Flow of communication from top to bottom is known as_______a)Downward ...
Downward Communication
Downward communication is the flow of communication from top to bottom in an organization. It is a form of communication where the information flows from higher-level management to lower-level employees. This type of communication is used to convey information, instructions, and feedback about the organization's goals, policies, objectives, and expectations.
Importance of Downward Communication
Downward communication is important in an organization for the following reasons:
1. Provides Direction: Downward communication provides direction to the employees in the organization. It helps them to understand their roles, responsibilities, and tasks to be performed.
2. Clarifies Goals: Downward communication helps to clarify the goals and objectives of the organization. It ensures that everyone is working towards the same direction and goal.
3. Motivates Employees: Downward communication can be used to motivate employees by providing them with feedback on their performance, recognizing their achievements, and setting targets.
4. Facilitates Coordination: Downward communication facilitates coordination among different departments and teams by providing information about the work being done by them.
5. Ensures Consistency: Downward communication ensures consistency in the implementation of policies, procedures, and strategies of the organization.
Examples of Downward Communication
Some examples of downward communication are:
1. Company policies and procedures communicated to employees
2. Performance feedback given by managers to employees
3. Job expectations communicated to new employees during orientation
4. Company goals and objectives communicated to employees
5. Instructions given by managers to employees on how to complete a task.