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My EduRev Infinity Package got activated, but I’m still unable to access the locked content?
Most Upvoted Answer
My EduRev Infinity Package got activated, but I’m still unable to acce...
Activation of EduRev Infinity Package


If your EduRev Infinity Package has been activated but you are still unable to access the locked content, there could be a few reasons for this issue. Let's explore some possible solutions:

1. Clear Cache and Cookies

Sometimes, your browser's cache and cookies can interfere with the proper functioning of the EduRev platform. Clearing them can help resolve any temporary issues. Follow these steps to clear cache and cookies:

- Open your browser's settings or preferences.
- Look for the "Privacy" or "History" section.
- Locate the options to clear cache and cookies.
- Click on the respective buttons to clear them.
- Restart your browser and try accessing the locked content again.

2. Logout and Login Again

Logging out of your EduRev account and then logging back in can refresh the system and resolve any temporary glitches. Follow these steps to logout and login:

- Go to the EduRev website and click on the "Logout" button (usually found in the top-right corner).
- Once logged out, close your browser completely.
- Open your browser and visit the EduRev website again.
- Click on the "Login" button and enter your credentials to log back in.
- Try accessing the locked content now.

3. Contact EduRev Support

If the above steps do not resolve the issue, it is advisable to contact EduRev support for further assistance. They have a dedicated team to address user queries and technical issues. You can reach out to them through their official website or support email.

Summary

In summary, if your EduRev Infinity Package has been activated but you are still unable to access the locked content, try clearing your browser's cache and cookies, logging out and logging back in, and if the problem persists, contact EduRev support for assistance.
Community Answer
My EduRev Infinity Package got activated, but I’m still unable to acce...
We are really sorry for the inconvenience that you had to face! It might have occurred due to the cache of the app on your phone. We request you please close the app once and open it again; it should work fine afterward.
And if the issue persists, request you to please clear the cache of the EduRev App on your phone.
How to clear the cache of an app:
-Long press the EduRev App Icon
-It will show the App Info, click on that
-Choose Clear Cache from there
Just make sure that you re-login with the same credentials (Email ID & Password). Feel free to reach out to us at support@edurev.in  for any further assistance.
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My EduRev Infinity Package got activated, but I’m still unable to access the locked content?
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My EduRev Infinity Package got activated, but I’m still unable to access the locked content? for Self Help Learning 2024 is part of Self Help Learning preparation. The Question and answers have been prepared according to the Self Help Learning exam syllabus. Information about My EduRev Infinity Package got activated, but I’m still unable to access the locked content? covers all topics & solutions for Self Help Learning 2024 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for My EduRev Infinity Package got activated, but I’m still unable to access the locked content?.
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