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What role does live chat support play in capturing customer value?
  • a)
    It reduces customer interactions.
  • b)
    It enhances customer experience.
  • c)
    It eliminates the need for marketing strategies.
  • d)
    It targets a wide audience without personalization.
Correct answer is option 'B'. Can you explain this answer?
Most Upvoted Answer
What role does live chat support play in capturing customer value?a)It...
Live chat support enhances customer experience by providing real-time assistance and resolving issues promptly. It helps in building customer relationships and retaining visitors, ultimately contributing to capturing customer value.
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What role does live chat support play in capturing customer value?a)It reduces customer interactions.b)It enhances customer experience.c)It eliminates the need for marketing strategies.d)It targets a wide audience without personalization.Correct answer is option 'B'. Can you explain this answer?
Question Description
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