Service isa)tangibleb)intangiblec)both (a) and (b)d)physical ProductCo...
Intangible products and services include things like insurance policies, tax preparation services and cell phone service contracts.
as i think option(b) is correct.
hope it will help u:)
Service isa)tangibleb)intangiblec)both (a) and (b)d)physical ProductCo...
Service is both tangible and intangible.
Tangible aspects of Service:
- Physical evidence: In some services, there may be a physical evidence of the service provided. For example, a hair salon provides a tangible service of haircut, which can be seen and felt physically.
- Tangible goods: Some services may come with tangible goods. For example, a restaurant provides a service of food, which is intangible, but it also comes with tangible goods such as plates, utensils, and napkins.
Intangible aspects of Service:
- Service quality: The quality of service provided is intangible as it cannot be seen or touched, but it can be experienced by the customer.
- Customer experience: The experience of the customer while receiving the service is also intangible.
- Time-based: Services are often time-based, meaning they are provided for a specific duration, but the service itself is not a physical entity.
Therefore, Service is both tangible and intangible as it may have physical and non-physical aspects.