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What is the difference in service delivery between new private-sector banks and public-sector banks in India?
  • a)
    Public-sector banks have a more focused approach to retail banking than new private-sector banks
  • b)
    Public-sector banks provide more personalized and caring services than public-sector banks
  • c)
    Public-sector banks do not have a strategic focus on retail banking
  • d)
    There is no difference in service delivery between new private-sector banks and public-sector banks
Correct answer is option 'B'. Can you explain this answer?
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What is the difference in service delivery between new private-sector ...
In new private sector banks, the internal customer/staff is more focused on service delivery, yet the service delivery is generally more personalized and caring in public sector banks, due to their loyal customers and better personal understanding of the customers’ profile by the staff in public banks.
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What is the difference in service delivery between new private-sector banks and public-sector banks in India?a)Public-sector banks have a more focused approach to retail banking than new private-sector banksb)Public-sector banks provide more personalized and caring services than public-sector banksc)Public-sector banks do not have a strategic focus on retail bankingd)There is no difference in service delivery between new private-sector banks and public-sector banksCorrect answer is option 'B'. Can you explain this answer?
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What is the difference in service delivery between new private-sector banks and public-sector banks in India?a)Public-sector banks have a more focused approach to retail banking than new private-sector banksb)Public-sector banks provide more personalized and caring services than public-sector banksc)Public-sector banks do not have a strategic focus on retail bankingd)There is no difference in service delivery between new private-sector banks and public-sector banksCorrect answer is option 'B'. Can you explain this answer? for Banking Exams 2025 is part of Banking Exams preparation. The Question and answers have been prepared according to the Banking Exams exam syllabus. Information about What is the difference in service delivery between new private-sector banks and public-sector banks in India?a)Public-sector banks have a more focused approach to retail banking than new private-sector banksb)Public-sector banks provide more personalized and caring services than public-sector banksc)Public-sector banks do not have a strategic focus on retail bankingd)There is no difference in service delivery between new private-sector banks and public-sector banksCorrect answer is option 'B'. Can you explain this answer? covers all topics & solutions for Banking Exams 2025 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for What is the difference in service delivery between new private-sector banks and public-sector banks in India?a)Public-sector banks have a more focused approach to retail banking than new private-sector banksb)Public-sector banks provide more personalized and caring services than public-sector banksc)Public-sector banks do not have a strategic focus on retail bankingd)There is no difference in service delivery between new private-sector banks and public-sector banksCorrect answer is option 'B'. Can you explain this answer?.
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