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Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?
Assertion (A): Many enlightened business firms have set up their own consumer service and grievance cells.
Reason (R): The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service.
- a)Both A and R are true and R is the correct explanation of A
- b)Both A and R are true, but R is not the correct explanation of A
- c)A is true, but R is false
- d)A is false, but R is true
Correct answer is option 'A'. Can you explain this answer?
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Direction: In the questions given below are two statements labelled a...
According to the Right of the Consumer Awareness, the consumer has the right to represent him or to be heard or right to advocate his interest. In case a consumer has been exploited or has any complaint against the product or service then he has the right to be heard and be assured that his/her interest would receive due consideration. Under this right, the companies must have complaint cells to attend the complaints of customers.
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Direction: In the questions given below are two statements labelled a...
Assertion (A): Many enlightened business firms have set up their own consumer service and grievance cells.
Reason (R): The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service.
The correct answer is option A. Both Assertion (A) and Reason (R) are true, and Reason (R) is the correct explanation of Assertion (A).
Explanation:
Consumer service and grievance cells are established by many enlightened business firms to address consumer complaints and grievances. These cells act as a platform for consumers to voice their dissatisfaction with a product or service and seek resolution.
The reason behind the establishment of these cells is the consumer's right to file a complaint and be heard in case of dissatisfaction. In most countries, consumer protection laws provide consumers with certain rights, including the right to file a complaint and have their concerns addressed. These laws aim to protect consumers from unfair practices and ensure that they receive satisfactory products and services.
Consumer service and grievance cells are a proactive approach taken by businesses to demonstrate their commitment to consumer satisfaction. These cells provide a dedicated channel for consumers to report issues, seek assistance, and obtain solutions. By setting up these cells, businesses show their willingness to address consumer concerns, improve their products or services, and maintain a positive brand reputation.
Furthermore, these cells allow businesses to collect valuable feedback from consumers, which can help them identify areas of improvement and make necessary changes. Engaging with consumers through these channels also helps businesses build trust and loyalty, as consumers feel valued and listened to.
In conclusion, many enlightened business firms have established their own consumer service and grievance cells to address consumer complaints and grievances. This is in line with the consumer's right to file a complaint and be heard in case of dissatisfaction. These cells serve as important platforms for businesses to demonstrate their commitment to consumer satisfaction and improve their products or services.
Reason (R): The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service.
The correct answer is option A. Both Assertion (A) and Reason (R) are true, and Reason (R) is the correct explanation of Assertion (A).
Explanation:
Consumer service and grievance cells are established by many enlightened business firms to address consumer complaints and grievances. These cells act as a platform for consumers to voice their dissatisfaction with a product or service and seek resolution.
The reason behind the establishment of these cells is the consumer's right to file a complaint and be heard in case of dissatisfaction. In most countries, consumer protection laws provide consumers with certain rights, including the right to file a complaint and have their concerns addressed. These laws aim to protect consumers from unfair practices and ensure that they receive satisfactory products and services.
Consumer service and grievance cells are a proactive approach taken by businesses to demonstrate their commitment to consumer satisfaction. These cells provide a dedicated channel for consumers to report issues, seek assistance, and obtain solutions. By setting up these cells, businesses show their willingness to address consumer concerns, improve their products or services, and maintain a positive brand reputation.
Furthermore, these cells allow businesses to collect valuable feedback from consumers, which can help them identify areas of improvement and make necessary changes. Engaging with consumers through these channels also helps businesses build trust and loyalty, as consumers feel valued and listened to.
In conclusion, many enlightened business firms have established their own consumer service and grievance cells to address consumer complaints and grievances. This is in line with the consumer's right to file a complaint and be heard in case of dissatisfaction. These cells serve as important platforms for businesses to demonstrate their commitment to consumer satisfaction and improve their products or services.
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Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?Assertion (A): Many enlightened business firms have set up their own consumer service and grievance cells.Reason (R): The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service.a)Both A and R are true and R is the correct explanation of Ab)Both A and R are true, but R is not the correct explanation of Ac)A is true, but R is falsed)A is false, but R is trueCorrect answer is option 'A'. Can you explain this answer?
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Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?Assertion (A): Many enlightened business firms have set up their own consumer service and grievance cells.Reason (R): The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service.a)Both A and R are true and R is the correct explanation of Ab)Both A and R are true, but R is not the correct explanation of Ac)A is true, but R is falsed)A is false, but R is trueCorrect answer is option 'A'. Can you explain this answer? for Commerce 2024 is part of Commerce preparation. The Question and answers have been prepared according to the Commerce exam syllabus. Information about Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?Assertion (A): Many enlightened business firms have set up their own consumer service and grievance cells.Reason (R): The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service.a)Both A and R are true and R is the correct explanation of Ab)Both A and R are true, but R is not the correct explanation of Ac)A is true, but R is falsed)A is false, but R is trueCorrect answer is option 'A'. Can you explain this answer? covers all topics & solutions for Commerce 2024 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?Assertion (A): Many enlightened business firms have set up their own consumer service and grievance cells.Reason (R): The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service.a)Both A and R are true and R is the correct explanation of Ab)Both A and R are true, but R is not the correct explanation of Ac)A is true, but R is falsed)A is false, but R is trueCorrect answer is option 'A'. Can you explain this answer?.
Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?Assertion (A): Many enlightened business firms have set up their own consumer service and grievance cells.Reason (R): The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service.a)Both A and R are true and R is the correct explanation of Ab)Both A and R are true, but R is not the correct explanation of Ac)A is true, but R is falsed)A is false, but R is trueCorrect answer is option 'A'. Can you explain this answer? for Commerce 2024 is part of Commerce preparation. The Question and answers have been prepared according to the Commerce exam syllabus. Information about Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?Assertion (A): Many enlightened business firms have set up their own consumer service and grievance cells.Reason (R): The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service.a)Both A and R are true and R is the correct explanation of Ab)Both A and R are true, but R is not the correct explanation of Ac)A is true, but R is falsed)A is false, but R is trueCorrect answer is option 'A'. Can you explain this answer? covers all topics & solutions for Commerce 2024 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?Assertion (A): Many enlightened business firms have set up their own consumer service and grievance cells.Reason (R): The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service.a)Both A and R are true and R is the correct explanation of Ab)Both A and R are true, but R is not the correct explanation of Ac)A is true, but R is falsed)A is false, but R is trueCorrect answer is option 'A'. Can you explain this answer?.
Solutions for Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?Assertion (A): Many enlightened business firms have set up their own consumer service and grievance cells.Reason (R): The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service.a)Both A and R are true and R is the correct explanation of Ab)Both A and R are true, but R is not the correct explanation of Ac)A is true, but R is falsed)A is false, but R is trueCorrect answer is option 'A'. Can you explain this answer? in English & in Hindi are available as part of our courses for Commerce.
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ample number of questions to practice Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?Assertion (A): Many enlightened business firms have set up their own consumer service and grievance cells.Reason (R): The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service.a)Both A and R are true and R is the correct explanation of Ab)Both A and R are true, but R is not the correct explanation of Ac)A is true, but R is falsed)A is false, but R is trueCorrect answer is option 'A'. Can you explain this answer? tests, examples and also practice Commerce tests.
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