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Directions: In the following questions, a statement of Assertion (A) is followed by a statement of Reason (R). Mark the correct choice as:
Q. Assertion (A): The design of the product contributes to making the product attractive to the target customers.
Reason (R): Customer support services are very effective in bringing repeat sales from the customers and developing brand loyalty for a product.
  • a)
    Both (A) and (R) are true, and (R) is the correct explanation of (A).
  • b)
    Both (A) and (R) are true, but (R) is not the correct explanation of (A).
  • c)
    (A) is true, but (R) is false.
  • d)
    (A) is false, but (R) is true.
Correct answer is option 'B'. Can you explain this answer?
Verified Answer
Directions: In the following questions, a statement of Assertion (A) ...
A good design can improve performance of a product and also give it a competitive advantage in the market.
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Directions: In the following questions, a statement of Assertion (A) ...
Assertion: The design of the product contributes to making the product attractive to the target customers.
Reason: Customer support services are very effective in bringing repeat sales from the customers and developing brand loyalty for a product.

Explanation:
The given assertion states that the design of a product plays a role in making it attractive to the target customers. The reason provided is that customer support services are effective in bringing repeat sales and developing brand loyalty for a product.

Design and Attractiveness:
- The design of a product refers to its appearance, functionality, and overall aesthetic appeal.
- A well-designed product is visually appealing and can attract the attention of potential customers.
- A product with an attractive design can create a positive first impression and generate interest in the target customers.
- It can differentiate the product from competitors and give it a competitive edge in the market.
- The design can also enhance the user experience and make the product more user-friendly, leading to customer satisfaction.

Customer Support Services:
- Customer support services refer to the assistance and support provided to customers after they have purchased a product.
- Effective customer support services can build customer trust and satisfaction.
- It can address any issues or concerns that customers may have, ensuring their needs are met.
- Satisfied customers are more likely to become repeat customers and develop brand loyalty.
- Repeat sales from satisfied customers contribute to the success of a product and brand.

Relationship between Design and Customer Support:
- The design of a product contributes to its attractiveness and can capture the initial interest of customers.
- However, customer support services play a crucial role in maintaining customer satisfaction and developing brand loyalty.
- While an attractive design may initially attract customers, it is the customer support services that ensure their long-term satisfaction.
- Effective customer support services can address any post-purchase issues, provide assistance, and build a positive customer experience.
- This, in turn, leads to repeat sales and the development of brand loyalty.

Conclusion:
Both the assertion and the reason are true, but the reason is not the correct explanation of the assertion. While the design of a product contributes to its attractiveness, customer support services are essential for maintaining customer satisfaction and developing brand loyalty. The two factors work together to ensure the success of a product in the market.
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Directions: In the following questions, a statement of Assertion (A) is followed by a statement of Reason (R). Mark the correct choice as:Q. Assertion (A): The design of the product contributes to making the product attractive to the target customers.Reason (R): Customer support services are very effective in bringing repeat sales from the customers and developing brand loyalty for a product.a)Both (A) and (R) are true, and (R) is the correct explanation of (A).b)Both (A) and (R) are true, but (R) is not the correct explanation of (A).c)(A) is true, but (R) is false.d)(A) is false, but (R) is true.Correct answer is option 'B'. Can you explain this answer?
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Directions: In the following questions, a statement of Assertion (A) is followed by a statement of Reason (R). Mark the correct choice as:Q. Assertion (A): The design of the product contributes to making the product attractive to the target customers.Reason (R): Customer support services are very effective in bringing repeat sales from the customers and developing brand loyalty for a product.a)Both (A) and (R) are true, and (R) is the correct explanation of (A).b)Both (A) and (R) are true, but (R) is not the correct explanation of (A).c)(A) is true, but (R) is false.d)(A) is false, but (R) is true.Correct answer is option 'B'. Can you explain this answer? for Commerce 2024 is part of Commerce preparation. The Question and answers have been prepared according to the Commerce exam syllabus. Information about Directions: In the following questions, a statement of Assertion (A) is followed by a statement of Reason (R). Mark the correct choice as:Q. Assertion (A): The design of the product contributes to making the product attractive to the target customers.Reason (R): Customer support services are very effective in bringing repeat sales from the customers and developing brand loyalty for a product.a)Both (A) and (R) are true, and (R) is the correct explanation of (A).b)Both (A) and (R) are true, but (R) is not the correct explanation of (A).c)(A) is true, but (R) is false.d)(A) is false, but (R) is true.Correct answer is option 'B'. Can you explain this answer? covers all topics & solutions for Commerce 2024 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for Directions: In the following questions, a statement of Assertion (A) is followed by a statement of Reason (R). Mark the correct choice as:Q. Assertion (A): The design of the product contributes to making the product attractive to the target customers.Reason (R): Customer support services are very effective in bringing repeat sales from the customers and developing brand loyalty for a product.a)Both (A) and (R) are true, and (R) is the correct explanation of (A).b)Both (A) and (R) are true, but (R) is not the correct explanation of (A).c)(A) is true, but (R) is false.d)(A) is false, but (R) is true.Correct answer is option 'B'. Can you explain this answer?.
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