Introduction:
Shyam, an auto garage owner, applied for an electricity connection from the electricity board. However, there was a delay in releasing the connection, resulting in a loss of Rs. 25000 for Shyam. In this case study, we will analyze whether Shyam can file a case under the Consumer Protection Act for the deficiency in services by the electricity board.

Consumer Protection Act:
The Consumer Protection Act, 2019, is a legislation that aims to protect the rights of consumers and provide remedies for their grievances against unfair trade practices and deficiencies in services. It covers various aspects such as product defects, unfair contracts, and deficient services.

Deficiency in Services:
Deficiency in services refers to the failure or negligence on the part of a service provider to provide services as agreed upon or expected. It includes delays, inadequate quality, non-performance, or any act that falls short of the promised standards.

Applicability of Consumer Protection Act:
To determine whether Shyam can file a case under the Consumer Protection Act, we need to assess if the Act is applicable in this scenario. The Act applies when the following conditions are met:
1. Shyam must be a consumer: Shyam can be considered a consumer as he applied for an electricity connection, which is a service provided by the electricity board.
2. Electricity board must be a service provider: The electricity board is a government entity responsible for providing electricity connections, making them a service provider.

Case Analysis:
In this case, Shyam suffered a loss of Rs. 25000 due to the delay in releasing the electricity connection by the electricity board. This delay can be seen as a deficiency in services as it falls short of the expected standards. Therefore, Shyam can potentially file a case under the Consumer Protection Act.

Remedies under Consumer Protection Act:
If Shyam decides to file a case, he can seek the following remedies under the Consumer Protection Act:
1. Compensation: Shyam can claim compensation for the loss of Rs. 25000 he suffered due to the deficiency in services by the electricity board.
2. Refund: In addition to compensation, Shyam can also seek a refund of any fees or charges paid to the electricity board for the electricity connection.
3. Legal expenses: Shyam can request the reimbursement of his legal expenses incurred during the case proceedings.

Conclusion:
Based on the analysis, Shyam can file a case under the Consumer Protection Act against the electricity board for the delay in releasing the electricity connection, which resulted in a loss of Rs. 25000. He can seek compensation, refund, and reimbursement of legal expenses as remedies for the deficiency in services. It is advisable for Shyam to consult a legal professional for further guidance and assistance in pursuing his case.

Yes he can file his his complaint in the district forum within 30 days