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‘Nirbadh init iat ive’ was in the news recently, it has been recent ly launched by which of the following?
- a)Niti Aayog
- b)Ministry of HRD
- c)Employees' Provident Fund Organisation
- d)Indian Space Research Organisation
Correct answer is option 'C'. Can you explain this answer?
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Verified Answer
‘Nirbadh init iat ive’ was in the news recently, it has be...
In News- Employees' Provident Fund Organisation (EPFO) has recently launched WhatsApp based helpline-cum-grievance redressal mechanism, under its series of Nirbadh initiatives aimed at ensuring seamless and uninterrupted service delivery to subscribers during COVID-19 pandemic.
Option C is correct: This new grievance redressal mechanism using Whatsapp has gained immense popularity amongst EPFO's stakeholders. So far, EPFO has redressed more than 1,64,040 grievances and queries through WhatsApp.This has led to declining in the registration of grievances/queries on social media like Facebook /Twitter by 30% and on EPFiGMS (EPFO’s online grievance resolution portal) by 16% since the launch of WhatsApp helpline numbers.
Option C is correct: This new grievance redressal mechanism using Whatsapp has gained immense popularity amongst EPFO's stakeholders. So far, EPFO has redressed more than 1,64,040 grievances and queries through WhatsApp.This has led to declining in the registration of grievances/queries on social media like Facebook /Twitter by 30% and on EPFiGMS (EPFO’s online grievance resolution portal) by 16% since the launch of WhatsApp helpline numbers.
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‘Nirbadh init iat ive’ was in the news recently, it has be...
Nirbadh initiative launched by Employees Provident Fund Organisation (EPFO)
EPFO recently launched the 'Nirbadh initiative' to ensure uninterrupted services to its subscribers. Let's delve into the details of this initiative.
Key Features of the Nirbadh initiative:
- The initiative aims to make services more accessible and efficient for EPFO subscribers.
- It includes initiatives such as the 'Nirbadh Sewa' portal and the 'Nirbadh Kiosks' for easy access to services.
- The portal allows subscribers to register complaints and track their status online.
- The kiosks provide a physical touchpoint for subscribers to avail services and resolve grievances.
Launch by Employees Provident Fund Organisation:
- The Employees Provident Fund Organisation (EPFO) is a statutory body under the Ministry of Labour and Employment, Government of India.
- It manages the largest social security scheme in the country, covering millions of workers in the organized sector.
- The 'Nirbadh initiative' is a step towards enhancing the overall experience of EPFO subscribers and ensuring seamless service delivery.
Significance of the Nirbadh initiative:
- With the launch of this initiative, EPFO aims to improve transparency, accountability, and efficiency in its operations.
- It also demonstrates EPFO's commitment to leveraging technology for the benefit of its subscribers.
- The initiative aligns with the government's vision of promoting digital governance and enhancing citizen-centric services.
In conclusion, the 'Nirbadh initiative' launched by the Employees Provident Fund Organisation (EPFO) is a significant step towards improving service delivery and enhancing the overall experience of its subscribers.
EPFO recently launched the 'Nirbadh initiative' to ensure uninterrupted services to its subscribers. Let's delve into the details of this initiative.
Key Features of the Nirbadh initiative:
- The initiative aims to make services more accessible and efficient for EPFO subscribers.
- It includes initiatives such as the 'Nirbadh Sewa' portal and the 'Nirbadh Kiosks' for easy access to services.
- The portal allows subscribers to register complaints and track their status online.
- The kiosks provide a physical touchpoint for subscribers to avail services and resolve grievances.
Launch by Employees Provident Fund Organisation:
- The Employees Provident Fund Organisation (EPFO) is a statutory body under the Ministry of Labour and Employment, Government of India.
- It manages the largest social security scheme in the country, covering millions of workers in the organized sector.
- The 'Nirbadh initiative' is a step towards enhancing the overall experience of EPFO subscribers and ensuring seamless service delivery.
Significance of the Nirbadh initiative:
- With the launch of this initiative, EPFO aims to improve transparency, accountability, and efficiency in its operations.
- It also demonstrates EPFO's commitment to leveraging technology for the benefit of its subscribers.
- The initiative aligns with the government's vision of promoting digital governance and enhancing citizen-centric services.
In conclusion, the 'Nirbadh initiative' launched by the Employees Provident Fund Organisation (EPFO) is a significant step towards improving service delivery and enhancing the overall experience of its subscribers.
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‘Nirbadh init iat ive’ was in the news recently, it has been recent ly launched by which of the following?a)Niti Aayogb)Ministry of HRDc)Employees Provident Fund Organisationd)Indian Space Research OrganisationCorrect answer is option 'C'. Can you explain this answer?
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