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5. Alpha Ltd. is a Company that manufacturers mobile phones and accessories. Its profits are declining nowadays. The sales department blames production department for low quality, the production department blames purchase department for not supplying good quality parts. What quality of management is lacking in the above case? Explain the nature of the concept.?
Most Upvoted Answer
5. Alpha Ltd. is a Company that manufacturers mobile phones and access...
Lack of Quality Management
Nature of the Concept:
Quality Management is a comprehensive approach used by organizations to ensure the delivery of products and services that meet or exceed customer expectations. It involves a series of processes and techniques aimed at managing and improving the quality of products and services to meet customer needs and expectations.
Explanation:
In the given case, the declining profits of Alpha Ltd. indicate a lack of effective Quality Management. All departments are blaming each other for the low quality of products, which suggests that there is no clear quality control system in place.
The sales department blaming the production department for low quality indicates that the production department is not meeting the required quality standards. On the other hand, the production department blaming the purchase department for not supplying good quality parts suggests that the purchase department is not ensuring the quality of the parts being procured.
Effective Quality Management involves a systematic approach that involves all departments and stakeholders in the organization. It includes the following key elements:
1. Quality Planning: This involves identifying customer needs and expectations and establishing quality objectives and standards to meet these needs.
2. Quality Control: This involves monitoring and controlling the production process to ensure that products meet the established quality standards.
3. Quality Assurance: This involves ensuring that the products and services meet the required quality standards through regular audits and inspections.
4. Continuous Improvement: This involves continuously monitoring and improving the quality of products and services to meet changing customer needs and expectations.
Conclusion:
In conclusion, the lack of effective Quality Management in Alpha Ltd. is impacting the overall performance of the organization. A comprehensive quality management system should be put in place to ensure that all departments work together to deliver high-quality products and services that meet customer expectations.
Nature of the Concept:
Quality Management is a comprehensive approach used by organizations to ensure the delivery of products and services that meet or exceed customer expectations. It involves a series of processes and techniques aimed at managing and improving the quality of products and services to meet customer needs and expectations.
Explanation:
In the given case, the declining profits of Alpha Ltd. indicate a lack of effective Quality Management. All departments are blaming each other for the low quality of products, which suggests that there is no clear quality control system in place.
The sales department blaming the production department for low quality indicates that the production department is not meeting the required quality standards. On the other hand, the production department blaming the purchase department for not supplying good quality parts suggests that the purchase department is not ensuring the quality of the parts being procured.
Effective Quality Management involves a systematic approach that involves all departments and stakeholders in the organization. It includes the following key elements:
1. Quality Planning: This involves identifying customer needs and expectations and establishing quality objectives and standards to meet these needs.
2. Quality Control: This involves monitoring and controlling the production process to ensure that products meet the established quality standards.
3. Quality Assurance: This involves ensuring that the products and services meet the required quality standards through regular audits and inspections.
4. Continuous Improvement: This involves continuously monitoring and improving the quality of products and services to meet changing customer needs and expectations.
Conclusion:
In conclusion, the lack of effective Quality Management in Alpha Ltd. is impacting the overall performance of the organization. A comprehensive quality management system should be put in place to ensure that all departments work together to deliver high-quality products and services that meet customer expectations.
Community Answer
5. Alpha Ltd. is a Company that manufacturers mobile phones and access...
Coordination is lacking.
Coordination is a force that binds the efforts of all the individuals and helps in the smooth functioning of organisation. It creates inter-dependence between different departments. It also unifies the goals of individuals and directs them towards organizational goals.
Coordination is a force that binds the efforts of all the individuals and helps in the smooth functioning of organisation. It creates inter-dependence between different departments. It also unifies the goals of individuals and directs them towards organizational goals.
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5. Alpha Ltd. is a Company that manufacturers mobile phones and accessories. Its profits are declining nowadays. The sales department blames production department for low quality, the production department blames purchase department for not supplying good quality parts. What quality of management is lacking in the above case? Explain the nature of the concept.?
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5. Alpha Ltd. is a Company that manufacturers mobile phones and accessories. Its profits are declining nowadays. The sales department blames production department for low quality, the production department blames purchase department for not supplying good quality parts. What quality of management is lacking in the above case? Explain the nature of the concept.? for Commerce 2024 is part of Commerce preparation. The Question and answers have been prepared according to the Commerce exam syllabus. Information about 5. Alpha Ltd. is a Company that manufacturers mobile phones and accessories. Its profits are declining nowadays. The sales department blames production department for low quality, the production department blames purchase department for not supplying good quality parts. What quality of management is lacking in the above case? Explain the nature of the concept.? covers all topics & solutions for Commerce 2024 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for 5. Alpha Ltd. is a Company that manufacturers mobile phones and accessories. Its profits are declining nowadays. The sales department blames production department for low quality, the production department blames purchase department for not supplying good quality parts. What quality of management is lacking in the above case? Explain the nature of the concept.?.
5. Alpha Ltd. is a Company that manufacturers mobile phones and accessories. Its profits are declining nowadays. The sales department blames production department for low quality, the production department blames purchase department for not supplying good quality parts. What quality of management is lacking in the above case? Explain the nature of the concept.? for Commerce 2024 is part of Commerce preparation. The Question and answers have been prepared according to the Commerce exam syllabus. Information about 5. Alpha Ltd. is a Company that manufacturers mobile phones and accessories. Its profits are declining nowadays. The sales department blames production department for low quality, the production department blames purchase department for not supplying good quality parts. What quality of management is lacking in the above case? Explain the nature of the concept.? covers all topics & solutions for Commerce 2024 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for 5. Alpha Ltd. is a Company that manufacturers mobile phones and accessories. Its profits are declining nowadays. The sales department blames production department for low quality, the production department blames purchase department for not supplying good quality parts. What quality of management is lacking in the above case? Explain the nature of the concept.?.
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5. Alpha Ltd. is a Company that manufacturers mobile phones and accessories. Its profits are declining nowadays. The sales department blames production department for low quality, the production department blames purchase department for not supplying good quality parts. What quality of management is lacking in the above case? Explain the nature of the concept.?, a detailed solution for 5. Alpha Ltd. is a Company that manufacturers mobile phones and accessories. Its profits are declining nowadays. The sales department blames production department for low quality, the production department blames purchase department for not supplying good quality parts. What quality of management is lacking in the above case? Explain the nature of the concept.? has been provided alongside types of 5. Alpha Ltd. is a Company that manufacturers mobile phones and accessories. Its profits are declining nowadays. The sales department blames production department for low quality, the production department blames purchase department for not supplying good quality parts. What quality of management is lacking in the above case? Explain the nature of the concept.? theory, EduRev gives you an
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