but not ideal.
c)
Inappropriate, but not awful.
d)
A very inappropriate thing to do.
Correct answer is option 'B'. Can you explain this answer?

Elite Coaching Classes answered

Calling the police immediately is appropriate but not ideal, as it enforces consequences but may escalate the situation prematurely for a minor incident.

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