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Chapter 21 - Armed Forces Headquarters Civil Service (AFHQCS) | A Bouquet of Services by IPS Lohit Matani and IPS Vishal - UPSC PDF Download

Armed Forces Headquarters Civil Service (AFHQCS)

Contributor: Tanu Jain, AFHQCS 2015 Batch

21.1 Structure and Overview

The Armed Forces Headquarters Civil Service was constituted in 1968 to provide continuity in the functioning of the Integrated Headquarters of the Ministry of Defense (Army, Navy and Air), Defense Staff Headquarters and the Inter Service Organizations under the Ministry of Defense. The Service is contributing significantly in the functioning of Armed Forces Headquarters/Inter Service Organizations except those relating to technical and combat aspects in respect of the Armed Forces. It is a second tier civil service, designated as a Group B service, responsible for providing staff, secretarial, housekeeping, clerical, and ancillary support services to the Indian Armed Forces headquarters and Inter-Services Organizations (ISOs) under the Ministry of defense (MOD). It is a civilian post and not subjected to technical and combat operations.

During World War II, in 1942, civilian employees under different departments and branches of the Armed Forces Headquarters responsible for providing static ancillary services were reorganized and consolidated under one head that was called Chief Administrative Officer (CAO). In 1987, the post of Chief Administrative Officer (CAO), was upgraded to level of a Joint Secretary (JS), under the Defense Secretary, who is the Cadre Controlling Authority and Head of the AFHQ employees.

Joint Secretary (Trg.) & Chief Administrative Officer in the Ministry of Defense is the Cadre Controlling Authority and Head of the Department for AFHQ Civilian employees. The officers join the service as Section Officer (Group B). But they are promoted to Group A scale on completion of 4 years of service only.

21.2    Roles and Responsibilities

An AFHQ Civil Service officer performs the following roles and responsibilities as Section Officers:

I.    General Duties:

The daily tasks of an AFHQ Civil Service Officer include the following general duties like:

  1. Officers distribute the work among the civilian staff in the different Armed Forces Headquarters.
  2. Officers support in training, helping and advising the staff.
  3. They are responsible for the overall management and coordination of work in different Armed Forces Headquarters.
  4. They are responsible for maintenance of order and discipline in their sections.

II.   Responsibilities Relating to Dak:

  1. Officers go through various receipts and submit receipts which should be seen by the Branch Officer or higher officers at the dak stage.
  2. They keep a watch on any hold up in the movement of dak.
  3. They scrutinize section diaries once a week to ensure proper functioning in different sections.

III. Responsibilities Relating to Issue of Draft:

  1. Officers see whether all corrections have been made in the draft before it is marked for issue.
  2. They check whether all enclosures are attached with the draft.
  3. They indicate priority marking in drafts.
  4. They indicate mode of dispatch.
  5. They ensure that the telephone number, fax number and e-mail address of the signing authority have been indicated before the signature.

IV.  Responsibility of Efficient and Expeditious Disposal of Work and Checks on Delays:

  1. Officers keep note of important receipts with a view to watching the progress of action.
  2. They ensure timely submission of arrears and other returns.
  3. They undertake inspection of dealing hands table to ensure that no paper or file has been overlooked.
  4. They ensure that cases are not held up at any stage.
  5. They go through the list of periodical returns every week and take suitable action on items requiring attention during next week.

V.  Independent Disposal of Cases:

Officers take actions independently on the following:

  1. They issue acknowledgements, reminders and other routine communications regarding pending cases.
  2. They obtain or s upply factual/ statistical information of a non-classified nature.

VI. Duties in Respect of Recording and Indexing:

  1. Officers approve the recording of files and their classification.
  2. They review the recorded files before weeding.
  3. They order and supervise periodic weeding of unwanted spare copies.
  4. They ensure proper maintenance of registers required to be maintained in the section.
  5. They deal with important and complicated cases themselves.
  6. They ensure strict compliance with Departmental Security Instructions and also with instructions regarding treatment and safeguarding of Classified Documents and record maintenance.

VII.    As a Repository of Information:

Civil Servants of this service have an ample scope of professional development here and they act as a repository of information, which, if mastered, could make them important at professional level. As a repository of information they not only play their role in smooth functioning of various directorates and departments but also enriches themselves with technical and professional know how of things at work. This allows the MOD to function as a seamless whole and provides them to showcase their professional talent and skills.

VIII. Policy making and implementation:

The diverse positions and posts that a civil servant holds in AFHQ during his service life makes him /her the repository of knowledge and information that makes them important at policy making front.

IX. As coordinator and bridge :

At professional level AFHQ civil services acts as a bridge between Ministry of Defence and Armed Forces. This allows for effective and efficient coordination between them and allows for timely decision making.  This also allows for ironing out of differences between MOD and Armed Forces and the grievances are resolved as earlier as possible.

X. As a catalyst:

At professional level, they also play the role of a catalyst which makes decision making process easy and smooth.

21.3 Normal Growth Profile

We will be discussing about the various career opportunities an AFHQ Civil Service Officer has in a separate topic. However, this topic only deals with various ranks an Officer holds during his professional life. These ranks are held when he/ she is working in his/ her main line department.

Rank Rank

Time Scale

Duration

Section Officer (Group B)

Junior Time Scale

4 years

Section Officer (Group A)

Senior Time Scale

2 years

Deputy Director

Junior Administrative Grade

5 years

Joint Director

Selection Grade

5 years

Director

Senior Administrative Grade

3 years

Principal Director

Higher Administrative Grade

 

 

21.4 Recruitment

The recruitment into AFHQ Civil Service happens through two channels:

  1. People are inducted into AFHQ Civil Service after qualifying in the Civil Services Exam conducted by UPSC (50%)
  2. The Assistant (Group B, Non-Gazetted) Ministerial Officers are promoted to AFHQ Civil Service (at the rank of Section Officer, Group B) after few years of service (50%).

21.5 Training

The training of AFHQ civil servants is conducted at the Defence Headquarters Training Institute (DHTI). The purposed of the training activities is to train the officer trainees in respect of civilian personnel of AFHQCS working in Service HQs and Inter Service Organizations (ISOs). The institute conducts induction course, refresher courses, specialized courses, workshops and basic courses in computers with a view to enhance knowledge and skill of the officers and employees.

In addition various training courses are conducted at reputed training institutes in the country and abroad.
 

21.6 Variety of Opportunities for AFHQCS Officers

Apart from the usual work profile in the State government, AFHQCS Officers have following opportunities to serve in organizations of State, national as well international level.

International

National

Sub National/ State

  1. General Deputation in UN and related organizations.

 

  1. Directorate General Quality Assurance (DGQA)
  2. Vikram Sarabhai Space Centre Headquarter
  3. Military Secretary (MS) Branch, Adjutant General(AG) Branch, General Staff (GS) Branch, Military Engineers Branch, Quarter Master General (QMG) Branch
  4. National Cadet Corps HQ
  5. Office of Chief Administrative Officer (CAO)
  6. Defence Research Development Organization (DRDO)
  7. Indian Air Force Headquarter, Naval Headquarter
  8. Headquarter Integrated Defence Staff (IDS)
  9. Directorate General Resettlement (DGR)
  10. Defence Headquarters Training Institute (DHTI)
  11. Armed Forces Medical Service
  12. Directorate of Standardization
  13. Directorate General Defence Estates
  14. National Defence College (NDC)
  15. Central Ministries through Central Staffing Scheme (CSS)
  16. Public Sector Undertakings (PSUs).
  1. Various Delhi Government Departments.
  2. State Ministries through State Staffing Scheme.
  3. State PSUs.

 

 

21.7    Perks, Privileges and Advantages for an AFHQCS officer

  1. AFHQCS is a Delhi based service and the officers are generally not transferred to difficult locations.
  2. The officers feel a sense of pride on working at the power center of the country.
  3. The work is basically a desk job allowing officers to maintain a work life balance and developing other interests and hobbies.
  4. Very few contingency situations arise in this job in which officers are under pressure to work day in and day out.
  5. It is considered a female friendly service as the job has regular working hours and postings are in Delhi only.
  6. The officers receive perks of defense services like a good infrastructure, canteen facilities, and so on.
  7. This service has high number of deputation opportunities in Central as well as Delhi and other State Governments.
  8. The officers in this service develop a good network with other department officials residing in Delhi.

21.8 Occupational Hazards

AFHQCS,UPSC,Public Service COmmis

The biggest disadvantage of AFHQCS is that it is a Group B Service. The officers are promoted to Group A only after 4 years of service. Thus, officers detest being appointed at Group B level. This is done only to maintain the military-civilian hierarchy in the Armed Forces Head Quarters. Secondly, the job profile deals only with the work of defense forces and is thus narrow in nature. Thirdly, it allows a very less scope of public interaction. Fourthly, officers have to face issues of power conflict with the military personnel.

21.9    Case Studies Indicating the Work, Challenges and Ethical Dilemmas                                         Faced by an AFHQCS Officer

21.9.1 Power Conflict in Procurement

Indian polity is a mature polity wherein civil and military talents work seamlessly towards greater national purpose. Civil-military relation is a strategic interaction in which civilian principals vary the intrusiveness of their monitoring, and military agents vary their compliance with civilian preferences. AFHQCS is the civilian side of this civilian-military relationship. It provides a civilian touch to the military organizations. It stops military from being autocratic as military works on the principle of command without questioning.

However at the ground level, AFHQCS officers face certain difficulties in this civilian-military relationship. Section Officers are involved in the procurement of various items like dry ration, uniform, and so on for the military personnel. Ms. Smita Patil was posted as a Section Officer in the Military Headquarter. In her office, the civilian and military staff used to work side by side. She used to report directly to a Lt. Colonel.

Ms. Smita started a procurement proposal for procurement of military uniform. She decided the specifications, quality and cloth material of the uniform. When she moved the file of procurement, his immediate boss (Lt. Colonel) asked her to buy uniform of a lower quality. However, he did not ask her to change the specifications on the file. When she asked the reason, her boss told that this is the trend in military and we generally buy uniform of a lower quality than that mentioned in the procurement proposal.

Ms. Smita was confused and she insisted not to give in to the demand of her boss. However, her boss threatened to ruin her Annual Confidential Report and transfer her to a different Organization.

Q: What sort of ethical dilemma Smita faced in this situation? What steps she can take in this situation? Analyze the pros and cons of all those steps and suggest a suitable strategy.

21.9.2 Interference in Posting and Promotion

AFHQCS is a unique service in which military and civilian officer’s work side by side. Defense personnel write the ACR of AFHQCS personnel and AFHQCS personnel write the ACR of defense personnel. The reasons for it are mentioned in the above case.

After the rank of Joint Director, AFGQCS officers have a say in the transfer, promotion and postings of the military personnel. Ms. Sunneta Sahani was posted as a Deputy Director in Army Head Quarters. She used to transfer the personnel under her only on the basis of prescribed rules and merit. However, many of the military personnel used to take transfers and postings on the basis of their good network with senior defense officers.

In one such instance, Ms. Sunneta prepared to promote a military officer Mr. Alok Jha to a senior rank (which was a soft posting) among 5 eligible officers. She decided to do this because his past work was best among the 5 officers and his Annual Confidential Report (ACR) had the maximum good remarks and least bad remarks. Moreover, Mr. Alok was the only person who was on a hard posting. Rest all 4 officers were on a soft posting.  However, another officer Mr. Suman Jha got this information and was unhappy over it. He had connections with senior military officers. He asked them to influence the decision of Ms. Sunneta.

Immediate senior of Ms. Sunneta called her and asked her to promote Mr. Suman and not Mr. Alok. He also asked her to not interfere in the transfer and postings of military personnel. Ms. Suneeta said that Mr. Alok was on a hard posting and he deserves to be promoted to a soft posting.

Q: What sort of ethical dilemma Smita faced in this situation? What steps she can take in this situation? Analyze the pros and cons of all those steps and suggest a suitable strategy.

The document Chapter 21 - Armed Forces Headquarters Civil Service (AFHQCS) | A Bouquet of Services by IPS Lohit Matani and IPS Vishal - UPSC is a part of the UPSC Course A Bouquet of Services by IPS Lohit Matani and IPS Vishal.
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FAQs on Chapter 21 - Armed Forces Headquarters Civil Service (AFHQCS) - A Bouquet of Services by IPS Lohit Matani and IPS Vishal - UPSC

1. What is the role of the Armed Forces Headquarters Civil Service (AFHQCS) in the armed forces?
Ans. The Armed Forces Headquarters Civil Service (AFHQCS) is responsible for providing civilian support and assistance to the armed forces headquarters. They assist in administrative, logistical, and operational tasks to ensure the smooth functioning of the armed forces.
2. How does one join the Armed Forces Headquarters Civil Service (AFHQCS)?
Ans. To join the Armed Forces Headquarters Civil Service (AFHQCS), one needs to appear for the UPSC exam and clear the Civil Services Examination. The recruitment process includes a written examination followed by an interview. Successful candidates are then appointed to various positions in the AFHQCS based on their ranks and preferences.
3. What are the eligibility criteria for the Armed Forces Headquarters Civil Service (AFHQCS) exam?
Ans. The eligibility criteria for the Armed Forces Headquarters Civil Service (AFHQCS) exam are as follows: - Nationality: The candidate must be a citizen of India. - Age Limit: The candidate must be between 21 and 32 years of age. - Educational Qualification: The candidate must have a bachelor's degree from a recognized university. - Physical Fitness: The candidate must meet the physical standards set by the AFHQCS.
4. What are the career prospects in the Armed Forces Headquarters Civil Service (AFHQCS)?
Ans. The Armed Forces Headquarters Civil Service (AFHQCS) offers a wide range of career prospects. The officers in the AFHQCS can progress through various ranks and positions based on their performance and experience. They can also get opportunities for training, specialization, and deputation to other government departments. The AFHQCS provides a challenging and rewarding career for individuals who are interested in serving the armed forces in a civilian capacity.
5. How does the Armed Forces Headquarters Civil Service (AFHQCS) contribute to the overall functioning of the armed forces?
Ans. The Armed Forces Headquarters Civil Service (AFHQCS) plays a crucial role in the overall functioning of the armed forces. They provide administrative support, manage logistics, and assist in operational planning. They also coordinate with various departments and agencies to ensure smooth communication and coordination within the armed forces. The AFHQCS acts as a bridge between the armed forces and the civilian administration, facilitating effective decision-making and implementation of policies.
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