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Which of the following is NOT a principle of Total Quality Management (TQM)?
  • a)
    Customer Focus
  • b)
    Employee Isolation
  • c)
    Continuous Improvement
  • d)
    Executive Management Involvement
Correct answer is option 'B'. Can you explain this answer?
Most Upvoted Answer
Which of the following is NOT a principle of Total Quality Management ...
Employee isolation is not a principle of Total Quality Management (TQM). TQM emphasizes employee involvement and encourages them to be proactive in identifying and addressing quality-related issues. The principles of TQM include customer focus, continuous improvement, executive management involvement, and the use of appropriate methodology and tools.
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Community Answer
Which of the following is NOT a principle of Total Quality Management ...
Customer Focus
Total Quality Management (TQM) emphasizes the need for organizations to prioritize customer satisfaction by understanding and meeting customer needs and expectations.
Continuous Improvement
Another key principle of TQM is continuous improvement, which involves constantly seeking ways to enhance processes, products, and services to achieve higher levels of quality and efficiency.
Executive Management Involvement
Executive management involvement is crucial in TQM as leaders must demonstrate commitment to quality by providing resources, setting clear goals, and actively participating in quality improvement initiatives.
Employee Isolation
Employee isolation is NOT a principle of Total Quality Management. In fact, one of the fundamental aspects of TQM is the involvement and empowerment of employees at all levels of the organization. TQM recognizes that employees are valuable resources who can contribute to quality improvement efforts through their knowledge, skills, and experience. Encouraging collaboration and teamwork among employees is essential for the successful implementation of TQM principles.
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Which of the following is NOT a principle of Total Quality Management (TQM)?a)Customer Focusb)Employee Isolationc)Continuous Improvementd)Executive Management InvolvementCorrect answer is option 'B'. Can you explain this answer?
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