Management Process in a Pen Manufacturing Business:

1. Planning:
- Identify market trends and customer preferences.
- Set production targets and sales goals.
- Develop strategies for product development and marketing.

2. Organizing:
- Allocate resources effectively for production, marketing, and sales.
- Establish a clear organizational structure with defined roles and responsibilities.
- Implement processes for inventory management and quality control.

3. Leading:
- Motivate employees to achieve production targets and quality standards.
- Provide training and development opportunities to enhance skills.
- Foster a collaborative and supportive work environment.

4. Controlling:
- Monitor production processes to ensure efficiency and quality.
- Analyze sales data and customer feedback for continuous improvement.
- Implement corrective actions when deviations occur.

5. Decision-making:
- Use data and market analysis to make informed decisions.
- Evaluate risks and opportunities to drive business growth.
- Collaborate with key stakeholders to make strategic decisions.