Your cell phone bill for this month is unreasonably high, even though ...
Subject: Excessive Cell Phone Bill for the Month of [Month]
Dear Sir/Madam,
I am writing to express my concern about the excessively high cell phone bill that I received for the month of [Month]. As a customer of your network service, I have always paid my bills on time and have never exceeded the fixed monthly rent. However, this month's bill has left me perplexed and disappointed.
Details of the Bill
The bill that I received for the month of [Month] amounts to [Amount]. The fixed monthly rent for my plan is [Fixed Monthly Rent] and I am unable to understand why my bill has exceeded this amount. I have gone through the bill in detail and noticed that there are several charges that are unreasonable and unexpected. These charges include:
- [List of charges, e.g. roaming charges, international calls, data overage charges, etc.]
Reasons why the Bill Should Not Have Exceeded the Fixed Monthly Rent
I would like to bring to your attention that during the month of [Month], I was out of town for the majority of the month and had turned off my phone to avoid any unnecessary charges. Moreover, I have always been careful about my usage and have never exceeded my plan's limits. Hence, I am unable to understand why there are charges that have been applied to my account, which are beyond my control.
Request for Resolution
I would like to request you to review my bill and provide me with an explanation for the charges that have been applied to my account. Furthermore, I would appreciate it if you could adjust my bill to reflect the fixed monthly rent for my plan.
I value your network service and would like to continue using it in the future. However, I am disappointed with the excessive charges that have been applied to my account this month. I hope that you will consider my request and resolve this issue as soon as possible.
Thank you for your time and consideration.
Sincerely,
[Your Name]
Your cell phone bill for this month is unreasonably high, even though ...
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