State Whether the Following Statements are True or False.Q.The operati...
The operations manual is the documentation by which an organisation provides guidance for members and employees to perform their functions correctly and reasonably efficiently. It documents the approved standard procedures for performing operations safely to produce goods and provide services.
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State Whether the Following Statements are True or False.Q.The operati...
Understanding the Operations Manual in Franchising
The statement claims that the operations manual is part of the agreement that outlines the relationship between a franchisee and franchisor, suggesting that it is a formal element of the franchise agreement. However, this assertion is false.
What is the Operations Manual?
- The operations manual is a comprehensive document provided by the franchisor.
- It contains detailed guidelines, procedures, and standards that a franchisee must follow to operate the franchise successfully.
Role of the Operations Manual
- While it plays a crucial role in guiding franchisees, it is not a legal part of the franchise agreement.
- The manual functions more as a reference tool, detailing the day-to-day operations, marketing strategies, and brand standards.
Franchise Agreement vs. Operations Manual
- The franchise agreement is a legal document outlining the contractual relationship between the franchisor and franchisee.
- It includes terms related to fees, duration, rights, and obligations, establishing the formal relationship.
Conclusion
- Therefore, the correct answer to the statement is option 'B' (False).
- The operations manual does not define the nature of the relationship but rather serves as an operational guide once the relationship has been established through the franchise agreement.
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