The agencies which look into the complaints of the consumers are popularly called :
Consumer courts are special courts for consumers who buy or avail services. Consumer courts works under/as per Consumer Protection Act 1986 (CPA 1986). Any customer who falls under definition of consumer under CPA 1986 can lodge his/her complaint in forums.
An Act which ensures citizens of India to know about the functioning of the government departments :
The basic objective of the Right to Information Act is to empower the citizens, promote transparency and accountability in the working of the Public Authorities, contain corruption, and make our democracy work for the people in real sense.
The organisation which helps guide the consumers on how to file cases in the consumer courts are popularly called :
Consumer Forums are special courts for consumers who buy or avail services. Consumer forums works under/as per Consumer Protection Act 1986 (CPA 1986). Any customer who falls under definition of consumer under CPA 1986 can lodge his/her complaint in forums.
The organisation which lays down standards of products at the international level is called :
ISO (International Organisation for Standardisation) is the organisation that sets standards of products at the international level.
Choose the factors which gave birth to the consumer movement in India :
(ii) black marketing
(iii) food shortage
(iv) adulteration of food
There were many factors that gave birth to the consumer movement in India. It started as a social force with the need to protect the consumers against unfair and unethical trade practices being followed by many retailers and manufacturers. These included creating artificial shortages, hoarding cereals and other agricultural products, black marketing of goods and adulteration of cooking oils and food items. Till 1986, consumer organizations were highlighting issues by writing articles in newspapers and magazines about these bad practices of merchants.
The process in which the quality of a food substance is lowered through the addition of another substance is called :
Adulteration is a scientific term which means to decrease the quality of a substance by adding another one in it. Adulteration is a legal term meaning that a food product fails to meet the legal standards.
The Act which was enacted to protect the consumers :
Name the court to which a consumer can approach, having a claim of Rs. 40 lakhs
Factors which cause the exploitation of the consumer :
Some factors are:
Lack of awareness of consumer rights among buyers.
Improper and inadequate monitoring of rules and regulations.
Individual prchase quantity is quite small.
Consumers are scattered over large areas.
Lack of awareness among consumers.
Greed of businessperson.
When was ISO certification established ?
Name the right under which a consumer can claim compensation for the damage caused by any product.
Which logo or mark you will have to look for on a biscuit packet ?
AGMARK is a certification mark employed on agricultural products in India, assuring that they conform to a set of standards approved by the Directorate of Marketing and Inspection, an agency of the Government of India.
Which certification is maintained for standardisation of jewellery ?
Name the Act under which consumer courts have been established :
To protect themselves what do consumers need ?
Which mark should you look for while buying honey ?
AGMARK stands for Agriculture Mark. AGMARK sign is issued and certified by govt. of India directorate of marketing and inspection. It is used to certify the authentic standards for agricultural products.
The logo of ISI, Agmark and Hallmark on a product certified its :
National Consumers Day fall on :
Consumers International was created by
Consumer Protection Act (COPRA) was enacted by Indian Government in :
In order to protect the consumers from exploitation and to save them from adulterated and substandard goods and deficient services the Consumer Protection Act came into force on 15th April, 1986 and it applies to the whole of India except the State of Jammu and Kashmir.