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UPSC Mains Answer PYQ 2024: Psychology Paper 2 (Section A) | Psychology for UPSC Optional (Notes) PDF Download

Question 1 

(a) Distinguish hallucinations and delusions with suitable examples.

Ans: Hallucinations are false sensory perceptions without any external stimulus, whereas delusions are false beliefs firmly held despite evidence to the contrary.

  • Hallucinations may be visual, auditory, tactile, or olfactory. For example, a person hearing voices when alone (auditory hallucination) is common in schizophrenia.
  • Delusions are categorized into persecutory, grandeur, or reference types. For instance, believing that neighbors are spying on them, despite no proof, is a delusion of persecution.

While hallucinations involve perception, delusions involve cognition and belief systems. Hallucinations are mostly associated with psychotic disorders, but can also appear in substance abuse or neurological conditions. Delusions are central to conditions like paranoid schizophrenia or delusional disorder.

Understanding this distinction is essential for accurate clinical diagnosis and treatment planning in psychiatric settings.

(b) Evaluate the current status of career counselling in India.

Ans: Career counselling in India has gained visibility but still faces challenges in accessibility, quality, and standardization.

Positive developments:

  • Integration of counselling in schools under NEP 2020.
  • Rise of digital platforms (e.g., Mindler, CareerGuide) providing career assessments and expert advice.
  • Growing awareness among parents and students in urban areas.

Challenges:

  • Lack of trained counsellors, especially in rural and government schools.
  • Emphasis still on marks-based guidance, not aptitude or interests.
  • Limited awareness of emerging career options beyond medicine or engineering.

Efforts like CBSE's career guidance portal and NGOs offering free services are helping bridge the gap. However, to be truly effective, India needs a standardized framework, incorporation of psychological assessments, and policy-level support to ensure equity in career development for all youth.

(c) What is ergonomics? Explain the benefits of ergonomics in the workplace with suitable examples.

Ans: Ergonomics is the scientific study of designing tools, systems, and environments to fit human abilities and limitations, thereby enhancing efficiency, comfort, and safety.

In the workplace, ergonomics addresses:

  • Physical setup: Adjustable chairs, proper screen height, and desk design reduce musculoskeletal disorders.
  • Cognitive ergonomics: Interface design that minimizes mental load and enhances usability in digital tools.
  • Organizational ergonomics: Designing workflows that prevent burnout and encourage collaboration.

Benefits:

  • Reduces workplace injuries (e.g., carpal tunnel syndrome, back pain).
  • Increases productivity and job satisfaction.
  • Enhances employee well-being and reduces absenteeism.

Example: In IT firms, ergonomic keyboards and sit-stand desks help reduce fatigue and promote healthy posture. In manufacturing, redesigning tools to suit hand grip reduces accidents.

Ergonomics thus contributes significantly to a healthier and more productive work environment.

(d) Write a note on transference versus countertransference in the context of psychodynamic therapies.

Ans: Transference and countertransference are core concepts in psychodynamic therapy, referring to emotional reactions in the therapeutic relationship.

  • Transference: The client unconsciously projects feelings about significant others (e.g., parents) onto the therapist. For instance, a client feeling intense dependency or anger toward the therapist may reflect unresolved parental conflicts.
  • Countertransference: The therapist’s emotional reactions to the client, often influenced by their own unresolved issues. For example, a therapist feeling unusually protective of a client may indicate countertransference.

Transference helps reveal unconscious conflicts, and interpreting it can lead to insight and healing. Countertransference, if unrecognized, can hinder therapy but, when acknowledged and managed, offers valuable diagnostic cues.

Modern psychodynamic approaches emphasize the mutual nature of these processes and advocate for supervision and self-awareness to maintain therapeutic boundaries and enhance treatment outcomes.

(e) Describe 'revolving door phenomenon' in the context of community-based mental health services.

Ans: The "revolving door phenomenon" refers to the repeated hospital admissions and discharges of individuals with chronic mental illnesses, especially when community-based care is inadequate.

Patients, particularly with schizophrenia or bipolar disorder, are stabilized in hospitals but soon relapse after discharge due to:

  • Lack of follow-up care
  • Poor medication adherence
  • Inadequate family or community support

This cycle creates strain on healthcare resources, reduces treatment efficacy, and leads to social marginalization of patients.

In India, despite the Mental Healthcare Act, 2017, community support is often fragmented. There is a need for psychoeducation, deinstitutionalization with rehabilitation, and strengthening of District Mental Health Programs (DMHPs).

Effective community mental health services, with case managers, outpatient clinics, and psychosocial support, are crucial to breaking this cycle and enabling long-term recovery and integration.

Question 2

(a) Evaluate effectiveness of ABCD Model in the treatment of psychological disorders.

Ans: The ABCD model, introduced within the framework of Rational Emotive Behavior Therapy (REBT) by Albert Ellis, is a cognitive approach to understanding and modifying emotional and behavioral responses.

A (Activating event): Any external or internal stimulus.
B (Beliefs): The interpretation or evaluation of the event, often irrational.
C (Consequences): Emotional and behavioral outcomes based on beliefs.
D (Disputation): Logical questioning and restructuring of irrational beliefs.

This model is particularly effective in treating mild to moderate psychological disorders, such as:

  • Depression, by challenging negative self-schemas.
  • Anxiety, by reducing catastrophizing thoughts.
  • Anger management and substance abuse, through belief restructuring.
Benefits:
  • Encourages self-awareness and rational thinking.
  • Offers a structured therapeutic technique, ideal for short-term interventions.
  • Backed by empirical research, making it evidence-based and applicable in diverse settings.

Limitations:

  • Less suitable for psychotic or severe personality disorders, where cognitive restructuring is harder.
  • Often criticized for ignoring emotional depth and unconscious processes.
  • Its reliance on verbal reasoning makes it less effective for children or those with cognitive impairments.
  • In conclusion, while the ABCD model is not a universal remedy, it remains a valuable cognitive tool for fostering insight and adaptive functioning in therapy.

(b) Why are norms needed for psychological tests? Explain the uses and limitations of percentile ranks in this context.

Ans: Norms are essential in psychological testing to provide a frame of reference. They are derived from a standardized group and allow interpretation of an individual’s score in relative terms.

Why norms are needed:

  • To determine if a score is typical or atypical within a population.
  • Facilitate comparison across individuals, aiding in diagnosis and selection.
  • Ensure fairness and objectivity in evaluation.

One common normative index is the percentile rank, which indicates the percentage of scores falling below a particular score.

Uses:

  • Widely used in educational testing, recruitment, and aptitude assessments.
  • Easy for non-specialists to interpret.
  • Helps in identifying high or low performers for interventions.

Limitations:

  • Not an interval scale; the difference between percentiles is not uniform.
  • Can be misleading in skewed distributions.
  • Lacks information about standard deviation or score distance.

Therefore, while percentile ranks are a practical tool in norm-referenced interpretation, they should be used along with standard scores (z-scores, T-scores) for precision and reliability in psychological assessment.

(c) What is community consciousness? How can it be aroused for handling social problems?

Ans: Community consciousness refers to the shared sense of identity, empathy, and responsibility among individuals toward the welfare of their collective social unit. It forms the psychological basis of collective action and is essential in solving widespread social issues like casteism, communalism, gender bias, and environmental degradation.

To arouse community consciousness:

Education and Awareness:

  • Civic education and value-based curriculum in schools foster collective responsibility.
  • Public campaigns like Swachh Bharat Abhiyan instill hygienic values and responsibility.

Participatory Approaches:

  • Community involvement in decision-making builds ownership.
  • Panchayati Raj Institutions (PRIs) are platforms for grassroots engagement.

Media and Technology:

  • Social media movements such as #MeToo India reflect rising awareness and social participation.
  • Radio programs and mobile apps are being used to spread health and legal awareness.

Community Leadership:

  • Local influencers, elders, and faith leaders help overcome resistance to change by connecting reforms to shared values.

Psychological Interventions:

  • Group counseling and behavioral training improve interpersonal trust.
  • Community-based mental health programs reduce alienation and helplessness.

Cultural Tools:

  • Use of folk media, street plays, and local language messaging can bridge the gap between policy and people.

Examples from India: The Chipko movement in Uttarakhand and Self-Employed Women’s Association (SEWA) in Gujarat are landmark cases where localized consciousness led to systemic reform.

In sum, arousing community consciousness is not merely a psychological task but a multidimensional approach that blends policy, education, communication, and leadership for enduring social change.

Question 3

(a) Discuss rehabilitation of juvenile delinquents in Indian context.

Ans: Rehabilitation of juvenile delinquents in India focuses on reforming rather than punishing young offenders, in line with the principles of reformation and reintegration.

Key frameworks include:

  • Juvenile Justice (Care and Protection of Children) Act, 2015: It emphasizes the best interests of the child, and provides for observation homes, special homes, and fit facilities.

  • Individual Care Plans (ICPs) are created for each juvenile to address their educational, vocational, and psychological needs.

Major rehabilitation strategies:

  1. Education and Vocational Training: Programs under Skill India and National Institute of Open Schooling (NIOS) aim at reintegration through employability.

  2. Psychological Counseling: Cognitive-behavioral therapy (CBT) is often used to address aggression and improve decision-making.

  3. Family and Community-Based Approaches: Strengthening family ties and involving NGOs in community mentoring.

  4. Legal Aid and Advocacy: Legal literacy programs promote understanding of rights and responsibilities.

Challenges:

  • Lack of trained personnel, stigma, and overcrowding in juvenile homes.

  • Inadequate post-release monitoring and community acceptance.

In the Indian context, effective rehabilitation requires a multisectoral approach combining law, psychology, education, and social welfare to ensure delinquents become responsible citizens.

(b) What is learned helplessness? How will you explain depression using the concept of learned helplessness?

Ans: Learned helplessness, a concept developed by Martin Seligman, refers to a mental state where individuals exposed to uncontrollable negative events stop trying to change their circumstances, even when opportunities for control arise later.

In experiments, dogs subjected to inescapable shocks failed to escape even when later given a chance. This was attributed to a learned belief that their actions were futile.

Application to depression:

  • People exposed to repeated failures or uncontrollable stressors—such as poverty, abuse, or chronic illness—may generalize this experience to other areas of life.

  • They develop negative cognitive styles, marked by internal (self-blame), stable (unchanging), and global (affecting all areas) attributions.

  • Such individuals often exhibit symptoms of depression: low motivation, feelings of worthlessness, and passivity.

For example, a student repeatedly failing exams despite efforts may stop studying altogether, believing success is beyond control, thus showing signs of depression.

However, reformulations of the theory, such as Abramson’s attributional model, stress that the interpretation of failure (attribution style) is more important than the experience itself.

Hence, learned helplessness provides a cognitive-behavioral explanation for depression and has influenced interventions like cognitive restructuring in therapy.

(c) Explain situation-focused and competency-focused preventive mental health approaches. Discuss in the context of mentally challenged persons.
Ans: Preventive mental health aims to reduce the incidence of mental disorders before they emerge or worsen. Two main strategies used are situation-focused and competency-focused approaches.

1. Situation-Focused Approach: This targets stressful environments and aims to modify external risk factors.
Examples include improving family dynamics, reducing poverty, and providing educational support.

  • In the case of mentally challenged persons, it involves:

    • Creating inclusive educational settings with trained teachers.

    • Improving access to assistive technologies and transportation.

    • Sensitizing peers and communities to reduce stigma and enhance social support.

2. Competency-Focused Approach:This strategy enhances the psychological strengths and coping skills of individuals.Focuses on building resilience, emotional regulation, communication, and life skills.

For mentally challenged persons:

  • Teaching self-care routines, social interaction, and basic vocational skills.

  • Using Applied Behavior Analysis (ABA) and task analysis to break down complex tasks.

  • Group training programs like Special Olympics or adaptive physical education promote self-esteem and competence.

Combined Application:

  • Competency building works best when situational barriers are also addressed.

  • For example, a mentally challenged adolescent may learn daily living skills (competency-focused), but benefits fully only when family and institutional support systems are responsive (situation-focused).

Indian context:

  • Institutions like NIMHANS and National Institute for the Empowerment of Persons with Intellectual Disabilities (NIEPID) work on both fronts.

  • Policies such as the Rights of Persons with Disabilities Act, 2016 mandate inclusive education and employment, reflecting a situation-focused commitment.

In conclusion, an integrated use of both approaches fosters psychosocial adjustment, empowerment, and inclusion of mentally challenged individuals in society.

(a) What are the components of Vroom’s theory of motivation? How can it be used to increase the performance of workers?

Ans: Vroom’s Expectancy Theory of Motivation (1964) is a cognitive process theory that explains motivation as a result of an individual’s expectations about effort, performance, and outcomes. The theory is based on three key components:

  1. Expectancy: The belief that one’s effort will result in desired performance (E → P).

    • Example: A worker believes that putting in extra hours will improve their output.

  2. Instrumentality: The belief that good performance will be rewarded (P → O).

    • If an employee thinks high performance will lead to a bonus, instrumentality is high.

  3. Valence: The value an individual places on the reward or outcome.

    • Rewards could be financial, recognition, or promotion, and their effectiveness depends on personal relevance.

Motivation = Expectancy × Instrumentality × Valence

Application in the workplace:

  • Ensure employees believe in their capabilities by offering training and realistic targets.

  • Maintain transparent reward systems, linking performance directly to outcomes.

  • Customize rewards based on employee preferences to enhance valence.

For example, in a call center, recognizing top performers with personalized incentives like extra leave or flexible hours can enhance motivation.

Thus, Vroom’s theory guides managers to create conditions where effort leads to valued rewards, thereby increasing employee performance.

(b) Explain various psychological principles underlying effective teaching-learning process. Illustrate your answer with the help of suitable examples.

Ans: Effective teaching-learning is based on several psychological principles that cater to the cognitive, emotional, and social needs of learners.

  1. Readiness and Maturation: Learning should match the child’s developmental level.

    • Example: Introducing multiplication only after understanding addition ensures readiness.

  2. Motivation: Both intrinsic and extrinsic motivation enhance engagement.

    • Reward systems, praise, or gamification can increase participation.

  3. Active Participation: Constructivist theories stress that learning is most effective when learners are active.

    • Example: Group projects and role plays in social science promote deeper understanding.

  4. Reinforcement: Positive reinforcement strengthens desired behaviors.

    • Praising a student for consistent homework encourages habit formation.

  5. Transfer of Learning: Knowledge should be applicable in real-life situations.

    • Teaching fractions using recipes or shopping activities improves retention and application.

  6. Individual Differences: Learners differ in pace, style, and interests.

    • Personalized instruction or differentiated tasks support inclusive education.

  7. Feedback and Evaluation: Continuous feedback helps in error correction and goal setting.

    • Formative assessments guide improvement rather than judge competence.

Applying these principles creates a learner-centric environment, making education more effective, engaging, and inclusive.

(c) How will you construct an achievement test in Arithmetics for the fifth standard?

Ans: Constructing an achievement test in Arithmetic for Class V involves a systematic process to ensure validity, reliability, objectivity, and alignment with curriculum goals.

1. Define Objectives and Content Areas

  • Refer to the NCERT syllabus or SCERT curriculum.

  • Identify major content areas like:

    • Addition, Subtraction, Multiplication, Division

    • Fractions and Decimals

    • Measurement and Geometry

    • Word Problems and Application

2. Create a Test Blueprint

  • Decide weightage based on instructional time or difficulty.

  • Example:

    • 40% basic operations

    • 30% word problems

    • 15% geometry/measurement

    • 15% logical reasoning

3. Decide Question Types

  • Include a mix of objective and descriptive items:

    • MCQs for speed and accuracy

    • Fill in the blanks and short answer for computation

    • Word problems for conceptual clarity and application

4. Write the Test Items

  • Ensure clarity, grade-appropriate language, and avoid ambiguity.

  • Examples:

    • Objective: "What is ⅓ of 24?"

    • Descriptive: "If a pencil costs ₹12, how much will 7 pencils cost?"

5. Prepare Scoring Key and Marking Scheme

  • Create a marking rubric with step-wise allocation for descriptive items.

  • Ensure consistency and fairness in scoring.

6. Pilot Testing and Item Analysis

  • Test the paper with a small group to assess difficulty level and discriminative power of items.

  • Revise questions that are too easy, too difficult, or misinterpreted.

7. Final Administration

  • Ensure standardized instructions, time limits, and a distraction-free environment during testing.

8. Post-Test Analysis

  • Analyze results for reliability and scope of improvement.

  • Use feedback for future test development.

This approach ensures that the test effectively measures students’ mastery of arithmetic concepts, and supports both instructional planning and remedial intervention.

The document UPSC Mains Answer PYQ 2024: Psychology Paper 2 (Section A) | Psychology for UPSC Optional (Notes) is a part of the UPSC Course Psychology for UPSC Optional (Notes).
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FAQs on UPSC Mains Answer PYQ 2024: Psychology Paper 2 (Section A) - Psychology for UPSC Optional (Notes)

1. What are the key topics covered in the Psychology Paper 2 of the UPSC Mains exam?
Ans. The Psychology Paper 2 of the UPSC Mains exam typically covers various topics such as developmental psychology, psychological assessment, theories of personality, motivation and emotion, social psychology, and psychological disorders. It emphasizes understanding human behavior and mental processes in different contexts.
2. How can I effectively prepare for the Psychology Paper 2 in the UPSC Mains?
Ans. Effective preparation for Psychology Paper 2 involves a thorough understanding of the syllabus, regular reading of standard textbooks, practicing previous years' question papers, and writing answers to enhance writing skills. Joining study groups and discussing topics can also help in better retention and understanding.
3. Are there specific books recommended for studying Psychology for UPSC Mains?
Ans. Yes, some recommended books for Psychology preparation include "Psychology" by Morgan and King, "Understanding Psychology" by Feldman, and "Introduction to Psychology" by Atkinson and Hilgard. Additionally, NCERT textbooks for Psychology can provide a solid foundation.
4. What are the common challenges faced by candidates preparing for Psychology Paper 2?
Ans. Common challenges include the vastness of the syllabus, difficulty in understanding complex theories, time management for writing practice, and the need to integrate theory with practical examples. Candidates may also struggle with retaining information and applying it effectively in answers.
5. How important is answer writing practice for Psychology Paper 2 in UPSC Mains?
Ans. Answer writing practice is crucial for Psychology Paper 2 as it helps candidates articulate their thoughts clearly and concisely within the stipulated time. It also aids in understanding the pattern of questions and improves the ability to present psychological concepts effectively in a structured manner.
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