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Yahoo tours is a travel agency that books Railway tickets on a commission basis. During the last year, there has been a drastic decrease in business as most of the customers have shifted to another travel agency Shiva tours and Travel which provides tickets within half an hour through the internet. Identify the External force which is being overlooked by Yahoo tours?
  • a)
    Demographic environment
  • b)
    Cultural Environment
  • c)
    Technological Environment
  • d)
    Social Environment
Correct answer is option 'C'. Can you explain this answer?
Most Upvoted Answer
Yahoo tours is a travel agency that books Railway tickets on a commiss...
The external force being overlooked by Yahoo tours is the Technological Environment.

Explanation:
The technological environment refers to the impact of technology on businesses and industries. In this case, the drastic decrease in business for Yahoo tours can be attributed to the emergence of a new travel agency, Shiva tours and Travel, that provides tickets within half an hour through the internet. Yahoo tours failed to adapt to the changing technological landscape, which resulted in a shift of customers to a more convenient and efficient alternative.

Below are the key points explaining why the Technological Environment is the external force being overlooked by Yahoo tours:

1. Emergence of a new travel agency: Shiva tours and Travel has capitalized on the advancements in technology by providing railway tickets through the internet. This has attracted customers who seek convenience and efficiency in their travel bookings.

2. Internet-based ticketing: Shiva tours and Travel's ability to provide tickets within half an hour through the internet is a major advantage over Yahoo tours. Customers no longer need to visit a physical location or wait in long queues to book their tickets, making the process much more convenient and time-saving.

3. Shift in customer behavior: The technological advancements offered by Shiva tours and Travel have led to a change in customer behavior. Customers now prefer to book their tickets online, as it provides them with greater flexibility and control over their travel plans.

4. Failure to adapt: Yahoo tours failed to recognize and adapt to the changing technological environment. They did not invest in the necessary infrastructure or develop an online platform to cater to the evolving needs of their customers. As a result, they lost a significant portion of their customer base to Shiva tours and Travel.

5. Competitive disadvantage: The lack of technological innovation put Yahoo tours at a competitive disadvantage. Shiva tours and Travel's ability to provide tickets quickly through the internet gave them a significant edge over their competitors, including Yahoo tours.

In conclusion, the external force being overlooked by Yahoo tours is the Technological Environment. Their failure to adapt to the advancements in technology and provide online ticketing services led to a drastic decrease in business as customers shifted to a more convenient and efficient alternative.
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Yahoo tours is a travel agency that books Railway tickets on a commission basis. During the last year, there has been a drastic decrease in business as most of the customers have shifted to another travel agency Shiva tours and Travel which provides tickets within half an hour through the internet. Identify the External force which is being overlooked by Yahoo tours?a)Demographic environmentb)Cultural Environmentc)Technological Environmentd)Social EnvironmentCorrect answer is option 'C'. Can you explain this answer?
Question Description
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