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Which of the following is an appropriate way to begin a letter of complaint?
  • a)
    "I can't believe how terrible your service is!"
  • b)
    "I would like to express my disappointment with your service."
  • c)
    "Your service is absolutely awful."
  • d)
    None of the above
Correct answer is option 'B'. Can you explain this answer?
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The Parliament passed the Consumer Protection Act, 2019, which promises to strengthen the rights of consumers and provides a mechanism for redressal of complaints regarding defects in goods and deficiency in services.Union Food and Consumer Affairs Minister stressed that the overall purpose of the legislation was to ease the process of addressing grievances of consumers.TheAct also seeks to bring in e-commerce under their jurisdiction and hold celebrities accountable for false and misleading advertisements of products that they endorse.The Act proposed strict action against the advertiser in case of misleading advertisements but not against the media through which the advertisement is being publicised. It also provides for product liability action on account of harm caused to consumers due to defective products or deficient services.Product liability means the liability of a product manufacturer, service provider or seller to compensate a consumer for any harm or injury caused by a defective good or deficient service.Under the Act, a consumer is defined as a person who buys any good or avails a service for a consideration.It does not include a person who obtains a good for resale or a good or service for commercial purpose. It covers transactions through all modes including offline, and online through electronic means, teleshopping, multilevel marketing or direct selling. Only a consumer can bring an action under the Act. Certain consumer rights have been defined in the Act, including the right to: (i) be protected against marketing of goods and services which are hazardous to life and property; (ii) be informed of the quality, quantity, potency, purity, standard and price of goods or services; (iii) be assured of access to a variety of goods or services at competitive prices; and (iv) seek redressal against unfair or restrictive trade practices.The central government will set up a Central Consumer Protection Authority (CCP

Which of the following is an appropriate way to begin a letter of complaint?a)"I cant believe how terrible your service is!"b)"I would like to express my disappointment with your service."c)"Your service is absolutely awful."d)None of the aboveCorrect answer is option 'B'. Can you explain this answer?
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Which of the following is an appropriate way to begin a letter of complaint?a)"I cant believe how terrible your service is!"b)"I would like to express my disappointment with your service."c)"Your service is absolutely awful."d)None of the aboveCorrect answer is option 'B'. Can you explain this answer? for Class 12 2025 is part of Class 12 preparation. The Question and answers have been prepared according to the Class 12 exam syllabus. Information about Which of the following is an appropriate way to begin a letter of complaint?a)"I cant believe how terrible your service is!"b)"I would like to express my disappointment with your service."c)"Your service is absolutely awful."d)None of the aboveCorrect answer is option 'B'. Can you explain this answer? covers all topics & solutions for Class 12 2025 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for Which of the following is an appropriate way to begin a letter of complaint?a)"I cant believe how terrible your service is!"b)"I would like to express my disappointment with your service."c)"Your service is absolutely awful."d)None of the aboveCorrect answer is option 'B'. Can you explain this answer?.
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