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Direction: Read the following text and answer the questions that follow:
Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.
‘So he sold his old sofa, and bed through OLX.’
Q. Identify in the type of e-business model involved in the transaction mentioned here.
  • a)
    Business to Customer
  • b)
    Business to Business
  • c)
    Customer to Customer
  • d)
    Customer to Business
Correct answer is option 'C'. Can you explain this answer?
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Direction: Read the following text and answer the questions that foll...
Customer to customer (C2C) is a business model that enables customers to trade with each other, frequently in an online environment. C2C businesses are a type of business model that emerged with e-commerce technology and the sharing economy.
In the transaction mentioned here, a customer to customer e-business model is shown.
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Direction: Read the following text and answer the questions that foll...


Customer to Customer e-business model:

Customer to Customer (C2C) e-business model involves transactions between individuals or consumers through an online platform. In the given scenario, Mr. Mehra sold his old sofa and bed through OLX, which is a platform that connects individual sellers with individual buyers.

Explanation:


  • Mr. Mehra, as a customer, listed his items on OLX for sale.

  • Another customer who was interested in buying furniture purchased the items from Mr. Mehra.

  • This transaction took place directly between two customers without the involvement of any businesses.



Characteristics of C2C e-business model:


  • Facilitates direct interaction between customers for buying and selling goods or services.

  • Platforms like OLX, eBay, and Craigslist enable individuals to engage in C2C transactions.

  • Customers have the flexibility to negotiate prices and terms directly with each other.

  • Typically used for second-hand or used items, as seen in Mr. Mehra's case.



Conclusion:

In conclusion, the e-business model involved in Mr. Mehra's transaction of selling his old sofa and bed through OLX is Customer to Customer (C2C). This model highlights the direct interaction and exchange of goods/services between individual customers in an online marketplace.
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C
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Direction: Read the following text and answer the questions that follow:Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.‘...he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej furniture.’’Q. Identify the type of e-business model involved in transaction mentioned here.

Direction: Read the following text and answer the questions that follow:Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.“The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action.”Q. Identify the scope of e-business mentioned in this case.

Direction: Read the following text and answer the questions that follow:Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.“M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej furniture for making delivery to its online customers.”Q. Identify the limitation of e-business stated here.

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Direction: Read the following text and answer the questions that follow:Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.‘So he sold his old sofa, and bed through OLX.’Q. Identify in the type of e-business model involved in the transaction mentioned here.a)Business to Customerb)Business to Businessc)Customer to Customerd)Customer to BusinessCorrect answer is option 'C'. Can you explain this answer?
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Direction: Read the following text and answer the questions that follow:Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.‘So he sold his old sofa, and bed through OLX.’Q. Identify in the type of e-business model involved in the transaction mentioned here.a)Business to Customerb)Business to Businessc)Customer to Customerd)Customer to BusinessCorrect answer is option 'C'. Can you explain this answer? for Commerce 2024 is part of Commerce preparation. The Question and answers have been prepared according to the Commerce exam syllabus. Information about Direction: Read the following text and answer the questions that follow:Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.‘So he sold his old sofa, and bed through OLX.’Q. Identify in the type of e-business model involved in the transaction mentioned here.a)Business to Customerb)Business to Businessc)Customer to Customerd)Customer to BusinessCorrect answer is option 'C'. Can you explain this answer? covers all topics & solutions for Commerce 2024 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for Direction: Read the following text and answer the questions that follow:Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.‘So he sold his old sofa, and bed through OLX.’Q. Identify in the type of e-business model involved in the transaction mentioned here.a)Business to Customerb)Business to Businessc)Customer to Customerd)Customer to BusinessCorrect answer is option 'C'. Can you explain this answer?.
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On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.‘So he sold his old sofa, and bed through OLX.’Q. Identify in the type of e-business model involved in the transaction mentioned here.a)Business to Customerb)Business to Businessc)Customer to Customerd)Customer to BusinessCorrect answer is option 'C'. Can you explain this answer? has been provided alongside types of Direction: Read the following text and answer the questions that follow:Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.‘So he sold his old sofa, and bed through OLX.’Q. Identify in the type of e-business model involved in the transaction mentioned here.a)Business to Customerb)Business to Businessc)Customer to Customerd)Customer to BusinessCorrect answer is option 'C'. 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In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.‘So he sold his old sofa, and bed through OLX.’Q. Identify in the type of e-business model involved in the transaction mentioned here.a)Business to Customerb)Business to Businessc)Customer to Customerd)Customer to BusinessCorrect answer is option 'C'. Can you explain this answer? tests, examples and also practice Commerce tests.
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