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Test: Citizen Centric Administration - UPSC MCQ


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10 Questions MCQ Test - Test: Citizen Centric Administration

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Test: Citizen Centric Administration - Question 1

What is the primary purpose of the Right to Information Act, 2005, as mentioned in the text?

Detailed Solution for Test: Citizen Centric Administration - Question 1
The Right to Information Act, 2005, was enacted to provide transparency in public affairs by granting citizens the right to access government information. It allows citizens to request information from public authorities, thereby promoting openness and accountability in government operations.
Test: Citizen Centric Administration - Question 2

What is the primary goal of the Sevottam Model, as mentioned in the text?

Detailed Solution for Test: Citizen Centric Administration - Question 2
The Sevottam Model aims to enhance the quality of public service delivery by defining services, setting standards, monitoring performance, and continuously improving service quality. It is a framework designed to ensure that government services meet specified standards and norms.
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Test: Citizen Centric Administration - Question 3

Which institution performs the function of an "ombudsman" and investigates allegations of corruption against certain public functionaries, as mentioned in the text?

Detailed Solution for Test: Citizen Centric Administration - Question 3
The Lokpal and Lokayukta Act, 2013, establishes the Lokpal for the Union and Lokayukta for States as statutory bodies that function as "ombudsman" and inquire into allegations of corruption against specific public functionaries.
Test: Citizen Centric Administration - Question 4
What is the primary purpose of Citizens' Charters, as discussed in the text?
Detailed Solution for Test: Citizen Centric Administration - Question 4
Citizens' Charters serve the purpose of defining government services and specifying the standards and norms for these services. They help in setting expectations and holding government organizations accountable if service standards are not met.
Test: Citizen Centric Administration - Question 5
What is the key challenge highlighted in the text regarding public administration in India?
Detailed Solution for Test: Citizen Centric Administration - Question 5
One of the key challenges in public administration in India is the lack of accountability among civil servants. There is often an inability within the system to hold government employees accountable for their actions.
Test: Citizen Centric Administration - Question 6
What is the primary purpose of the Meghalaya Community Participation and Public Services Social Audit Act, as mentioned in the text?
Detailed Solution for Test: Citizen Centric Administration - Question 6
The Meghalaya Community Participation and Public Services Social Audit Act aims to facilitate the engagement of tribal institutions in democratic practices by conducting social audits and promoting awareness among people about their entitlements.
Test: Citizen Centric Administration - Question 7
What are the four pillars on which the concept of good governance rests, as mentioned in the text?
Detailed Solution for Test: Citizen Centric Administration - Question 7
The four pillars on which the concept of good governance rests are Ethos (of service to the citizen), Ethics (honesty, integrity, and transparency), Equity (treating all citizens alike with empathy for the weaker sections), and Efficiency (speedy and effective delivery of service without harassment and using ICT increasingly).
Test: Citizen Centric Administration - Question 8
What is the main objective of the Computerized Public Grievances Redressal and Monitoring System (CPGRAMS), as mentioned in the text?
Detailed Solution for Test: Citizen Centric Administration - Question 8
The primary objective of the Computerized Public Grievances Redressal and Monitoring System (CPGRAMS) is to process grievances received from citizens and monitor their resolution.
Test: Citizen Centric Administration - Question 9
What is the key goal of the Right to Information Act, 2005, as discussed in the text?
Detailed Solution for Test: Citizen Centric Administration - Question 9
The Right to Information Act, 2005, primarily aims to promote transparency in public affairs by granting citizens the right to access government information.
Test: Citizen Centric Administration - Question 10
What is the primary purpose of Lokayuktas, as mentioned in the text?
Detailed Solution for Test: Citizen Centric Administration - Question 10
Lokayuktas are institutions established in many Indian states to investigate allegations of corruption and maladministration against public functionaries, including government officials. They play a crucial role in promoting accountability in government.
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