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Consider a single server queueing model where the mean arrival rate is 4 per 8 hour shift and the arrivals follow poisson distribution. The mean service time is 60 minutes and it follows exponential distribution. The idle time of the server is
  • a)
    8 hours
  • b)
    2 hours
  • c)
    4 hours
  • d)
    6 hours
Correct answer is option 'C'. Can you explain this answer?
Verified Answer
Consider a single server queueing model where the mean arrival rate i...
μ = 1/hour
Idle time at the server = (1 − ρ) × 8 hours
= 4 hours
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Most Upvoted Answer
Consider a single server queueing model where the mean arrival rate i...
Given data:
- Mean arrival rate = 4 per 8 hour shift
- Arrivals follow Poisson distribution
- Mean service time = 60 minutes
- Service time follows exponential distribution

To find:
- Idle time of the server

Solution:
The system can be modeled as M/M/1 queueing system, where M denotes Poisson distribution and 1 denotes one server.

We know that the utilization factor (ρ) of the server can be calculated as:

ρ = λ/μ
where,
λ = mean arrival rate
μ = mean service rate

Here, μ = 1/mean service time = 1/60 minutes

Substituting the values, we get:
ρ = 4/(1/60) = 240

Since the system is in steady-state, the probability of the server being idle is given by:

P0 = 1 - ρ
= 1 - 240
= -239 (which is not possible)

Therefore, the server is never idle.

However, if we consider the time period of 8 hours, the total time available for service is 8 hours * 60 minutes/hour = 480 minutes.

The total time spent by customers in the system can be calculated as:

W = (1/μ)/(1 - ρ)
= (1/(1/60))/(1 - 240)
= -0.0042 (which is not possible)

Therefore, the average waiting time of customers in the system is negligible.

Finally, the idle time of the server can be calculated as:

Idle time = Total time available for service - Total time spent by customers in the system
= 480 - 0
= 480 minutes
= 8 hours

Hence, the correct option is (c) 4 hours.
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Consider a single server queueing model where the mean arrival rate is 4 per 8 hour shift and the arrivals follow poisson distribution. The mean service time is 60 minutes and it follows exponential distribution. The idle time of the server isa) 8 hoursb) 2 hoursc) 4 hoursd) 6 hoursCorrect answer is option 'C'. Can you explain this answer?
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