If your EduRev Infinity Package has been activated but you are still unable to access the locked content, there could be a few reasons for this issue. Let's explore some possible solutions:


Sometimes, your browser's cache and cookies can interfere with the proper functioning of the EduRev platform. Clearing them can help resolve any temporary issues. Follow these steps to clear cache and cookies:

- Open your browser's settings or preferences.
- Look for the "Privacy" or "History" section.
- Locate the options to clear cache and cookies.
- Click on the respective buttons to clear them.
- Restart your browser and try accessing the locked content again.


Logging out of your EduRev account and then logging back in can refresh the system and resolve any temporary glitches. Follow these steps to logout and login:

- Go to the EduRev website and click on the "Logout" button (usually found in the top-right corner).
- Once logged out, close your browser completely.
- Open your browser and visit the EduRev website again.
- Click on the "Login" button and enter your credentials to log back in.
- Try accessing the locked content now.


If the above steps do not resolve the issue, it is advisable to contact EduRev support for further assistance. They have a dedicated team to address user queries and technical issues. You can reach out to them through their official website or support email.


In summary, if your EduRev Infinity Package has been activated but you are still unable to access the locked content, try clearing your browser's cache and cookies, logging out and logging back in, and if the problem persists, contact EduRev support for assistance.