With reference to the draft amendments to the Consumer Protection (E-commerce) Rules, 2020, consider the following statements:1. It proposed appointment of Chief Compliance Officer, a nodal contact person for 24x7 coordination with law enforcement agencies.2. To ensure that consumers are not adversely affected in the event where a seller fails to deliver the goods or services, provisions of Fall-back liability for every marketplace e-commerce entity have been provided.Which of the statements given above is/are correct?a)1 onlyb)2 onlyc)Both 1 and 2d)Neither 1 nor 2Correct answer is option 'C'. Can you explain this answer?

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With reference to the draft amendments to the Consumer Protection (E-commerce) Rules, 2020, consider the following statements:

1. It proposed appointment of Chief Compliance Officer, a nodal contact person for 24x7 coordination with law enforcement agencies.

2. To ensure that consumers are not adversely affected in the event where a seller fails to deliver the goods or services, provisions of Fall-back liability for every marketplace e-commerce entity have been provided.

Which of the statements given above is/are correct?

a)
1 only
b)
2 only
c)
Both 1 and 2
d)
Neither 1 nor 2

Correct answer is option 'C'. Can you explain this answer?

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With reference to the draft amendments to the Consumer Protection (E-c...

The Government of India is sharing a draft of the proposed amendments to the Consumer Protection (E-commerce) Rules, 2020.

The proposed amendments are as follows:

To ensure compliance of the Consumer Protection Act, 2019 and Rules, appointment of
- Chief Compliance Officer, a nodal contact person for 24x7 coordination with law enforcement agencies, and
- Resident Grievance Officer for redressing of the grievances of the consumers on the e-commerce platform, has been proposed.
Putting in place a framework for registration of every e-commerce entity with the Department for Promotion of Industry and Internal Trade (DPIIT) for allotment of registration number. Registration of e-commerce entities would help create a database of genuine e-commerce entities
To protect the interests of consumers, mis-selling has been prohibited i.e selling goods and services entities selling goods or services by deliberate misrepresentation of information by such entities about such goods or services.
To ensure that consumers are aware about the expiry date of the products they are buying on the e-commerce platform all sellers on marketplace e-commerce entities and all inventory e-commerce entities to provide best before or use before date to enable consumers to make an informed purchase decision.
To ensure that the domestic manufacturers and suppliers get a fair and equal treatment on the e-commerce platform it has been provided that where an e-commerce entity offers imported goods or services, it shall incorporate a filter mechanism to identify goods based on country of origin.
To ensure that consumers are not adversely affected in the event where a seller fails to deliver the goods or services, provisions of Fall-back liability for every marketplace e-commerce entity have been provided.
Hence both statements are correct.

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With reference to the draft amendments to the Consumer Protection (E-commerce) Rules, 2020, consider the following statements:1. It proposed appointment of Chief Compliance Officer, a nodal contact person for 24x7 coordination with law enforcement agencies.2. To ensure that consumers are not adversely affected in the event where a seller fails to deliver the goods or services, provisions of Fall-back liability for every marketplace e-commerce entity have been provided.Which of the statements given above is/are correct?a)1 onlyb)2 onlyc)Both 1 and 2d)Neither 1 nor 2Correct answer is option 'C'. Can you explain this answer?

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