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The Act which was enacted to protect the consumers :
  • a)
    Consumer Redressal Act
  • b)
    Right to Information Act
  • c)
    Consumer Protection Act
  • d)
    Right to Represent Act
Correct answer is option 'C'. Can you explain this answer?
Most Upvoted Answer
The Act which was enacted to protect the consumers :a)Consumer Redress...
The Consumer Protection Act:
The Consumer Protection Act is the act that was enacted to protect the consumers. Here is a detailed explanation of the act:

  • Objective: The Consumer Protection Act aims to protect the rights of consumers and provide them with a mechanism for redressal in case of any unfair trade practices or exploitation.


  • Key Provisions: The act provides various provisions to safeguard consumer interests, such as:

    • Establishment of Consumer Protection Councils at national, state, and district levels to promote and protect the rights of consumers.

    • Establishment of Consumer Dispute Redressal Commissions at district, state, and national levels to provide speedy and efficient resolution of consumer disputes.

    • Prohibition of unfair trade practices, deceptive advertisements, and misleading representations by businesses.

    • Right to seek compensation for any loss or injury caused due to defective goods or deficient services.

    • Provisions for product liability and the right to file class action suits.

    • Establishment of Consumer Protection Councils at national, state, and district levels to promote and protect the rights of consumers.




  • Consumer Rights: The act recognizes and protects certain rights of consumers, including:

    • Right to safety: Consumers have the right to be protected against goods or services that are hazardous to life and property.

    • Right to information: Consumers have the right to be informed about the quality, quantity, price, and other relevant aspects of goods or services.

    • Right to choose: Consumers have the right to choose from a variety of goods or services at competitive prices.

    • Right to be heard: Consumers have the right to be heard and have their grievances addressed.

    • Right to seek redressal: Consumers have the right to seek redressal against unfair trade practices or exploitation.




  • Consumer Disputes Redressal: The act provides for a three-tier redressal system for consumer disputes:

    • District Consumer Dispute Redressal Commission: Deals with claims up to Rs. 20 lakh.

    • State Consumer Dispute Redressal Commission: Deals with claims between Rs. 20 lakh and Rs. 1 crore.

    • National Consumer Dispute Redressal Commission: Deals with claims above Rs. 1 crore.




  • Consumer Awareness and Education: The act emphasizes the importance of consumer awareness and education by promoting consumer organizations, conducting awareness programs, and encouraging research and publication on consumer-related issues.


  • Penalties and Remedies: The act provides for penalties and remedies in case of violations, including compensation, refund, replacement, discontinuation of unfair trade practices, and imprisonment in some cases.


Overall, the Consumer Protection Act plays a crucial role in safeguarding consumer rights and ensuring their protection against unfair
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The Act which was enacted to protect the consumers :a)Consumer Redressal Actb)Right to Information Actc)Consumer Protection Actd)Right to Represent ActCorrect answer is option 'C'. Can you explain this answer?
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