Privacy Policy:

Welcome to EduRev Inc. ("EduRev," "we," "our," or "us"). Your privacy is of utmost importance to us, and we are deeply committed to safeguarding your personal data. This Privacy Policy serves as a transparent guide to our information collection, usage, and disclosure practices as you interact with our website, mobile applications, or other services (collectively, the "Services").

 

EduRev prioritizes both your right to privacy and our responsibility to manage your information securely. By using our Services, you entrust us with your personal data, and we strive to handle it with the highest standards of integrity and care.

 

This Privacy Policy is designed to help you understand:

 

1. The Types of Information We Collect: What personal and non-personal data we gather.
2. How We Use Your Data: The purposes behind our data collection and processing activities.
3. Data Security and Protection: Our practices to safeguard your information.
4. Your Privacy Rights: How you can access, update, and manage your personal data.
5. Transparency and Accountability: Our efforts to ensure compliance with global privacy regulations and maintain transparency in all practices.

 

We operate with a strong commitment to fight spam and prevent unauthorized data usage, implementing strict security measures to protect your information.

 

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. We encourage you to review it carefully to understand your rights and how we ensure the privacy and security of your data.

Note:

EduRev Inc. reserves the right to modify or update this Privacy Policy at any time without prior notice. To stay informed about how we handle your personal data, we encourage you to review this policy periodically. Any changes will be effective immediately upon posting, and your continued use of our Services constitutes your acceptance of those changes.

 

By accessing or using our website, you:

 

1. Acknowledge Agreement: Confirm that you agree to the terms and conditions outlined in this Privacy Policy.
2. Consent to Practices: Expressly consent to our collection, use, and disclosure of your personal information in accordance with the updated Privacy Policy.
3. Understand Integration: Recognize that this Privacy Policy is incorporated into and governed by our Terms of Use.

 

If you do not agree to the terms of this Privacy Policy or any updates, we recommend refraining from using or accessing our Services. Your privacy and trust are paramount to us, and we are committed to maintaining transparency in all updates to our policies.

Collection and Use of Personal Information

EduRev Inc. ("EduRev") may collect various types of Personal Information in order to offer and improve our services. This may include, but is not limited to:

 

• Contact Details: Email addresses, phone numbers, mobile numbers
• Demographic Information: Names, date of birth, home addresses
• Educational and Professional Information: Qualifications, academic background
• User-Generated Content: Data shared on social media platforms, responses to surveys, contests, quizzes, and other promotional activities conducted by EduRev.

Usage of Personal Information

The Personal Information you submit to EduRev will be used solely to provide the requested information, products, or services. We will not disclose your Personal Information to third parties, except as outlined below.

 

However, EduRev may use your contact details (such as your email and phone number) to send you periodic updates, product features, offers, or promotions that we believe are relevant to you. You may opt out of these communications at any time by clicking the "Unsubscribe" link included in such emails.

Sharing of Personal Information

EduRev may share your Personal Information with the following entities, all of whom are bound by strict confidentiality obligations:

 

• EduRev Associates: Our employees, affiliates, franchisees, subcontractors, or partners involved in the operation of EduRev's business.
• Third-Party Service Providers: This includes email service providers or marketing consultants that help us manage communications or improve our services.

 

These third parties are restricted from using your data for purposes other than those specified and are required to protect your information with the same level of care that we provide.

Exceptions to Confidentiality

There are circumstances under which EduRev and its associates may disclose your Personal Information without your consent:

 

1. Legal Compliance: To comply with applicable laws, regulations, or governmental requests.
2. Fraud Prevention: To detect and prevent identity theft, fraud, and other illegal activities.
3. Operational Necessity: When disclosure is necessary for the operation of EduRev or its business units or when providing co-branded services with EduRev associates.
4. Business Transactions: In the event of a merger, acquisition, reorganization, or restructuring, EduRev may share or sell your Personal Information with the acquiring entity. The new entity will be required to follow this Privacy Policy or an equivalent one regarding your information.
5. Protection of Rights: To protect the property, rights, or safety of EduRev, its users, employees, affiliates, and other stakeholders.

Control Over Your Information

EduRev respects your rights regarding your Personal Information. You have the option to request access, correction, or deletion of your data. Please contact us at support@edurev.in if you would like to exercise any of these rights.

Use of Cookies

A cookie is a text-based string of information that a website sends to the cookie file in your browser's hard disk, allowing the site to remember your identity. Typically, a cookie contains the domain name it comes from, its 'lifetime', and a value, which is usually a randomly generated unique number. When you visit our website, we send you a cookie. Cookies can be used in the following ways:

 

1. To help us recognize you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements, including for the purpose of matching your preferred interests or to avoid showing you the same adverts repeatedly.
2. To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.

 

Two types of cookies may be used within this website: ‘session cookies,’ which are temporary cookies that remain in the cookie file of your browser until you leave the site, and ‘persistent cookies,’ which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Disabling/Enabling Cookies

You have the flexibility to accept or decline cookies by adjusting the settings in your browser. However, please note that disabling cookies may affect the functionality and interactive features of our website, limiting your user experience.

 

If you use multiple devices or access our site from various locations, you’ll need to configure the cookie settings individually on each device or browser to align with your preferences. Most modern browsers offer intuitive ways to manage cookies and privacy settings. Some even incorporate advanced features like the Privacy Preferences Platform (P3P), enabling users to analyze website privacy policies and control their privacy preferences more effectively.

 

Steps to Manage or Delete Cookies:

 

If you wish to delete cookies that have been installed in your browser, here are the general steps for managing cookies on Microsoft Windows Explorer:

 

1. Open Windows Explorer.
2. Click on the Search button in the toolbar.
3. Type "cookie" into the search box for Folders and Files.
4. Select My Computer in the "Look In" box.
5. Click Search Now.
6. Double-click the folders found during the search.
7. Select any cookie file(s) you want to remove.
8. Press the Delete button on your keyboard.

 

By understanding and managing cookies, you can maintain control over your privacy while still enjoying the interactive features of our website.

Disclaimer

All online networks involved in content sharing or the ones providing user usable login account have various disclaimers. We, like everyone else, are sharing ours with you. EduRev is an online open-content collaborative network for sharing information; that is, a voluntary association of individuals and groups working to develop a common resource of human knowledge for everyone to use. The structure of the EduRev Network allows anyone with an Internet connection to alter its content. We try the best we can to try and provide valuable, up-to-date, relevant, accurate and useful content from our own side. We also do our best to try to encourage our users to upload content that is  valuable, up-to-date, relevant, accurate and useful. That being said, please be advised that nothing found here has necessarily been reviewed by people with the expertise required to provide you with complete, accurate or reliable information.

 

That is not to say that you will not find valuable, up-to-date, relevant, accurate and useful information in EduRev; most of the times you will. We will try the best we can on our part to make that happen. However, EduRev cannot guarantee the validity of the information found here. The content of any given article may recently have been changed, vandalized or altered by someone whose opinion does not correspond with the state of knowledge in the relevant fields. Also, new content might have been uploaded by individuals which may not be correct,  valuable, up-to-date, relevant, accurate and useful for our users. If contacted by our users about the presence of such content on our website, we will try to  remove or edit all such content as soon as we can. That being said, we do not guarantee that such content will not be online when you view the EduRev Network. When you log in, it may be in the process of being modified or taken down. That being said, we would again like to remind you, that all websites and networks like EduRev, or similar to EduRev have disclaimers too.

 

None of the contributors, sponsors, administrators or anyone else connected with EduRev in any way whatsoever can be responsible for the appearance of any inaccurate or libelous information or for your use of the information contained in or linked from these web pages. Neither we nor the authors warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, product, simulation or any other process described, in the web based and video based lectures.

It is the responsibility of the user to evaluate the accuracy, completeness and usefulness of any services or products. In no event shall EduRev be liable for any cost or direct, indirect, incidental or consequential damages arising out of or in connection with the use of, or inability to use our network.

 

Texts, videos, presentations, pdfs, or any other form of content found in some material on EduRev may found to be copied from a copyrighted source. EduRev does not take any liability for such issues. Some texts in some material may found to be copied from a copyrighted source. EduRev.in donot take any liability for such issues. These notes are specially formatted to help students in their studies to help them before, during and after their exams and excel in curricular, extra-curricular as well as co-curricular activities. We do not sell or promote any content. The content on EduRev is uploaded or linked by our users, over whom EduRev exercises no control. EduRev cannot and does not screen the Submissions before or after allowing them to be made available to third parties. Submissions may contain material or links to files that some people find objectionable, inappropriate, or offensive. We cannot guarantee that any Submissions made available via the Site will be free of objectionable content. We therefore assume no responsibility for any Submissions on, or otherwise linked to, the Site.

 

We do respond to requests made for the removal of content that might be offensive to students or may infringe the copyrights of any third party. Please notify us in such cases and be a bit patient for us to respond back to you regarding the same.

 

To The fullest extent permitted by law, EduRev disclaims any responsibility for the deletion, faliure of storage, misdelivery or ultimate delivery of any of the uploaded content.

The services provided by EduRev, and all submissions and other materials, information, products and services included or made available along or in connection with EduRev’s services are being provided “AS IS” with no warranties whatsoever. EduRev expressly disclaims to the fullest extent permitted by law all express, implied and statutory warranties, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights. EduRev disclaims any warranties regarding the accuracy, security, reliability, timeliness, and performance of the EduRev services. EduRev disclaims any warranties for any information or advice obtained through any submission or any EduRev service.

You understand and agree that you download or otherwise obtain material or data through the use of the EduRev services, including but not limited to any submission(s) at your own discretion and risk and that you will be solely responsible for any damages to your computer system or loss of data that results from the download of such material or data, including submissions.

Please make sure that you understand that the information provided here is being provided freely, and that no kind of agreement or contract is created between you and the owners or users of this site, the owners of the servers upon which it is housed, the individual EduRev contributors and submitters, any project administrators, sysops or anyone else who is in any way connected with this project or sister projects subject to your claims against them directly.

Any of the trademarks, service marks, collective marks, design rights or similar rights that are mentioned, used or cited in the articles of the EduRevare the property of their respective owners.

 

Publication of information found in EduRev may be in violation of the laws of the country or jurisdiction from where you are viewing this information. The EduRev database is stored on servers in Singapore/Sweden and is maintained in reference to the protections afforded under local and federal law. Laws in your country or jurisdiction may not protect or allow the same kinds of speech or distribution. EduRev does not encourage the violation of any laws, and cannot be responsible for any violations of such laws, should you link to this domain or use, reproduce or republish the information contained herein.

 

If you need specific advice (for example, medical, legal, financial or risk management) please seek a professional who is licensed or knowledgeable in that area.

EduRev and all its officers, directors, employees, affiliates and agents assume no liability or responsibility for, and in no event shall EduRev, its officers, directors, employees, affiliates or agents, be liable for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from, any personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site, any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, any interruption or cessation of transmission to or from the site, any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site, or sites linked to by this site, by any third party, and/or any errors or omissions in any submission(s) or other content made available by EduRev, or for any loss or damage of any kind incurred as a result of the use of any submission(s) or other content posted, emailed, transmitted, or otherwise made available via the site, whether based on warranty, contract, tort, or any other legal theory, and whether or not the company is advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. EduRev does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the site or any hyperlinked website or featured in any advertising, and EduRev will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.

You specifically acknowledge that EduRev shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.

Representing yourself:

By using this website, you affirm that:

 

1. You are not a minor and fully understand the terms and conditions of using EduRev.
2. You acknowledge that any legal offenses arising from your use of the platform are your responsibility.
3. You confirm that your parents or guardians are aware of your EduRev account and the activities you engage in on the platform.

At the time of Registration:

When registering on EduRev, you are required to provide accurate personal information. This is necessary to establish a relationship with the Company and facilitates future interactions. Your registered details will be used to send you important updates and communications from EduRev.

 

Please note that all information provided will be securely stored by Team EduRev. It may also be shared with third parties for marketing purposes or utilized to support the growth and development of the Company.

Information Communication:

EduRev strictly prohibits the use of its platform for promoting any company, institution, or product. Users are also forbidden from uploading or disseminating objectionable content, such as explicit material (including pornography), or circulating harmful elements like viruses or spam through the platform.

 

Any violation of these terms will result in the user being held accountable under the law. Furthermore, the EduRev team reserves the right to take appropriate legal action against such users to safeguard the platform and its community.

Your Account

To use EduRev's services, you need an EduRev account. If your school is registered with EduRev, the school administration will provide your account. For schools not registered, individuals can create their own accounts. However, there may be differences in features and privileges between Registered and Unregistered Accounts, and these differences are not open to objection.

 

Your school administration retains the authority to monitor your activity and may disable your account if deemed necessary.

 

You are responsible for securing your account from unauthorized access, including hacking incidents. To protect your account, keep your password confidential. If you suspect unauthorized access, promptly change your password and report the issue to us at support@edurev.in.

Using Our Services

You are encouraged to explore and utilize all the features EduRev offers, but it is imperative that you use our services responsibly. Misusing or attempting to bypass established procedures is strictly prohibited.

 

EduRev reserves the right to review your account activity at any time and may deactivate your account without prior notice if misuse is detected.

 

While EduRev strives to offer valuable content, it operates as a student-centric platform. Much of the content is uploaded by students and approved by their faculty. Ownership of uploaded or shared content remains with the respective individuals. EduRev facilitates sharing and collaboration but does not claim rights to user-generated content.

Your Content in Our Services

EduRev allows you to upload and share content across its platform. By uploading content, you acknowledge that it will be visible to all EduRev users nationwide and may be used by them for their personal benefit.

 

By submitting content, you grant EduRev the worldwide right to use, modify, store, reproduce, and distribute it in any form, now or in the future. EduRev may also publish your content elsewhere, with the discretion and consent of the EduRev team.

Student Guidelines:

Features and Usage Guidelines

 

1. Study Material
   • Content Creation:
     • EduRev does not create study material; it is uploaded by students and teachers nationwide.
     • Content is dynamic and evolves based on user evaluations.
     
     
   • Responsibility:
     • Only users with registered school accounts can upload material.
     • Users are responsible for the content they upload; offensive material (pornography, vulgar content, etc.) is strictly prohibited and subject to legal action.
     
     
   • Content Limitations:
     • EduRev provides a platform for uploading material but does not verify the completeness or accuracy. Always cross-check with textbooks.
     
     
   • Usage and Safety:
     • Files (text, video, PPT) can be downloaded without permission.
     • EduRev is not liable for errors, viruses, or malware encountered during downloads.
     
     
   • Uploading and Referrals:
     • Uploads require approval before being displayed.
     • Users can inform friends/classmates about uploaded material and discuss problems under specific categories.
     • References to users or problems will be visible on the respective profiles.
   
   
2. Quizzes
   • Quizzes aim to enhance knowledge and are unrelated to school subjects or external quizzes.
   • They should not be considered definitive study material.
   
   
3. EduRev Blog
   • Content Responsibility:
     • The EduRev team and editors manage the blog content, sourced from student submissions and external resources.
     • Facts may contain errors and are not guaranteed to be accurate.
     
     
   • Submissions:
     • Students can submit content to support@edurev.in, but publication is subject to approval by the EduRev Editing Team.
     • Decisions on publication are final, and no objections can be raised.
     
     
   • Usage:
     • Any uploaded content may be used or published by EduRev without additional permission.
   
   
4. Mailing
   • Mailing services should only be used for educational purposes.
   • Sending spam or viruses is prohibited and subject to legal action.
   • EduRev is not responsible for any harm caused by spam or malicious content received via mail.
   
   

General Guidelines:

1. Prohibited Usage:
   • EduRev's features must not be used to promote any company, institution, or product.
   
   
2. Content Restrictions:
   • Users are strictly prohibited from uploading or updating objectionable content, including but not limited to pornography.
   • The circulation of viruses or spam through EduRev is not allowed.
   
   
3. Consequences of Violations:
   • Any violation of these guidelines will subject the user to legal action.
   • The EduRev team reserves the right to pursue legal proceedings against users who breach these conditions.

Restriction Regarding material on the website:

1. Student-Centric Platform:
   • EduRev is a platform designed for students, where all the material available is contributed by them.
   
   
2. Content Responsibility:
   • EduRev is not responsible for the content on the website, as it is regularly updated by users.
   
   
3. No Complaints:
   • Users cannot file complaints regarding the content uploaded on the website.

Data & Information Usage Policy

EduRev reserves the right to use the information collected through your usage of the platform, as well as from your social accounts (such as Facebook, Google, and others). This data may be used to enhance your user experience, including customizing content and features, and for connecting with or inviting your friends to join EduRev.

Modifying and Terminating our Services:

At EduRev, we are continuously working to improve our website and enhance your experience. As part of this, we may add new features, remove existing ones, or make changes to our services without prior notice. We also reserve the right to close the website at any time.

 

In some cases, you may experience temporary issues accessing your account due to technical difficulties. If you encounter any problems while using the website, please feel free to reach out to us. You can send a detailed description of the issue to our support team at support@edurev.in.

Our Warranties and Disclaimer

EduRev offers its services through registered schools or individual registration, aiming to create a fun and engaging learning environment. However, we do not make any warranties or guarantees regarding the services provided. All services are provided to you "as is," without any commitments or assurances.

 

There are no specific guarantees regarding the functionality or specifications of any feature. It is possible that some features may not meet all of your needs or expectations.

Our Liability

The EduRev team is committed to ensuring the safety and security of the information you share through your account. However, we cannot guarantee that it will always remain secure. Future threats may arise, and we cannot be held liable for any harmful actions or security breaches that may occur in the future.

 

You agree not to hold any member of the EduRev team responsible for any direct or indirect actions related to the use of the platform.

Study Group Rules

1. Purpose: Study groups are meant for educational discussions only. Please keep the conversations focused on learning and related topics.
2. Asking Questions: You can ask a maximum of 10 questions per day. If you have more doubts, feel free to ask them the next day.
3. Answering Questions: You are allowed to answer a maximum of 20 questions per day. If you want to add something to your answer, please edit it instead of posting a new one.
4. Upvoting: If you find an answer helpful, feel free to upvote it to show appreciation.
5. Maintaining Clean Discussions: If you come across questions or answers that are non-educational or offensive, report them immediately.
6. Consequences for Violations: If your question or answer is reported more than 5 times, it will be deleted, and you will be blocked for 1 full day from the study group.

 

Let's work together to keep the study group helpful, respectful, and focused on learning!

Refund and Cancellation Policy

1. Refund Window: All courses purchased on EduRev can be refunded within 24 hours of placing the order.To request a refund, send an email to support@edurev.in with your email ID, phone number, and details of the course purchased.
2. Refund Process
   • Credit/Debit Card Payments: Refunds will be credited back to the card within 14 working days, and the refund will reflect in the next statement.
   • Net Banking Payments: Refunds will be credited back to your bank account.
   • Other Payment Methods: A refund cheque will be issued in favor of the name provided in the "billing name" at the time of purchase.
3. Limitations: Refunds cannot be claimed more than once and may be subject to extreme usage of the course content.

 

For any queries or refund requests, contact support@edurev.in.

What is counted as Excess Usage?

Excess usage is defined as accessing more than 3 Tests, Notes, or Videos after subscribing to EduRev Infinity. If this limit is exceeded, the user may not be eligible for a refund. In such cases, at most 50% of the purchase amount will be refunded, and access to the content will be revoked.

Mobile Purchases via iOS:

Purchases made through the iOS mobile app cannot be refunded. On the iOS app, payments are processed by Apple, and as a result, EduRev does not have the ability to process refunds for these purchases. If you wish to request a refund, please contact Apple Support directly.

Abuse of Policy:

Students who repeatedly purchase and refund multiple courses over an extended period may face suspension for abusing the refund policy. EduRev reserves the right to take action in such cases to prevent misuse of the system.

Account & Data Deletion

You can request to delete your account information at any time. To initiate the account deletion process, you will need to either email us at support@edurev.in or complete the designated Google form. Once a deletion request is made, we ensure that your profile is no longer visible to other users and is disassociated from the content you posted under that account. After 30 days from the deletion request, we begin the process of removing your personal information from our systems. However, we may retain certain information as required by law or for legitimate business purposes, even after your account is deleted.

IP Addresses

Your IP address may be used to resolve issues that arise with our servers or for statistical analysis. This helps us improve the user experience by identifying and addressing any potential issues or opportunities for improvement.

Payment Security

EduRev does not collect any payment information directly on our site. All payment transactions are processed through third-party payment gateways that comply with the highest levels of network and information security standards. This ensures that your account and payment details remain secure. However, EduRev is not responsible for the privacy practices of these third-party payment gateways. In the case of any breach of applicable laws, unauthorized disclosure, or misuse of payment information by the third-party payment gateways, EduRev shall not be held liable.

 

Additionally, EduRev also offers cash on delivery (COD) as a payment method. However, we are not responsible for the privacy practices of the companies that facilitate COD transactions. In the event of any legal violations, unauthorized disclosure, or misuse of payment information by the companies handling COD transactions, EduRev shall not be liable in any way.

Third-party Links/Websites

The edurev.in website may contain links to external websites that are not operated or controlled by EduRev. EduRev is not responsible for the privacy practices, content, or the availability of these third-party websites. We encourage you to review the privacy policies and terms of use of any third-party websites you visit through links provided on our site.

Course Creation

Once you initiate the process of creating a course on EduRev.in, the following conditions apply:

 

• As the creator of the course, you are solely responsible for the content and hold independent authority over it. EduRev does not take responsibility for any content uploaded to the platform.
• EduRev retains the final authority to review courses before they are published on the website/app. We can remove any content or course that is deemed inappropriate, and we reserve the right to make decisions regarding the content that remains on the platform.
• EduRev provides complete assistance and technical support for creating an ideal course. However, the responsibility for uploading content appropriately lies with the course creator.
• While EduRev's algorithms are designed to promote quality content, EduRev does not take responsibility for promoting or marketing any course on the platform. We will, however, share analytical data with course creators to help them improve their courses based on audience needs. EduRev is also open to collaborating on course promotions.
• For paid content or courses, a Master Service Agreement must be signed by both parties. Paid courses will only be launched after final approval from EduRev, and all applicable conditions apply. For further details, feel free to contact us at support@edurev.in.

Use of YouTube Videos and API

EduRev follows all YouTube Terms and Conditions in accordance with the Terms of Service of Google/YouTube which can be checked at the following links: https://policies.google.com/privacy, https://www.youtube.com/static?template=terms

Use of Facebook

When you sign in or create account on our App and Website using your Facebook account, we will have access to certain information such as your name, profile picture, gender and email address (if there is one associated with your Facebook account), in accordance with the authorisation procedures determined by Facebook.
We use this data to create your EduRev account. You can request for your personal data to be deleted by contacting us at support@edurev.in.

How to unsubscribe your contact number from getting any SMS from EduRev?

If you wish to remove your contact number from getting any updates from EduRev, you can simply send us an email to support@edurev.in with your contact number and typing unsubscribe along with it. For Example: <UNSUBSCRIBE 99999xxxxx>

Android app permissions & relevant data usage:

We require the following permissions from the users for smooth functioning of our App. The data shared by the users is stored on EduRev servers and shared only with our website https://edurev.in

• Files & Media: This is used for reading and storing your downloaded content on the app.
• Location: This is used for personalising the app according to your location.
• Photos & Media: This is used for setting up your profile and answering the questions with images in the discussion groups.