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Direction: Read the following text and answer the questions that follow:
Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.
“The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action.”
Q. Identify the scope of e-business mentioned in this case.
  • a)
    Customer to Customer
  • b)
    Business to Business
  • c)
    Intra B
  • d)
    Customer to Business
Correct answer is option 'C'. Can you explain this answer?
Verified Answer
Direction: Read the following text and answer the questions that foll...
Intra B- this refers to transactions between the parties or persons who are the part of one firm only.
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Most Upvoted Answer
Direction: Read the following text and answer the questions that foll...

Scope of e-business mentioned in the case:

- Intra B
- In the case, Mr. Mehra placed an online order with Godrej Furniture, which involves a business (Godrej Furniture) selling its products/services to another business (Mr. Mehra). This transaction falls under the scope of Business to Business (B2B) e-business.

- Customer to Business
- Mr. Mehra filed an online complaint with the customer care cell of Godrej Furniture, which indicates a customer (Mr. Mehra) interacting with a business (Godrej Furniture). This interaction represents the scope of Customer to Business (C2B) e-business.
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Direction: Read the following text and answer the questions that follow:Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.“The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action.”Q. Identify the scope of e-business mentioned in this case.a)Customer to Customerb)Business to Businessc)Intra Bd)Customer to BusinessCorrect answer is option 'C'. Can you explain this answer?
Question Description
Direction: Read the following text and answer the questions that follow:Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.“The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action.”Q. Identify the scope of e-business mentioned in this case.a)Customer to Customerb)Business to Businessc)Intra Bd)Customer to BusinessCorrect answer is option 'C'. Can you explain this answer? for Commerce 2024 is part of Commerce preparation. The Question and answers have been prepared according to the Commerce exam syllabus. Information about Direction: Read the following text and answer the questions that follow:Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.“The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action.”Q. Identify the scope of e-business mentioned in this case.a)Customer to Customerb)Business to Businessc)Intra Bd)Customer to BusinessCorrect answer is option 'C'. Can you explain this answer? covers all topics & solutions for Commerce 2024 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for Direction: Read the following text and answer the questions that follow:Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.“The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action.”Q. Identify the scope of e-business mentioned in this case.a)Customer to Customerb)Business to Businessc)Intra Bd)Customer to BusinessCorrect answer is option 'C'. Can you explain this answer?.
Solutions for Direction: Read the following text and answer the questions that follow:Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.“The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action.”Q. Identify the scope of e-business mentioned in this case.a)Customer to Customerb)Business to Businessc)Intra Bd)Customer to BusinessCorrect answer is option 'C'. Can you explain this answer? in English & in Hindi are available as part of our courses for Commerce. Download more important topics, notes, lectures and mock test series for Commerce Exam by signing up for free.
Here you can find the meaning of Direction: Read the following text and answer the questions that follow:Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.“The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action.”Q. Identify the scope of e-business mentioned in this case.a)Customer to Customerb)Business to Businessc)Intra Bd)Customer to BusinessCorrect answer is option 'C'. Can you explain this answer? defined & explained in the simplest way possible. Besides giving the explanation of Direction: Read the following text and answer the questions that follow:Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.“The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action.”Q. Identify the scope of e-business mentioned in this case.a)Customer to Customerb)Business to Businessc)Intra Bd)Customer to BusinessCorrect answer is option 'C'. Can you explain this answer?, a detailed solution for Direction: Read the following text and answer the questions that follow:Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.“The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action.”Q. Identify the scope of e-business mentioned in this case.a)Customer to Customerb)Business to Businessc)Intra Bd)Customer to BusinessCorrect answer is option 'C'. Can you explain this answer? has been provided alongside types of Direction: Read the following text and answer the questions that follow:Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.“The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action.”Q. Identify the scope of e-business mentioned in this case.a)Customer to Customerb)Business to Businessc)Intra Bd)Customer to BusinessCorrect answer is option 'C'. Can you explain this answer? theory, EduRev gives you an ample number of questions to practice Direction: Read the following text and answer the questions that follow:Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.“The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action.”Q. Identify the scope of e-business mentioned in this case.a)Customer to Customerb)Business to Businessc)Intra Bd)Customer to BusinessCorrect answer is option 'C'. Can you explain this answer? tests, examples and also practice Commerce tests.
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