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Consumer Rights Class 10 Worksheet Economics Chapter 3

Multiple Choice Questions
Q1: When was the ‘Consumer Protection’ Act amended?
(a) In 1990 and 1992
(b) In 1992 and 1995
(c) In 1989 and 1991
(d) In 1991 and 1993

Q2: In the market place rules and regulations are needed for the production of:
(a) Sellers
(b) Suppliers
(c) Consumers
(d) Owners

Q3: When was the ‘Right to Information Act’ passed?
(a) In October, 2005
(b) In October, 2006
(c) In September, 2005
(d) In September, 2006

True/False
Q1: COPRA applies only to goods.

Q2: ndia is one of the many countries in the world which has exclusive courts for consumer redressal.

Q3: When a consumer feels that he has been exploited, he must fill a case in the district consumer court.

Q4: It is worthwhile to move to consumer courts only if damages incurred are of high value.

Q5: Hallmark is the certification maintained for standardization of jeweler.

Very Short Answer Type Questions
Q1: What do sellers usually do when there is a complaint regarding a good or service that had been bought?

Q2: When did the consumer movement come into being in an organised form in India?

Q3: What are the details given on the packing of a commodity?

Q4: The consumer movement in India has led to the formation of various organisations. Name them.

Q5: How do organisations like consumer forums help consumers?

Q6: What is adulteration?

Short Answer Type Questions

Q1: Why COPRA is enacted in India?

Q2: What do you understand by consumer protection?

Q3: How do the logos ISI, Agmark or Hallmark help consumers?

Q4: Mention a few Organizations that provide certification of standardization in India.
What do you mean by ISO?

Q5: What is the need for consumer awareness?

Q6: Mention the consumer’s ‘right to choose’ with an example.

Q7: Describe the conditions in which markets do not work in a fair manner.

Q8: What is the three-tier quasi-judicial machinery in India under COPRA?

Q9: How does consumer awareness help our society?

Long Answer Type Questions

Q1: What are the different forms of consumer exploitation?

Q2: What are the factors responsible for the consumer exploitation?

Q3: What are consumer protection councils?
OR
What are consumer forums?

Q4: Describe salient feature of Consumer Protection Act of 1986. How did it enhance the powers of the redressal machinery of India? 

Q5: Explain the main causes for the increase in the prices. Give two arguments in favour of regulating the rising prices. 

Q6: Attempt a brief note on COPRA.

The solutions of the worksheet "Worksheet Solutions: Consumer Rights"

The document Consumer Rights Class 10 Worksheet Economics Chapter 3 is a part of the Class 10 Course Social Studies (SST) Class 10.
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FAQs on Consumer Rights Class 10 Worksheet Economics Chapter 3

1. What are the key consumer rights that every individual should know?
Ans. The key consumer rights include the right to safety, the right to be informed, the right to choose, the right to be heard, and the right to seek redress. These rights ensure that consumers are protected against unfair practices and have access to essential information.
2. How can consumers file a complaint if their rights are violated?
Ans. Consumers can file a complaint with the relevant consumer forum or authority in their region. This can often be done online or in person, and it typically involves submitting a written complaint along with any supporting documents, such as receipts or warranty information.
3. What is the importance of the Consumer Protection Act?
Ans. The Consumer Protection Act is important as it provides a legal framework to safeguard consumer rights and interests. It establishes consumer councils and forums for dispute resolution, promoting fair trade practices and protecting consumers from exploitation.
4. What should a consumer do if they receive a defective product?
Ans. If a consumer receives a defective product, they should first contact the seller or manufacturer to report the issue. They have the right to request a replacement, repair, or refund. If the issue is not resolved satisfactorily, they can escalate the matter to a consumer forum.
5. Are there any penalties for businesses that violate consumer rights?
Ans. Yes, businesses that violate consumer rights can face penalties, which may include fines, compensation to affected consumers, and even legal action. The Consumer Protection Act empowers authorities to take strict measures against such violations to ensure consumer safety and rights.
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