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Directions: Binaca Corp. hired three fresh graduates Ramesh, Suresh and Mahesh from the top-most engineering colleges in the city. This was a deviation from the previous practice of hiring employees only through referrals and minimum one year of work experiences. These three individuals were placed in a team of 10 where all others had one year of work experience. Since these individuals were from the best college in the city, they got a package which was 20% higher than the rest. Now, one year has been completed and HR manager, Sneha, has to review the performance of this team in conjunction with the team leader, Minakshi.
Sneha went through the performance review for the team and realized that Ramesh, Suresh and Mahesh had not even performed at par with the other members of the team. If Sneha wishes to do justice to the other seven members of the team, she should:
I. Decrease the salary of these 3 people and bring it par with the others.
II. Increase the salary of the other 7 members of the team and bring it at par with these people.
III. Fire the 3 people who are not performing up to the required standards.
  • a)
    I & II
  • b)
    II & III
  • c)
    I & III
  • d)
    Only II
Correct answer is option 'D'. Can you explain this answer?
Most Upvoted Answer
Directions: Binaca Corp. hired three fresh graduates Ramesh, Suresh a...
In this case, only statement II is the logical and fair way out of the situation.
Statement I: Does not account for the performance of the 7 people in concern
Statement II: Acknowledges the performance of the 7 people in concern
Statement III: Does not account for the performance of the 7 people in concern
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Binaca Corp. hired three fresh graduates Ramesh, Suresh and Mahesh from the top-most engineering colleges in the city. This was a deviation from the previous practice of hiring employees only through referrals and minimum one year of work experiences. These three individuals were placed in a team of 10 where all others had one year of work experience. Since these individuals were from the best college in the city, they got a package which was 20% higher than the rest. Now, one year has been completed and HR manager, Sneha, has to review the performance of this team in conjunction with the team leader, Minakshi.On a deeper analysis and looking into the situation, Sneha and Meenakshi found that Ramesh and Suresh have generally been found to be open to suggestions and have maintained a cordial relationship with other members of the team. Mahesh, on the other hand, has generally maintained a frosty relationship with the others and clearly believes he possess superior qualification and education. When it comes to performance, Mahesh by far has been the best performer amongst the 3 of them and did contribute to some exceptional ideas in the complete team; whereas Ramesh and Suresh have performed at par with each other. Minakshi and Sneha need to figure out what needs to be done in the given case. They have the following options:I. Inform their bosses about Mahesh and let them make the call.II. Tell Mahesh to either improve his attitude or else quit.III. Ask Ramesh and Suresh to improve their performance or consider other opportunities.IV. Provide Mahesh with his annual appraisal but provide him mentoring for improving workplace behaviour.

Question: Analyse the following passage and provide an appropriate answer for the questions that follow.Formation of focal brand expectations is a well-accepted part of the pre-purchase choice process. However, whether these same expectations are the standard for post-choice performance evaluation has been questioned. There is very little theoretical justification for consumers using focal brand expectations to judge performance after purchase. Customer satisfaction/dissatisfaction is more likely to be determined by how well a consumer perceives that focal brand performance fulfils needs, wants, or desires.Importantly, there is no necessary relationship between prepurchase focal brand expectations and the performance required to meet those wants. Thus, consumers are very likely to use other kinds of performance standards in the post-purchase evaluation. Consumers are likely to rely on standards that reflect the performance a consumer believes a focal brand should provide to meet needs/wants. To distinguish these standards from the usual expectations concept, we call them "experience-based norms." These norms have two important characteristics: (1) they reflect desired performance in meeting needs/wants and (2) they are constrained by the performance consumers believe is possible as indicated by the performance of known brands. The second characteristic requires elaboration. Though consumers may imagine some abstract ideal performance that a brand should provide, they also have concrete experiences with various real brands and their performance. Because consumers are more likely to think in concrete rather than abstract terms, experience with real brands should set limits on the performance a consumer believes the focal brand should provide. Consumers may derive a norm from experience with known brands in at least two different ways. First, the norm might be the typical performance of a particular brand - e.g., a consumer's most preferred brand, a popular brand, or last-purchased brand.Importantly, this brand may not be the focal brand. For example, when evaluating the dining experience in a new restaurant, a consumer may apply a norm that is the typical performance of another, favourite restaurant. Interestingly, focal brand expectations may correspond to this norm, but only if the focal brand is also the brand from which the standard is derived, such as when a consumer dines in his or her favourite restaurant. In all other cases, the norm is necessarily different from expectations because the norm is derived from experience with a different brand. A second possibility is that the norm might be an average performance a consumer believes is typical of a group of similar brands — a product-based norm. This kind of norm may be reasonable when no one brand stands out in the consumer's mind and the consumer has experience with many brands. In general, the experience-based norms concept is significant because it suggests that past research may have attached unwarranted importance to focal brand expectations as the standard of performance influencing feelings of satisfaction.A consumer tries shampoos from three different brands to check which one suits her hair the best. She finds them all to be more or less the same in terms of their output. Which of the following can be concluded from this?

Formation of focal brand expectations is a well-accepted part of the pre-purchase choice process. However, whether these same expectations are the standard for post-choice performance evaluation has been questioned. There is very little theoretical justification for consumers using focal brand expectations to judge performance after purchase. Customer satisfaction/dissatisfaction is more likely to be determined by how well a consumer perceives that focal brand performance fulfils needs, wants, or desires.Importantly, there is no necessary relationship between prepurchase focal brand expectations and the performance required to meet those wants. Thus, consumers are very likely to use other kinds of performance standards in the post-purchase evaluation. Consumers are likely to rely on standards that reflect the performance a consumer believes a focal brand should provide to meet needs/wants. To distinguish these standards from the usual expectations concept, we call them "experience-based norms." These norms have two important characteristics: (1) they reflect desired performance in meeting needs/wants and (2) they are constrained by the performance consumers believe is possible as indicated by the performance of known brands. The second characteristic requires elaboration. Though consumers may imagine some abstract ideal performance that a brand should provide, they also have concrete experiences with various real brands and their performance. Because consumers are more likely to think in concrete rather than abstract terms, experience with real brands should set limits on the performance a consumer believes the focal brand should provide. Consumers may derive a norm from experience with known brandsin at least two different ways. First, the norm might be the typical performance of a particular brand - e.g., a consumers most preferred brand, a popular brand, or last-purchased brand.Importantly, this brand may not be the focal brand. For example, when evaluating the dining experience in a new restaurant, a consumer may apply a norm that is the typical performance of another, favourite restaurant. Interestingly, focal brand expectations may correspond to this norm, but only if the focal brand is also the brand from which the standard is derived, such as when a consumer dines in his or her favourite restaurant. In all other cases, the norm is necessarily different from expectations because the norm is derived from experience with a different brand. A second possibility is that the norm might be an average performance a consumer believes is typical of a group of similar brands — a product-based norm. This kind of norm may be reasonable when no one brand stands out in the consumers mind and the consumer has experience with many brands. In general, the experience-based norms concept is significant because it suggests that past research may have attached unwarranted importance to focal brand expectations as the standard of performance influencing feelings of satisfaction.Q. Given below are statements that attempt to capture the central idea of this passage: 1. Satisfaction pertains to performance and not to expectations. 2. In-order to perform well, a focal brand should fulfil consumer needs rather than match their expectations. 3. Brand performance standards are determined by consumer experiences of products.Which of the following statement(s) best captures the central idea.

Question: Analyse the following passage and provide an appropriate answer for the questions that follow.Formation of focal brand expectations is a well-accepted part of the pre-purchase choice process. However, whether these same expectations are the standard for post-choice performance evaluation has been questioned. There is very little theoretical justification for consumers using focal brand expectations to judge performance after purchase. Customer satisfaction/dissatisfaction is more likely to be determined by how well a consumer perceives that focal brand performance fulfils needs, wants, or desires.Importantly, there is no necessary relationship between prepurchase focal brand expectations and the performance required to meet those wants. Thus, consumers are very likely to use other kinds of performance standards in the post-purchase evaluation. Consumers are likely to rely on standards that reflect the performance a consumer believes a focal brand should provide to meet needs/wants. To distinguish these standards from the usual expectations concept, we call them "experience-based norms." These norms have two important characteristics: (1) they reflect desired performance in meeting needs/wants and (2) they are constrained by the performance consumers believe is possible as indicated by the performance of known brands. The second characteristic requires elaboration. Though consumers may imagine some abstract ideal performance that a brand should provide, they also have concrete experiences with various real brands and their performance. Because consumers are more likely to think in concrete rather than abstract terms, experience with real brands should set limits on the performance a consumer believes the focal brand should provide. Consumers may derive a norm from experience with known brands in at least two different ways. First, the norm might be the typical performance of a particular brand - e.g., a consumer's most preferred brand, a popular brand, or last-purchased brand.Importantly, this brand may not be the focal brand. For example, when evaluating the dining experience in a new restaurant, a consumer may apply a norm that is the typical performance of another, favourite restaurant. Interestingly, focal brand expectations may correspond to this norm, but only if the focal brand is also the brand from which the standard is derived, such as when a consumer dines in his or her favourite restaurant. In all other cases, the norm is necessarily different from expectations because the norm is derived from experience with a different brand. A second possibility is that the norm might be an average performance a consumer believes is typical of a group of similar brands — a product-based norm. This kind of norm may be reasonable when no one brand stands out in the consumer's mind and the consumer has experience with many brands. In general, the experience-based norms concept is significant because it suggests that past research may have attached unwarranted importance to focal brand expectations as the standard of performance influencing feelings of satisfaction.Given below are statements that attempt to capture the central idea of this passage:1. Satisfaction pertains to performance and not to expectations.2. In-order to perform well, a focal brand should fulfil consumer needs rather than match their expectations.3. Brand performance standards are determined by consumer experiences of products.Which of the following statement(s) best captures the central idea.

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Directions: Binaca Corp. hired three fresh graduates Ramesh, Suresh and Mahesh from the top-most engineering colleges in the city. This was a deviation from the previous practice of hiring employees only through referrals and minimum one year of work experiences. These three individuals were placed in a team of 10 where all others had one year of work experience. Since these individuals were from the best college in the city, they got a package which was 20% higher than the rest. Now, one year has been completed and HR manager, Sneha, has to review the performance of this team in conjunction with the team leader, Minakshi.Sneha went through the performance review for the team and realized that Ramesh, Suresh and Mahesh had not even performed at par with the other members of the team. If Sneha wishes to do justice to the other seven members of the team, she should:I. Decrease the salary of these 3 people and bring it par with the others.II. Increase the salary of the other 7 members of the team and bring it at par with these people.III. Fire the 3 people who are not performing up to the required standards.a)I & IIb)II & IIIc)I & IIId)Only IICorrect answer is option 'D'. Can you explain this answer?
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Directions: Binaca Corp. hired three fresh graduates Ramesh, Suresh and Mahesh from the top-most engineering colleges in the city. This was a deviation from the previous practice of hiring employees only through referrals and minimum one year of work experiences. These three individuals were placed in a team of 10 where all others had one year of work experience. Since these individuals were from the best college in the city, they got a package which was 20% higher than the rest. Now, one year has been completed and HR manager, Sneha, has to review the performance of this team in conjunction with the team leader, Minakshi.Sneha went through the performance review for the team and realized that Ramesh, Suresh and Mahesh had not even performed at par with the other members of the team. If Sneha wishes to do justice to the other seven members of the team, she should:I. Decrease the salary of these 3 people and bring it par with the others.II. Increase the salary of the other 7 members of the team and bring it at par with these people.III. Fire the 3 people who are not performing up to the required standards.a)I & IIb)II & IIIc)I & IIId)Only IICorrect answer is option 'D'. Can you explain this answer? for CAT 2025 is part of CAT preparation. The Question and answers have been prepared according to the CAT exam syllabus. Information about Directions: Binaca Corp. hired three fresh graduates Ramesh, Suresh and Mahesh from the top-most engineering colleges in the city. This was a deviation from the previous practice of hiring employees only through referrals and minimum one year of work experiences. These three individuals were placed in a team of 10 where all others had one year of work experience. Since these individuals were from the best college in the city, they got a package which was 20% higher than the rest. Now, one year has been completed and HR manager, Sneha, has to review the performance of this team in conjunction with the team leader, Minakshi.Sneha went through the performance review for the team and realized that Ramesh, Suresh and Mahesh had not even performed at par with the other members of the team. If Sneha wishes to do justice to the other seven members of the team, she should:I. Decrease the salary of these 3 people and bring it par with the others.II. Increase the salary of the other 7 members of the team and bring it at par with these people.III. Fire the 3 people who are not performing up to the required standards.a)I & IIb)II & IIIc)I & IIId)Only IICorrect answer is option 'D'. Can you explain this answer? covers all topics & solutions for CAT 2025 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for Directions: Binaca Corp. hired three fresh graduates Ramesh, Suresh and Mahesh from the top-most engineering colleges in the city. This was a deviation from the previous practice of hiring employees only through referrals and minimum one year of work experiences. These three individuals were placed in a team of 10 where all others had one year of work experience. Since these individuals were from the best college in the city, they got a package which was 20% higher than the rest. Now, one year has been completed and HR manager, Sneha, has to review the performance of this team in conjunction with the team leader, Minakshi.Sneha went through the performance review for the team and realized that Ramesh, Suresh and Mahesh had not even performed at par with the other members of the team. If Sneha wishes to do justice to the other seven members of the team, she should:I. Decrease the salary of these 3 people and bring it par with the others.II. Increase the salary of the other 7 members of the team and bring it at par with these people.III. Fire the 3 people who are not performing up to the required standards.a)I & IIb)II & IIIc)I & IIId)Only IICorrect answer is option 'D'. Can you explain this answer?.
Solutions for Directions: Binaca Corp. hired three fresh graduates Ramesh, Suresh and Mahesh from the top-most engineering colleges in the city. This was a deviation from the previous practice of hiring employees only through referrals and minimum one year of work experiences. These three individuals were placed in a team of 10 where all others had one year of work experience. Since these individuals were from the best college in the city, they got a package which was 20% higher than the rest. Now, one year has been completed and HR manager, Sneha, has to review the performance of this team in conjunction with the team leader, Minakshi.Sneha went through the performance review for the team and realized that Ramesh, Suresh and Mahesh had not even performed at par with the other members of the team. If Sneha wishes to do justice to the other seven members of the team, she should:I. Decrease the salary of these 3 people and bring it par with the others.II. Increase the salary of the other 7 members of the team and bring it at par with these people.III. Fire the 3 people who are not performing up to the required standards.a)I & IIb)II & IIIc)I & IIId)Only IICorrect answer is option 'D'. Can you explain this answer? in English & in Hindi are available as part of our courses for CAT. Download more important topics, notes, lectures and mock test series for CAT Exam by signing up for free.
Here you can find the meaning of Directions: Binaca Corp. hired three fresh graduates Ramesh, Suresh and Mahesh from the top-most engineering colleges in the city. This was a deviation from the previous practice of hiring employees only through referrals and minimum one year of work experiences. These three individuals were placed in a team of 10 where all others had one year of work experience. Since these individuals were from the best college in the city, they got a package which was 20% higher than the rest. Now, one year has been completed and HR manager, Sneha, has to review the performance of this team in conjunction with the team leader, Minakshi.Sneha went through the performance review for the team and realized that Ramesh, Suresh and Mahesh had not even performed at par with the other members of the team. If Sneha wishes to do justice to the other seven members of the team, she should:I. Decrease the salary of these 3 people and bring it par with the others.II. Increase the salary of the other 7 members of the team and bring it at par with these people.III. Fire the 3 people who are not performing up to the required standards.a)I & IIb)II & IIIc)I & IIId)Only IICorrect answer is option 'D'. Can you explain this answer? defined & explained in the simplest way possible. Besides giving the explanation of Directions: Binaca Corp. hired three fresh graduates Ramesh, Suresh and Mahesh from the top-most engineering colleges in the city. This was a deviation from the previous practice of hiring employees only through referrals and minimum one year of work experiences. These three individuals were placed in a team of 10 where all others had one year of work experience. Since these individuals were from the best college in the city, they got a package which was 20% higher than the rest. Now, one year has been completed and HR manager, Sneha, has to review the performance of this team in conjunction with the team leader, Minakshi.Sneha went through the performance review for the team and realized that Ramesh, Suresh and Mahesh had not even performed at par with the other members of the team. If Sneha wishes to do justice to the other seven members of the team, she should:I. Decrease the salary of these 3 people and bring it par with the others.II. Increase the salary of the other 7 members of the team and bring it at par with these people.III. Fire the 3 people who are not performing up to the required standards.a)I & IIb)II & IIIc)I & IIId)Only IICorrect answer is option 'D'. Can you explain this answer?, a detailed solution for Directions: Binaca Corp. hired three fresh graduates Ramesh, Suresh and Mahesh from the top-most engineering colleges in the city. This was a deviation from the previous practice of hiring employees only through referrals and minimum one year of work experiences. These three individuals were placed in a team of 10 where all others had one year of work experience. Since these individuals were from the best college in the city, they got a package which was 20% higher than the rest. Now, one year has been completed and HR manager, Sneha, has to review the performance of this team in conjunction with the team leader, Minakshi.Sneha went through the performance review for the team and realized that Ramesh, Suresh and Mahesh had not even performed at par with the other members of the team. If Sneha wishes to do justice to the other seven members of the team, she should:I. Decrease the salary of these 3 people and bring it par with the others.II. Increase the salary of the other 7 members of the team and bring it at par with these people.III. Fire the 3 people who are not performing up to the required standards.a)I & IIb)II & IIIc)I & IIId)Only IICorrect answer is option 'D'. Can you explain this answer? has been provided alongside types of Directions: Binaca Corp. hired three fresh graduates Ramesh, Suresh and Mahesh from the top-most engineering colleges in the city. This was a deviation from the previous practice of hiring employees only through referrals and minimum one year of work experiences. These three individuals were placed in a team of 10 where all others had one year of work experience. Since these individuals were from the best college in the city, they got a package which was 20% higher than the rest. Now, one year has been completed and HR manager, Sneha, has to review the performance of this team in conjunction with the team leader, Minakshi.Sneha went through the performance review for the team and realized that Ramesh, Suresh and Mahesh had not even performed at par with the other members of the team. If Sneha wishes to do justice to the other seven members of the team, she should:I. Decrease the salary of these 3 people and bring it par with the others.II. Increase the salary of the other 7 members of the team and bring it at par with these people.III. Fire the 3 people who are not performing up to the required standards.a)I & IIb)II & IIIc)I & IIId)Only IICorrect answer is option 'D'. Can you explain this answer? theory, EduRev gives you an ample number of questions to practice Directions: Binaca Corp. hired three fresh graduates Ramesh, Suresh and Mahesh from the top-most engineering colleges in the city. This was a deviation from the previous practice of hiring employees only through referrals and minimum one year of work experiences. These three individuals were placed in a team of 10 where all others had one year of work experience. Since these individuals were from the best college in the city, they got a package which was 20% higher than the rest. Now, one year has been completed and HR manager, Sneha, has to review the performance of this team in conjunction with the team leader, Minakshi.Sneha went through the performance review for the team and realized that Ramesh, Suresh and Mahesh had not even performed at par with the other members of the team. If Sneha wishes to do justice to the other seven members of the team, she should:I. Decrease the salary of these 3 people and bring it par with the others.II. Increase the salary of the other 7 members of the team and bring it at par with these people.III. Fire the 3 people who are not performing up to the required standards.a)I & IIb)II & IIIc)I & IIId)Only IICorrect answer is option 'D'. Can you explain this answer? tests, examples and also practice CAT tests.
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